Blind sided

Author: Gregory K. Moffatt
Publisher: Greenwood Publishing Group
ISBN: 9780275969295
Format: PDF, ePub, Mobi
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Details early warning signs that are often overlooked during risk assessment by looking at homicides undertaken by the historically non-violent offender.

Anger in the Air

Author: Joyce A. Hunter
Publisher: Routledge
ISBN: 1317181069
Format: PDF, Mobi
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The new realities of airline travel came into full focus after the September 11 terrorist attacks. These horrific events escalated air rage incidents by 400%, but more importantly they put the entire airline industry under the spotlight. In subsequent years, the general public began to voice frustrations with the industry in very dramatic ways, a marked shift in consumer behavior from that of before 9/11. The International Transport Workers Federation responded with a call to action to bring about major changes to raise the airline industry to a level of service quality sufficient to meet the needs of 21st Century passengers. The quality of services that airline customers expect and the propensity toward air rage needs to be understood. Undoubtedly, some passengers are prone to air rage by factors in no way related to customer service. However, a better understanding of the customer's perception of service and airlines' offerings is one way of addressing the air rage crisis, combating the contributing factors long before they conspire to provoke a damaging incidence. Anger in the Air: Combating the Air Rage Phenomenon provides airlines with valuable input to help them better meet the service expectations of their customers and avoid instances of air rage on their flights. What do today's customers need and expect? What do airline customers perceive as the quality of services and how can the gap be closed between expectations and perceptions? The book addresses these key issues in five stages: 1.

Wounded Innocents and Fallen Angels

Author: Gregory K. Moffatt
Publisher: ABC-CLIO
ISBN: 0275978486
Format: PDF, Docs
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Moffatt addresses the two sides of this cycle of violence, including examples from clinical case studies and treatment options. He details crimes against children, ranging from Munchausen Syndrome by Proxy, sexual and physical abuse, neglect, filicide, and infanticide, and addresses aggression committed by children against other people, property, and self, including self-mutilation and suicide.

American Mass Murderers

Author: Valrie Plaza
Publisher: Lulu.com
ISBN: 1312961406
Format: PDF
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American Mass Murderers collects nearly 700 pages of information about the most notorious killers in America, as well as some of the lesser-known murderers.

Murder Made in Italy

Author: Ellen Victoria Nerenberg
Publisher: Indiana University Press
ISBN: 0253223091
Format: PDF, Kindle
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Looking at media coverage of three very prominent murder cases, Murder Made in Italy explores the cultural issues raised by the murders and how they reflect developments in Italian civil society over the past 20 years. Providing detailed descriptions of each murder, investigation, and court case, Ellen Nerenberg addresses the perception of lawlessness in Italy, the country's geography of crime, and the generalized fear for public safety among the Italian population. Nerenberg examines the fictional and nonfictional representations of these crimes through the lenses of moral panic, media spectacle, true crime writing, and the abject body. The worldwide publicity given the recent case of Amanda Knox, the American student tried for murder in a Perugia court, once more drew attention to crime and punishment in Italy and is the subject of the epilogue.

Blindsided A Thriller

Author: Jay Giles
Publisher: RP Books & Audio
ISBN: 1575458187
Format: PDF, ePub
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Stockbroker Matt Seattle looks into the mysterious death of a friend and becomes entangled in a web of dirty stock deals and embezzled drug cartel money.

Warnings Unheeded

Author: Andy Brown
Publisher: WU Press
ISBN: 0997863404
Format: PDF, Docs
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The true story of two mass-casualty incidents that occurred within days of each other at a US Air Force base. Using the words of the people who experienced the tragedies, the book provides in-depth look at the before, during and after of a preventable active-shooter incident and an avoidable fatal plane crash. The base psychiatrist knew the airman was dangerous. “This is the kind of patient who … one day … he’s going to come back and kill you.” Aircrews knew the rogue pilot was dangerous. “We predicted the worst air-show disaster in history when we found out that he was gonna fly.” Written by Andy Brown, the man who ended the killing spree, the result of more than seven years of research. Brown "masterfully weaves" the two stories together in a powerful narrative. He also reveals the preparations he made that enabled him to end a pistol-versus-rifle gunfight with a 70 yard shot from his handgun. Part true crime, part law-enforcement biography memoir and part military history. Warnings Unheeded is presented in an objective style that shows what can happen when authorities become complacent, when the precursors of violence are ignored and the lessons from history are forgotten.

A Violent Heart

Author: Gregory K. Moffatt
Publisher: Greenwood Publishing Group
ISBN: 9780275973360
Format: PDF, ePub, Mobi
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Moffatt presents a broad perspective on the psychological and sociological roots of aggression.