Bridging differences

Author: William B. Gudykunst
Publisher: Sage Publications, Inc
ISBN: 9780761915119
Format: PDF, Mobi
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The newly revised and classroom-tested Third Edition of Bridging Differences has been restructured as a skill-oriented, comprehensive textbook on intergroup communication. William B Gudykunst draws from current research and theory, and shows students how to apply this material to achieve more effective intergroup communication. New to this edition is a substantially expanded section on understanding group differences and more material on nonverbal communication. Three new chapters on managing conflict, developing relationships and building community have been added. Throughout, Gudykunst provides popular self-assessment questionnaires, and suggests practical applications at the end of each chapter to aid stude

Managing Interpersonal Conflict

Author: William A. Donohue
Publisher: SAGE Publications
ISBN: 150632083X
Format: PDF, Docs
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This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

Conflict Resolution and its Context

Author: Davide Carneiro
Publisher: Springer
ISBN: 3319062395
Format: PDF, Kindle
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This book studies how technological solutions can be used to alleviate the current state of legal systems, with their clogged up courtrooms and inefficient conflict resolution methods. It reviews the shortcomings and disadvantages of traditional and alternative conflict resolution methods and turns to Artificial Intelligence for problem-solving techniques and solutions. The book is divided into four parts. The first part presents a general and systematic analysis of the current state of the legal systems, identifying the main problems and their causes. It then moves on to present UM Court: a framework for testing and prototyping conflict resolution services. This framework was developed with the objective of using Artificial Intelligence techniques to build a service environment for conflict resolution. The third part of the book takes a step into the future by analyzing the use of Intelligent Environments in the support of conflict management and resolution. It describes the approach taken and the experiments performed in the Intelligent Systems Lab of the University of Minho. The final part of the book contains the conclusions and shows the potential advantages of the use of Intelligent Environments as a way to implement better conflict resolution procedures (virtual or real), in which all the participants have access to more and better information and are able to take better informed decisions.

Organizational Communication

Author: Cynthia Stohl
Publisher: SAGE Publications
ISBN: 145224586X
Format: PDF, ePub
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In addition to the connections between home life, social life and professional activities, Cynthia Stohl says we must pay attention to the linkages that individuals develop and maintain within their organizational contexts. Organizational Communication illustrates the ways in which today's changing social patterns, the increasing diversity of the workforce, the introduction of new communication technologies, and the challenges of global integration and competition, create organizational and interpersonal networks that are intricately interwoven. By reframing the network metaphor, the author challenges readers to examine the ways in which organizational communication is always embedded in, and influenced by, overlappi

Interpersonal Communication

Author: Teri Kwal Gamble
Publisher: SAGE Publications
ISBN: 1483322041
Format: PDF, Mobi
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Written in a conversational style for students living in today's world of ever-evolving media and new technology, this hands-on skills guide by Teri Kwal Gamble and Michael W. Gamble puts students at the center of interpersonal communication. To help them become better, more successful communicators, married author team Teri Kwal Gamble and Michael Gamble shed new light on the dynamics of students' everyday interactions and relationships, and give students the tools they need to develop and cultivate effective communication skills. Using an applied, case-study approach that draws from popular culture and students' own experiences, Gamble and Gamble go beyond skill building by encouraging readers to critically reflect on their own communication patterns and actively apply relevant theory to develop and maintain healthy relationships with family, friends, romantic partners, and co-workers. Designed to promote self-reflection and develop students' interpersonal communication skills, each chapter of this engaging text examines how media, technology, gender, and culture affect the dynamics of relationships and self-expression.

Asian American Ethnicity and Communication

Author: William B. Gudykunst
Publisher: SAGE
ISBN: 0761920420
Format: PDF, Mobi
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This book examines Asian American ethnicity and communication, looking at: immigration patterns, ethnic institutions, family patterns, and ethnic and cultural identities. William Gudykunst focuses on how communication is similar and different among Chinese Americans, Filipino Americans, Japanese Americans, Korean Americans, and Vietnamese Americans. Where applicable, similarities and differences in communication between Asian Americans and European Americans are also examined. Gudykunst concludes with a discussion of the role of communication in Asian immigrants' acculturation to the United States.

Communication Yearbook

Author: William B. Gudykunst
Publisher: SAGE
ISBN: 9780761922469
Format: PDF, Docs
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Volume 24 in this series is devoted to addressing the current status of theory and research in each of the International Communication Association's divisions or interest groups. Chapters look at the parameters of the groups, the relationship of the group to other groups, the major theories used in the group, the research that supports these theories, the major lines of research in the group, and the major issues with which scholars in the group must cope in the next century. As a whole, Communication Yearbook 24 provides a unique summary of the field of communication at the end of the 20th Century and the beginning of the new millennium.

Bridging Japanese North American Differences

Author: William B. Gudykunst
Publisher: SAGE Publications
ISBN: 1452254737
Format: PDF, Kindle
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In this volume, Gudykunst applies his world-renowned approach to intercultural communication to the specifics of Japanese//North American communication. After laying out the basic theories of intercultural communication, the authors explain the similarities and differences in patterns of communication in Japan and the United States. They then demonstrate how an understanding of these contrasting patterns can help Japanese and North Americans communicate more effectively. By examining issues such as attitudes and stereotypes, ways to deepen the understanding of Japanese behaviour are suggested. Also discussed are the factors that influence motivation, knowledge and skills to increase communication effectiveness.

Theorizing About Intercultural Communication

Author: William B. Gudykunst
Publisher: SAGE
ISBN: 0761927492
Format: PDF
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In Theorizing About Intercultural Communication, editor William B. Gudykunst brings together key theories that have shaped and influenced human intercultural communication. This text provides an excellent overview of the major theories currently in use and examines how these theories will also support the foundation for future research in this area. Contributors to this text include individuals who actually developed the theories covered in the book. Each contributor highlights the evolution, development, and application of the theory to provide a thorough and contemporary view of the field.

Culture and Interpersonal Communication

Author: William B. Gudykunst
Publisher: SAGE Publications, Incorporated
ISBN: 9780803929456
Format: PDF, Mobi
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The authors examine the theoretical influence of culture on interpersonal communication. They provide a framework for guiding future, and for interpreting past, research in the field. Because cross-cultural comparisons of interpersonal communication must be theoretically based, culture must be treated as a variable in research. This concept is presented in the first two chapters and then applied to specific areas of research. Previous research is reinterpreted in the light of this concept, and explanations are provided on how culture has influenced specific areas such as situational factors, verbal and nonverbal communication styles, interpersonal and intergroup relationships.