CMDB Systems

Author: Dennis Drogseth
Publisher: Morgan Kaufmann
ISBN: 0128013737
Format: PDF, Kindle
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CMDB Systems: Making Change Work in the Age of Cloud and Agile shows you how an integrated database across all areas of an organization’s information system can help make organizations more efficient reduce challenges during change management and reduce total cost of ownership (TCO). In addition, this valuable reference provides guidelines that will enable you to avoid the pitfalls that cause CMDB projects to fail and actually shorten the time required to achieve an implementation of a CMDB. Drawing upon extensive experience and using illustrative real world examples, Rick Sturm, Dennis Drogseth and Dan Twing discuss: Unique insights from extensive industry exposure, research and consulting on the evolution of CMDB/CMS technology and ongoing dialog with the vendor community in terms of current and future CMDB/CMS design and plans Proven and structured best practices for CMDB deployments Clear and documented insights into the impacts of cloud computing and other advances on CMDB/CMS futures Discover unique insights from industry experts who consult on the evolution of CMDB/CMS technology and will show you the steps needed to successfully plan, design and implement CMDB Covers related use-cases from retail, manufacturing and financial verticals from real-world CMDB deployments Provides structured best practices for CMDB deployments Discusses how CMDB adoption can lower total cost of ownership, increase efficiency and optimize the IT enterprise

Application Performance Management APM in the Digital Enterprise

Author: Rick Sturm
Publisher: Morgan Kaufmann
ISBN: 0128040815
Format: PDF, Mobi
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Application Performance Management (APM) in the Digital Enterprise enables IT professionals to be more successful in managing their company’s applications. It explores the fundamentals of application management, examines how the latest technological trends impact application management, and provides best practices for responding to these changes. The recent surge in the use of containers as a way to simplify management and deploy applications has created new challenges, and the convergence of containerization, cloud, mobile, virtualization, analytics, and automation is reshaping the requirements for application management. This book serves as a guide for understanding these dramatic changes and how they impact the management of applications, showing how to create a management strategy, define the underlying processes and standards, and how to select the appropriate tools to enable management processes. Offers a complete framework for implementing effective application management using clear tips and solutions for those responsible for application management Draws upon primary research to give technologists a current understanding of the latest technologies and processes needed to more effectively manage large-scale applications Includes real-world case studies and business justifications that support application management investments

Metrics for Service Management

Author: Peter Brooks
Publisher: Van Haren
ISBN: 9087536488
Format: PDF, ePub, Mobi
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This title is the sister book to the global best-seller Metrics for IT Service Management. Taking the basics steps described there, this new title describes the context within the ITIL 2011 Lifecycle approach. More than that it looks at the overall goal of metrics which is to achieve Value. The overall delivery of Business Value is driven by Corporate Strategy and Governance, from which Requirements are developed and Risks identified. These Requirements drive the design of Services, Processes and Metrics. Metrics are designed and metrics enable design as well as governing the delivery of value through the whole lifecycle. The book shows the reader how do achieve this Value objective by extending the ITIL Service Lifecycle approach to meet business requirements.

Architecture and Patterns for IT Service Management Resource Planning and Governance Making Shoes for the Cobbler s Children

Author: Charles T. Betz
Publisher: Elsevier
ISBN: 008048834X
Format: PDF, ePub, Docs
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Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children provides an independent examination of developments in Enterprise Resource Planning for Information. Major companies, research firms, and vendors are offering Enterprise Resource Planning for Information Technology, which they label as ERP for IT, IT Resource Planning and related terms. This book presents on-the-ground coverage of enabling IT governance in architectural detail, which can be used to define a strategy for immediate execution. It fills the gap between high-level guidance on IT governance and detailed discussions about specific vendor technologies. It provides a unique value chain approach to integrating the COBIT, ITIL, and CMM frameworks into a coherent, unified whole. It presents a field-tested, detailed conceptual information model with definitions and usage scenarios, mapped to both process and system architectures. This book is recommended for practitioners and managers engaged in IT support in large companies, particularly those who are information architects, enterprise architects, senior software engineers, program/project managers, and IT managers/directors.

The Quantum Age of IT

Author: Charles Araujo
Publisher: IT Governance Ltd
ISBN: 1849283745
Format: PDF, Mobi
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As you read this book, you will be able to: Understand how and why your IT function has changed and define its future role Compete in this new age by embracing the five traits that will define the IT organisation of The Quantum Age Remain effective and relevant as you understand and implement fundamental changes to future-proof your IT function Maintain and develop excellent customer relations by better understanding your clients and their requirements Meet the unique needs of all your customers, as you adopt the five key skills that all IT professionals will have to have Learn from the past and look forward to a bright future!

Briggs

Author: Barry Briggs
Publisher: Microsoft Press
ISBN: 1509301992
Format: PDF, ePub, Docs
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How do you start? How should you build a plan for cloud migration for your entire portfolio? How will your organization be affected by these changes? This book, based on real-world cloud experiences by enterprise IT teams, seeks to provide the answers to these questions. Here, you’ll see what makes the cloud so compelling to enterprises; with which applications you should start your cloud journey; how your organization will change, and how skill sets will evolve; how to measure progress; how to think about security, compliance, and business buy-in; and how to exploit the ever-growing feature set that the cloud offers to gain strategic and competitive advantage.

Agile Estimation Techniques and Innovative Approaches to Software Process Improvement

Author: Colomo-Palacios, Ricardo
Publisher: IGI Global
ISBN: 1466651830
Format: PDF, ePub, Docs
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Applying methodologies of Software Process Improvement (SPI) is an effective way for businesses to remain competitive in the software industry. However, many organizations find implementing software process initiatives challenging. Agile Estimation Techniques and Innovative Approaches to Software Process Improvement reviews current SPI techniques and applications through discussions on current and future trends as well as the presentation of case studies on SPI implementation. Ideal for use by academics, students, and policy-makers, as well as industry professionals and managers, this publication provides a complete overview of current tools and methodologies regarding Software Process Improvement.

The CMDB Imperative

Author: Glenn O'Donnell
Publisher: Pearson Education
ISBN: 013702231X
Format: PDF, ePub, Docs
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Implement Configuration Management Databases that Deliver Rapid ROI and Sustained Business Value Implementing an enterprise-wide Configuration Management Database (CMDB) is one of the most influential actions an IT organization can take to improve service delivery and bridge the gap between technology and the business. With a well-designed CMDB in place, companies are better positioned to manage and optimize IT infrastructure, applications, and services; automate more IT management tasks; and restrain burgeoning costs. Now, there’s an objective, vendor-independent guide to making a CMDB work in your organization. The CMDB Imperative presents a start-to-finish implementation methodology that works and describes how the CMDB is shifting to the superior Configuration Management System (CMS). Expert CMDB industry analyst Glenn O’Donnell and leading-edge architect and practitioner Carlos Casanova first review the drivers behind a CMDB and the technical, economic, cultural, and political obstacles to success. Drawing on the experiences of hundreds of organizations, they present indispensable guidance on architecting and customizing CMDB solutions to your specific environment. They’ll guide you through planning, implementation, transitioning into production, day-to-day operation and maintenance, and much more. Coverage includes Defining the tasks and activities associated with configuration management Understanding the CMDB’s role in ITIL and the relationship between CMDBs and ITIL v3’s CMS Building software models that accurately represent each entity in your IT environment Ensuring information accuracy via change management and automated discovery Understanding the state of the CMDB market and selling the CMDB within your organization Creating federated CMDB architectures that successfully balance autonomy with centralized control Planning a deployment strategy that sets appropriate priorities and reflects a realistic view of your organization’s maturity Integrating systems and leveraging established and emerging standards Previewing the future of the CMDB/CMS and how it will be impacted by key trends such as virtualization, SOA, mobility, convergence, and “flexi-sourcing”

Cloud Computing

Author: Venkata Josyula
Publisher: Cisco Press
ISBN: 1587204347
Format: PDF, Kindle
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The complete guide to provisioning and managing cloud-based Infrastructure as a Service (IaaS) data center solutions Could computing will revolutionize the way IT resources are deployed, configured, and managed for years to come. Service providers and customers each stand to realize tremendous value from this paradigm shift-if they can take advantage of it. Cloud Computing brings together the realistic, start-to-finish guidance they need to plan, implement, and manage cloud solution architectures for tomorrow's virtualized data centers. It introduces cloud 'newcomers' to essential concepts, and offers experienced operations professionals detailed guidance on delivering Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). This book's replicable solutions and fully-tested best practices will help enterprises, services providers, consultants, and Cisco partners meet the challenge of provisioning end-to-end cloud infrastructures. Drawing on extensive experience working with leading cloud vendors and integrators, the authors present detailed operations workflow examples, proven techniques for operating cloud-based network, compute, and storage infrastructure; a comprehensive management reference architecture; and a complete case study demonstrating rapid, lower-cost solutions design. Cloud Computing will be an indispensable resource for all network/IT professionals and managers involved with planning, implementing, or managing the next generation of cloud computing services. • •Review the key concepts needed to successfully deploy and cloud-based services •Transition common enterprise design patterns and use cases to the cloud •Master architectural principles and infrastructure design for 'real-time' managed IT services •Understand the Cisco approach to cloud-related technologies, systems, and services •Develop a cloud management architecture using ITIL, TMF, and ITU-TMN standards •Implement best practices for cloud service provisioning, activation, and management •Automate cloud infrastructure to simplify service delivery, monitoring and assurance •Choose and implement the right billing/chargeback approaches for your business •Design and build IaaS services, from start to finish •Manage the unique capacity challenges associated with sporadic, real-time demand •Provide a consistent and optimal cloud user experience This book is part of the Networking Technology Series from Cisco Press, which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers.