Communication Case Studies for Health Care Professionals Second Edition

Author: Dr. Michael P. Pagano, PhD, PA-C
Publisher: Springer Publishing Company
ISBN: 0826125182
Format: PDF
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PRAISE FOR THE FIRST EDITION: "Öallows students and faculty to explore real-life health communication behaviors through role-playing, interactive exercises, and examplesÖeasily adapted for use in many situations, sensitivity and diversity trainingÖvery worthwhile book for every medical faculty member working to instill professionalismÖin students." óVincent Carr, DO, MSA, FACC, FACP, Uniformed Services University of the Health Sciences The importance of good communication between health professionals and patients has been well documented. Not only does it foster patient satisfaction, it can have a profound effect on health outcomes. This casebook/workbook helps students, faculty, and health care providers to assess and practice key interpersonal and health communication skills. It presents 45 communication scenarios for students to critique and rewrite in order to enhance the interpersonal relationships of participants. The second edition builds on the first with the addition of 11 new cases and theoretical discussions of interpersonal, gender, intercultural, organizational, and media communication. Additionally, the new edition analyzes each scenario in detail to facilitate broader use by an interprofessional team and expand awareness of the specific skills needed by each health care professional. The new Take-Away Considerations feature at the end of each case study reinforces an understanding of the elements of effective communication. With an eye to time management, each chapter includes effective and ineffective examples of interpersonal communication and interpersonal relationship building. Cases follow the same format including theoretical underpinnings of a particular skill or set of communication skills, an overview of key topics, initial interaction (for role play or analysis), discussion questions (with space for answers), interactive activities and an alternate interaction highlighting more effective communication behaviors, follow-up discussion, key points, and Take-Away Considerations. Scenarios can be used for role play and follow-up discussion in the classroom, for small group work, or individually, as well as in the simulation center and for interprofessional education courses. NEW TO THE SECOND EDITION: Includes theoretical introductions to interpersonal, gender, intercultural, organizational, and media communication Presents 11 new case studies Provides an introduction for each case study Describes the application of communication theory for more effective use in the classroom, simulation center, or professional setting Features Take-Away Considerations at the end of each case

Health Communication for Health Care Professionals

Author: Dr. Michael P. Pagano, PhD, PA-C
Publisher: Springer Publishing Company
ISBN: 0826124429
Format: PDF, ePub
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Promotes an interdisciplinary approach to the study of health communication According to the Joint Commission, over 75% of all serious medical errors in this country result from miscommunication. Based in these adverse realities and the author philosophy that communication is a clinical skill integral to effective health care delivery, this comprehensive text addresses thetheories and abilities needed by all health care providers. The only text written specifically for students of nursing, medicine, physical therapy,pharmacy, dentistry, physician assistants and opticians, this book incorporates recommendations for specific multimedia, suggestions for class discussion and interactive case studies to provide a rich and multi-perspective learning experience for gaining optimal expertise in effective health communication The author underscores the importance of developing and maintaining successful relationships with patients, peers, and colleagues as a cornerstone ofeffective health care outcomes. With an emphasis on interactive learning, the text utilizescommunication theories to analyze verbal and non-verbalbehaviors in diverse health care contexts and assess which are more effective and why. Summaries at the end of each chapter discuss health communicationoutcomes. Chapters cover interpersonal and gendered communication, provider-patient communication, intercultural communication, organizationalcommunication, team communication, malpractice, palliative care, end-of-life communication, and many other topics. Key Features: Fosters a patient-centered, interdisciplinary, multidimensional learning experience for health care students Recommends experiential learning using videos, films, and related discussion exercises Presents case study role-plays Provides companion case study resource to enhance learning objectives

Case Studies in Organizational Communication Ethical Perspectives and Practices

Author: Steve Kent May
Publisher: SAGE
ISBN: 1412983096
Format: PDF
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The Second Edition of Case Studies in Organizational Communication: Ethical Perspectives and Practices, by Dr. Steve May, integrates ethical theory and practice to help strengthen readers' awareness, judgment, and action in organizations by exploring ethical dilemmas in a diverse range of well-known business cases.

Communication for Healthcare Professionals

Author: Dr. Michael P. Pagano, PhD, PA-C
Publisher: Springer Publishing Company
ISBN: 9780826124418
Format: PDF, Docs
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Promotes multidimensional learning of health care communication skills According to the Joint Commission, over 75% of all serious medical errors in this country result from miscommunication. Based in these adverse realities and philosophy that communication is a clinical skill integral to effective health care delivery, this comprehensive text addresses the theories and abilities needed by all health care providers to be effective communicators. The only text written specifically for students of nursing, medicine, physical therapy, pharmacy, dentistry, physician assistants and opticians, the work incorporates multimedia, suggestions for class discussion, and interactive case studies to provide a rich and multi-perspective learning experience for gaining optimal expertise in effective communication. The author underscores the importance of developing and maintaining good relationships with patients, peers, and colleagues as a cornerstone of effective health care. With an emphasis on interactive learning, the text utilizes communication theories to analyze verbal and non-verbal behaviors in diverse health care contexts and assess which are more effective and why. In addition, the author suggests a variety of media, case study role-plays and links to journal articles, current health care related news stories, additional readings, and patient records texts to enhance the learning objectives for each chapter. Summaries at the end of each chapter discuss health communication, provider-patient communication, intercultural communication, organizational communication, team communication, malpractice, palliative care, end-of-life communication, and many other topics. Key Features: Fosters a multidimensional learning experience for health care students Recommendations for experiential learning using videos, films, and related discussion exercises Presents case study role-plays Provides companion case study resource to enhance learning objectives

Conceptual Foundations

Author: Elizabeth E. Friberg
Publisher: Elsevier Health Sciences
ISBN: 0323310281
Format: PDF, ePub
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Best known for its conceptual approach to nursing practice, Conceptual Foundations: The Bridge to Professional Nursing Practice, 6th Edition gives you the foundation you need to prepare for your role as a professional nurse. Expert educators Elizabeth E. Friberg and Joan L. Creasia bring together the best minds of nursing for a unique in-depth look at the profession's major theories, practices, and principles. Complete with three all-new chapters and updated content throughout, this expanded sixth edition challenges you to think critically and conceptually. In addition, new Evolve resources mean you can do more online than ever before. Critical thinking exercises at the end of each chapter help you use and apply what you have learned. Case studies throughout the text provide you with opportunities to develop your analytical skills. Objectives at the beginning of each chapter provide a framework for study. Profile in Practice scenarios at the beginning of each chapter introduce real-life situations that accompany the professional behaviors covered in the text. Key points at the end of each chapter reinforce learning objectives and help you focus on important information. NEW! Three all-new chapters bring you the latest information on telehealth in nursing practice, information management, and global rural nursing practice. UPDATED! Integrated and updated information on Health Care Reform Initiatives. UPDATED! Health Policy and Practice and the Nursing Practice Environment chapter features new content on the 2010 Affordable Health Care Act. UPDATED! 2010 Institute of Medicine (IOM) Future of Nursing (FOM) recommendations discussed in Beyond Professional Socialization chapter. UPDATED! Patient Safety chapter offers expanded coverage of QSEN competencies, including Nursing Quality Indicators. UPDATED! Health and Health Promotion chapter now covers the Healthy People 2020 and 2020 National Health Promotion Initiative. UPDATED! Concept of "group think" added to Think Like a Nurse: Essential Thinking Skills for Professional Nurses chapter. UPDATED! Legal Aspects of Nursing Practice chapter features the most up-to-date content on delegation, transferring authority, responsibility, accountability, nurse fatigue, criminalization of unintentional errors, use and abuse of social media and lateral violence.

Applying Communication Theory for Professional Life

Author: Marianne Dainton
Publisher: SAGE Publications
ISBN: 1506315488
Format: PDF, ePub
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Updated Edition of Bestseller! Applying Communication Theory for Professional Life, by Marianne Dainton and Elaine D. Zelley is the first communication theory textbook to provide practical material for career-oriented readers. Featuring new case studies, updated examples, and the latest research, the Fourth Edition of this bestseller introduces communication theory in a way that helps you understand its importance to careers in communication and business. Real-world case studies within each chapter are designed to illustrate the application of theory in a variety of professional settings. New to the Fourth Edition All case studies now include specific questions about ethical issues associated with the narrative of the case and how knowledge of theory can help you negotiate these ethical dilemmas. The simulated “Education as Entertainment Theory” includes apps and other new media forms of educational content, keeping you up-to-date with the latest technology. Four new case studies have been added to show you how the theories are tied to recent events. The cases are titled: 1. “You’re Fired” 2. “Bad Move” 3. “Million Dollar Manipulation” 4. “The (New) Media Culture Wars” New research and scholarship for all theories can be found in the “Chapter Summaries” and “Research Applications” of each chapter. Numerous political examples have been added to reflect the increasingly divergent political rhetoric in the United States.

Therapeutic Communication for Health Care Professionals

Author: Carol D. Tamparo
Publisher: Cengage Learning
ISBN: 1305856554
Format: PDF
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Nuanced and practical, THERAPEUTIC COMMUNICATION FOR HEALTH CARE PROFESSIONALS, Fourth Edition offers caregivers a complete guide to patient communication in modern clinical settings. Written to help allied health professionals ease patient anxiety, increase compliance, and enhance health care interactions for all, chapters center on both the good and bad therapeutic responses caregivers can have to stressful situations, as well as techniques for improvement. Every chapter starts with a case study to engage readers in the content from the first page, then reinforces communication strategies with more practice cases, boxed features, role-play exercises, and end-of-chapter questions. Whether clients are anxious or aggressive, grieving or in shock, they need specialized attention from skilled communicators who understand their situation. THERAPEUTIC COMMUNICATION FOR HEALTH CARE PROFESSIONALS, Fourth Edition offers insights, techniques, and hands-on practice to help readers think critically in the moment, and give the most appropriate, compassionate therapeutic response. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Becoming a Nurse

Author: Derek Sellman
Publisher: Routledge
ISBN: 1317436296
Format: PDF, Kindle
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The guidelines and skills required to become a nurse are always changing and it can be difficult to stay up-to-date with the current standards. This book has been specifically designed to address the main skills you need to meet NMC requirements. Becoming a Nurse will demystify what you need to know while preparing you to meet NMC standards and become a confident, practising professional. The book introduces the many subjects outside the biological which are none the less essential for both pre-registration and practising nurses. This new edition has been thoroughly updated throughout, and includes four new chapters on psychosocial concepts for nursing; sociological concepts for nursing; spiritual care; and preceptorship and transition. Like the previous edition the book also covers: Law, ethics and policy Management and leadership Communication, interpersonal skills and interprofessional working Evidence based practice Medicines management Public health and professional development Each chapter is packed full of case studies, discussion question and further readings to encourage critical thinking and reflection. It is an excellent resource to prepare you for your programme or to refresh your knowledge of NMC standards.