Dare to Serve

Author: Cheryl A Bachelder
Publisher: Berrett-Koehler Publishers
ISBN: 152309785X
Format: PDF, ePub, Mobi
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In this updated edition of Dare to Serve, former Popeyes CEO Cheryl Bachelder shows that leading by serving is a rigorous and tough-minded approach that yields the best results. When she was named CEO of Popeyes in 2007, the stock price had slipped from $34 in 2002 to $13. The brand was stagnant, the team was discouraged, and the franchisees were just plain angry. Nine years later, restaurant sales were up 45 percent, restaurant profits had doubled, and the stock price was over $61. Servant leadership is sometimes derided as soft or ineffective, but this book confirms that challenging people to reach a daring destination, while treating them with dignity, creates the conditions for superior performance. The second edition of this bestselling book includes Bachelder's post-Popeyes observations and new examples of how you can switch your leadership from self to serve. Ever engaging and inspirational, Bachelder takes you firsthand through the transformation of Popeyes and shows how anyone, at any level can become a Dare-to-Serve leader.

Dare to Serve

Author: Cheryl Bachelder
Publisher: Berrett-Koehler Publishers
ISBN: 1626562369
Format: PDF, Mobi
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When Bachelder was named CEO of Popeyes in the fall of 2007, guest visits had been declining for years, restaurant sales and profit trends were negative, and the company stock price had dropped from $34 in 2002 to $13. The brand was stagnant, and relations between the company and its franchise owners were strained. By 2014, average restaurant sales were up 25 percent, and profits were up 40 percent. Popeyes' market share had grown from 14 percent to 21 percent, and the stock price was over $40. The franchisees were so pleased with the turnaround that they began reinvesting in the brand, rapidly remodeling restaurants, and building new units around the world. Bachelder and her team created a workplace where people were treated with respect and dignity yet challenged to perform at the highest level. She takes you firsthand through the transformation of Popeyes and shows how a leader at any level can become a Dare-to-Serve leader. --

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ISBN: 1523097841
Format: PDF, Docs
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The Art of Servant Leadership II

Author: Art Barter
Publisher: Wheatmark, Inc.
ISBN: 1627875158
Format: PDF
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Not many industry revolutions begin with a typical married couple who risk everything to do something they've never done before. But that is exactly what Art and Lori Barter did in 2004 when they purchased Datron World Communications. The husband and wife knew everything about the power of strong values and the lack of values in modern corporations, but nothing about running a large-scale business that was -- at the time -- losing money. It was a test of faith and perseverance unlike any other. Everything from financial security to spiritual fulfillment was on the line. The Art of Servant Leadership II instructs modern business leaders on how to transform their businesses to servant-led organizations that prioritize integrity over profitability and never-ending quests to accumulate power. By integrating the servant-led paradigm into their inner lives and professional thinking, today's leaders can revolutionize heartless corporate strategies that reward the few at the expense of the many. Today, Datron World Communications is a multimillion-dollar, multicultural, international company with customers in more than eighty countries. That success is the result of the lessons taught in The Art of Servant Leadership II and proof that serving others with compassion and humility brings unprecedented rewards.

Convinced

Author: Jack Nasher
Publisher: Berrett-Koehler Publishers
ISBN: 1523095601
Format: PDF, Kindle
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Competence does not speak for itself! You can't simply display it; you have to draw people's attention to it. World-renowned negotiation and deception detection expert, business professor, and mentalist Jack Nasher offers effective, proven techniques to convince others that we are talented, trustworthy, and yes, even brilliant. Nasher offers the example of Joshua Bell, possibly the world's most famous violinist. In January 2007, at rush hour, he stepped into a Washington, DC, subway station, dressed like any street busker, and began to play a $4,000,000 Stradivarius. It was part of an experiment staged by a journalist of the Washington Post, who expected Bell's skill alone to attract an immense, awed crowd. But Bell was generally ignored, and when he stopped, nobody applauded. He made $34.17. The good news is that you don't have to accept obscurity: you can positively affect others' perception of your talent. Whether you're looking for work, giving an important presentation, seeking clients or customers for your business, or vying for a promotion, Nasher explains how to use techniques such as expectation management, verbal and nonverbal communication, the Halo Effect, competence framing, and the power of nonconformity to gain control of how others perceive you. Competence is the most highly valued professional trait. But it's not enough to be competent, you have to convey your competence. With Nasher's help you can showcase your expertise, receive the recognition you deserve, and achieve lasting success.

Running for My Life

Author: Warrick Dunn
Publisher: Harper Collins
ISBN: 0061980439
Format: PDF, Kindle
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Warrick Dunn was only eighteen when his mother, a Baton Rouge police officer, was shot and killed. Yet somehow he managed to enroll at Florida State University and help his team to a national championship during his freshman year—while also caring for his five brothers and sisters. Despite his modest size, Dunn went on to a storied NFL career with the Tampa Bay Buccaneers and the Atlanta Falcons, becoming one of only twenty-three running backs in NFL history to exceed the 10,000-yard career rushing mark. Off the field, he created the Warrick Dunn Foundation and its Homes for the Holidays program, helping single parents achieve first-time home ownership. But in his drive to help others, the one person Dunn neglected was himself, as the pain of his mother's loss led to a spiraling depression that went untreated for years. Running for My Life details Dunn's struggle to confront his past and face the grief that consumed him for far too long. Thought-provoking and uplifting, it is the story of an exceptional athlete's secret torment and inspiring courage.

Ambition

Author: Seth Buechley
Publisher: Elevate Publishing
ISBN: 1943425841
Format: PDF, Mobi
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Seth Buechley tackles the plaguing question of why ambitious people struggle to find satisfaction and reveals what they can do about it. His exceptional perspective, which began in a commune in the woods and led him to financial success through several multi-million dollar businesses, shines through his candid and direct insights into the advantages and disadvantages of ambition. A seasoned entrepreneur and leader of high-growth companies, Buechley illustrates the fundamental nature of gratitude in making the shift to lasting leadership impact.

The New Leadership Literacies

Author: Bob Johansen
Publisher: Berrett-Koehler Publishers
ISBN: 1626569622
Format: PDF
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Over the next decade, today's connected world will be explosively more connected. Anything that can be distributed will be distributed: workforces, organizations, supply webs, and more. The tired practices of centralized organizations will become brittle in a future where authority is radically decentralized. Rigid hierarchies will give way to liquid structures. Most leaders—and most organizations—aren't ready for this future. Are you? It's too late to catch up, but it's a great time to leapfrog. Noted futurist Bob Johansen goes beyond skills and competencies to propose five new leadership literacies—combinations of disciplines, practices, and worldviews—that will be needed to thrive in a VUCA world of increasing volatility, uncertainty, complexity, and ambiguity. This book shows how to (1) forecast likely futures so you can “look back” and make sure you're prepared now for the changes to come, (2) use low-risk gaming spaces to work through your concerns about the future and hone your leadership skills, (3) lead shape-shifting organizations where you can't just tell people what to do, (4) be a dynamic presence even when you're not there in person, and (5) keep your personal energy high and transmit that energy throughout your organization. This visionary book provides a vivid description of the ideal talent profile for future leaders. It is written for current, rising star, and aspiring leaders; talent scouts searching for leaders; and executive coaches seeking a fresh view of how leaders will need to prepare. To get ready for this future, we will all need new leadership literacies.

Servant Leadership Across Cultures

Author: Fons Trompenaars
Publisher: Infinite Ideas
ISBN: 1905940998
Format: PDF, Mobi
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In a world characterised by globalisation, more and more entrepreneurs are entering the international market. Experience has shown that servant leadership is the most effective instrument to reconcile opposing viewpoints. This book is suitable for those who are interested in cross-cultural management and servant leadership.

Serve to Be Great

Author: Matt Tenney
Publisher: John Wiley & Sons
ISBN: 1118868463
Format: PDF, ePub, Mobi
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The author uses his personal experience as well as numerous case studies to describe the connection between improved business results and serving the community and discusses how better customer service and a culture of innovation can be gained through serving others.