Difficult Personalities

Author: Helen McGrath
Publisher: The Experiment
ISBN: 1615191151
Format: PDF, ePub, Mobi
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An indispensable guide to understanding—and living or working with—people whose behavior leaves you frustrated and confused We all have people in our lives who frustrate, annoy, or hurt us: workplace bullies, those who always claim to be right, or those with anxious or obsessive personalities. And most of us hurt others occasionally, too. Now, authors Dr. Helen McGrath, a clinical psychologist and professor, and Hazel Edwards, a professional writer, offer this highly readable, extremely practical guide to dealing with the difficult personalities we encounter every day—in others, and in ourselves. Taking the American Psychiatric Association's widely used Diagnostic and Statistical Manual of Mental Disorders (DSM-IV-TR) as its starting point, Difficult Personalities helpfully outlines over a dozen different personality traits and types, detailing their common characteristics and underlying motivations. It also equips readers with numerous strategies for dealing with difficult behavior, including: • Anger and conflict management • Optimism and assertion training • Rational and empathic thinking • Reexamining your own personality. Readers will also benefit from sections on making difficult decisions and maintaining romantic relationships. Perfect for anyone who has ever wished that other people came with a handbook, Difficult Personalities illuminates the personality differences that so often serve as barriers to cooperation in the workplace and harmony at home.

Difficult Personalities

Author: Hazel Edwards
Publisher: Penguin Group Australia
ISBN: 1742536980
Format: PDF, ePub, Docs
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Do you have a difficult personality in your life? Would others consider that you are their difficult person? In this book we have turned the microscope on difficult types of personalities and patterns of behaviour, which range from annoying and confusing to the seriously damaging. Like most of us, you have probably encountered situations with family, friends, workmates or associates who have hurt you. Either they have dam­aged you emotionally or financially, or their behaviour has caused ongoing distress or worry. Understanding how people think and knowing some of the reasons for their patterns of hurtful behaviour will take you part of the way to handling your difficult relationships more successfully. People sometimes do not reciprocate our feelings, fail to appreciate our worth, fall out of love with us, betray, leave, retrench or disappoint us. These are all part of the pain of being human and do not necessarily reflect people being difficult. But some people have ongoing behaviour patterns which hurt many others. They leave behind more than one hurt or troubled person because of their difficult personalities. Some people have a mildly difficult behaviour pattern while others have moderate or very difficult behaviour patterns, and the effect of these patterns on others may also range from minor to severe. Here are some of the guiding principles we have used in identifying and elaborating on these difficult patterns.

Difficult Personalities

Author: Helen Lorraine McGrath
Publisher: Workman Publishing
ISBN: 9781615190133
Format: PDF, ePub, Mobi
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An approachable guide to dealing with the difficult personalities we encounter at work and in the home, as well as our own sometimes hurtful personality patterns. It offers strategies such as anger and conflict management, and helps readers make decisions about difficult relationships.

Powerful Phrases for Dealing with Difficult People

Author: Renee Evenson
Publisher: AMACOM
ISBN: 0814432999
Format: PDF, ePub, Docs
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Incompetent, lazy, spotlight-hogging, whiny, backstabbing, avoidant-there's no end to the personality challenges that impede workplace relationships. But interacting effectively with employees, colleagues, and bosses is essential for success. With Powerful Phrases for Dealing with Difficult People, anyone can confront problems head-on, before they fester and spread. Practical and easy to use, the book helps you identify button-pushing situations and deploy simple phrases to regain control and resolve conflicts-no matter who you're dealing with. Helpful features include: * Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each * Nonverbal communication skills to back up your words * Sample dialogues that demonstrate how phrasing improves interactions * A five-step process for moving from conflict to resolution * "Why This Works" sections that provide detailed explanations Like it or not, the bulk of our waking hours are spent with people at work. This book's pithy, powerful communication tips will make those hours far more harmonious and productive.

Working with Difficult Personalities

Author: 50MINUTES.COM,
Publisher: 50Minutes.com
ISBN: 2806299217
Format: PDF, Docs
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Ready to take your career to the next level? Find out everything you need to know about working with difficult personalities with this practical guide. We will all encounter difficult personalities at some point in our careers. Particularly challenging colleagues can sap our motivation, undermine our effectiveness and leave us feeling angry and frustrated. However, you do not have to simply put up with this: there are a range of straightforward steps you can take to ward off conflict and improve your relationships with the people around you. In 50 minutes you will be able to: • Find out what causes conflicts in your relationships at work • Understand the key characteristics of a range of difficult personalities • Implement strategies to deal with unreasonable behaviour in the workplace ABOUT 50MINUTES.COM | COACHING The Coaching series from the 50Minutes collection is aimed at all those who, at any stage in their careers, are looking to acquire personal or professional skills, adapt to new situations or simply re-evaluate their work-life balance. The concise and effective style of our guides enables you to gain an in-depth understanding of a broad range of concepts, combining theory, constructive examples and practical exercises to enhance your learning.

Tough Clients How to Cultivate Profitable Relationships With Difficult Personalities

Author: Amin Robinson
Publisher: Lulu Press, Inc
ISBN: 1312853786
Format: PDF, Mobi
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Difficult clients are a part of every business. If you want your business to flourish in this world of instant gratification and social media; you have to approach difficult clients and situations tactfully. In this book, you’ll learn: • How to win complex business negotiations. • How to approach difficult clients and situations with confidence. • How to build credibility, cultivate relationships, and make clients feel valued. • The difference between BATNA, ZOPA and much more....

Toxic Relationships and Difficult Personalities

Author: Luke Gregory
Publisher: Createspace Independent Publishing Platform
ISBN: 9781541145283
Format: PDF, ePub
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Discover how to deal with difficult people in your life. Before I can go any further, we have a few things that we have to get out of the way first. There are a lot of ways to define a difficult person for the simple fact that there are so many different types of difficult people out there. For simplicity's sake, we will begin by starting with a practical definition that works for all of them. While the rest of this book will be covering specific situations and ways to deal with difficult people, there is one very important thing that must be covered first and that is your responsibility in any situation. Relationships with toxic people can be detrimental to your well-being, and you have to be proactive in ensuring that you know what to do if you ever were to meet one. The purpose of this book is to do more than just identify one of two types of difficult persons you can meet in the workplace. It also reveals the characteristics of these types of people along with providing you with valuable tips on what you can do to manage these unforeseen relationships. Life is one of the most precious gifts that we will ever come to own. How you choose to live it is entirely up to you; however, there is nothing wrong with getting a little bit of advice from time to time on what you can do to make the journey a tad bit easier. That is where this book comes in. I am here to help you to manage something that everyone will deal with at some point in their life: difficult people. A difficult person is someone who has the potential to impact both you and your livelihood negatively. In other words, it's a person that is utterly bad for you. The reason that a difficult person is so dangerous is that often they are not readily recognized as being very toxic. You could go days, months, or even years with associating with these type of toxic people and never even know how much damage that they are causing in your life. It can be very stressful to not be able to decipher between who is really trying to be a positive influence in your life and who isn't. Luckily, this is where this book will be most helpful. To protect yourself from a toxic person, you have to be able to know one when you see one. There are always signs. It's just a point of being able to identify them. Pull up a chair, because I'm quite sure that some of these descriptions will hit home for you.

Perfect Phrases for Dealing with Difficult People Hundreds of Ready to Use Phrases for Handling Conflict Confrontations and Challenging Personalities

Author: Susan Benjamin
Publisher: McGraw Hill Professional
ISBN: 9780071595124
Format: PDF, Kindle
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Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!