Exemplary Performance

Author: Paul H. Elliott
Publisher: John Wiley & Sons
ISBN: 1118240766
Format: PDF, ePub, Docs
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Praise for Exemplary Performance "I have seen the transformative power of human performance improvement in the power industry where it has produced measurable results in areas such as safety performance. Executives, managers, and other leaders will benefit from this approach, enabling exemplary performance by replicating the results of their stars." —Carl English, vice-chairman (retired), American Electric Power "A must-read for anyone accountable for producing and leading high-performing individuals or teams." —Jamie Torchiana, learning implementation leader, Sales Strategy, AstraZeneca "Uniquely captures profound ideas, frames them concisely, and explains how they work in the real world in a powerful way. If you want to link your business's capability development to actual business outcome, this book might be all you need. A fantastic read." —Don Shoultz, head of learning and development, BP Upstream Learning

ASTD Handbook 2nd Edition

Author: Elaine Biech
Publisher: American Society for Training and Development
ISBN: 1562869132
Format: PDF, Mobi
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In today’s parlance, smart board is the new chalkboard and for the profession of training and development, this new, 2nd edition of the ASTD Handbook is the MUST-HAVE resource for every practitioner. The ASTD Handbook (2nd edition), more than a year in the making, maintains the authentic credibility of ASTD’s first Handbook (2008), incorporates the new competencies of the profession, and includes more than 50 chapters authored by the top professionals in the T&D space. This all-new material is not just the "best of," but it is the BEST there is. Together with the first edition it represents the essence of the training practice with solid how-to content, plus tools, resources, technology, and more. Spearheaded by expert trainer and world-renowned author, editor, and speaker, Elaine Biech, this is an essential title for your training library. It’s YOUR Profession, OWN IT!

Performance Consulting

Author: Dana Gaines Robinson
Publisher: Berrett-Koehler Publishers
ISBN: 162656230X
Format: PDF
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NEW EDITION, REVISED AND UPDATED In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people “jump to solutions” before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented. This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before-published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement. This remains a profoundly practical book, featuring tools, models, and checklists. It will enable you to make a difference in your organization that is valued, measurable, and sustainable.

The Performance Appraisal Tool Kit

Author: Paul Falcone
Publisher: AMACOM
ISBN: 0814432646
Format: PDF, ePub, Docs
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A well-crafted performance plan has the power to dramatically impact a company's bottom line by increasing efficiency and effectiveness in the workplace. This uniquely practical book provides a customizable appraisal template covering the essential areas of performance and conduct and reveals how you can adapt it to fit varying business strategies. Taking into account factors such as workforce composition, company growth stage, and organizational goals and challenges, The Performance Appraisal Tool Kit shows you how to: * Profile ideal employee performance and behavior * Design competencies that power performance, both at the individual and enterprise level * Drive future change by setting your organization's strategic direction * Retool the appraisal as needed to ratchet up expectations over time Complete with model performance templates that make redesigning your current program simpler, this one-of-a-kind guide will help you create a dynamic appraisal system that's flexible and adaptable enough to accommodate market changes, revised priorities, and increasing productivity targets. This book is approved for HRCI Recertification Credit. See the SHRM store website for details.

The Performance Consultant s Fieldbook

Author: Judith Hale
Publisher: John Wiley & Sons
ISBN: 1118429621
Format: PDF
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The Performance Consultant’s Fieldbook will help trainers, training managers, and internal and external consultants working in partnership with clients to identify barriers to performance, explore a suite of solutions, and work collaboratively to get new procedures, technology, behaviors, and ideas adopted. Step-by-step, the book details the techniques you need to conduct performance interventions and offers a customizable collection of worksheets, flowcharts, planning guides, and job aids. It provides practical guidance and proven tools to help analyze an organizational environment, diagnose performance problems, identify barriers to performance, select appropriate interventions, and measure intervention success.

The Carrot Principle

Author: Adrian Gostick
Publisher: Simon and Schuster
ISBN: 1471105768
Format: PDF, ePub, Docs
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Newly updated to include information for the UK, The Carrot Principle illustrates how ordinary organizations have made themselves extraordinary through the use of strategic employee recognition. The authors show how great organizations and great managers succeed through living the Carrot Principle. Featuring case studies of effective recognition in some of the world's most successful organizations, such as DHL, Avis, Pepsi, etc and demonstrating how recognition has led to improved employee commitment and bottom line results in these companies, the book also shows how a Carrot Culture is not created by the CEO, senior leadership team or HR department, but manager by manager. The book provides examples of leaders - from around the globe - who lead through the Carrot Principle: providing plentiful how-to's for managers wishing to get started or hoping to enhance their recognition abilities. Overall, there has never been a book in the recognition or motivation space that has had this type of quantitative or case study support.

Linking Training to Performance

Author: William J. Rothwell
Publisher: Amer. Assn. of Community Col
ISBN: 0871173611
Format: PDF
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In the coming years, escalating retirement and turnover rates among community college administrators and faculty will decidedly create a void for professionals in the workforce development field. Using this book as your field guide, you can expand your range of knowledge and skills, enhancing local institutional and program experience to better respond to local workforce needs.

Improving Performance

Author: Geary A. Rummler
Publisher: John Wiley & Sons
ISBN: 1118143701
Format: PDF, ePub
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Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today′s challenge of managing change in today′s complex world. The book shows how to apply the three levels of performance and link performance to strategy, move from annual programs to sustained performance improvement, redesign processes, overcome the seven deadly sins of performance improvement and much more.

Measuring Performance in Public and Nonprofit Organizations

Author: Theodore H. Poister
Publisher: John Wiley & Sons
ISBN: 047036517X
Format: PDF, ePub
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In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a Charity Channel review: http://charitychannel.com/publish/templates/?a=36&z=25