Extending the Supply Chain

Author: Kenneth Boyer
Publisher: AMACOM/American Management Association
ISBN: 9780814408360
Format: PDF, Mobi
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"Why have so many "e-commerce" companies failed in the last few years? In many cases, it's the failure to figure out how to extend the supply chain directly to customers that keeps a company from succeeding. Using cutting-edge delivery practices and technology-based order processing, companies can minimize costs, customize their products, provide increased service and convenience, and increase customer loyalty--all leading to a more robust bottom line. Extending the Supply Chain examines in-depth some of the most high-profile practitioners of telephone and Internet-based order processing and fulfillment. The authors bring you detailed looks at: Amazon, Dell, and FreshDirect, which use the decoupled extended supply chain model to take custom-assembled or custom-packaged orders from an assembly plant or distribution center to the delivery destination using third-party delivery specialists like FedEx and UPS. The semi-extended supply chain model used at companies like Lowes Foods and Best Buy involves processing orders over the Internet or phone and packing the customer's order at their chosen local retail outlet for pick-up at the customer's convenience. This strategy is often the most economical for brick-and-mortar retailers, since it primarily involves the use of existing physical assets and personnel. The fully extended supply chain is more cost-intensive, but may be the most customer-centric option. Orders are picked and packaged not at central locations, but at local stores, then delivered to the customer's home, improving on the old-fashioned "delivery boy" that local grocers employed a century ago. Online retailers such as Albertson's and Tesco have developed a base of customers who will pay for the convenience and level of service that are the hallmarks of the fully extended model. The centralized extended supply chain employs regional distribution centers instead of local stores, but is still able to provide more personalized delivery service (including pre-specified delivery times) than the decoupled model. An in-depth study of Office Depot, the third-largest online retailer (which has stores but does most fulfillment of Internet orders through its regional DCs) shows just how effective this model can be when customers require elements of speed, service, and cost control. Extending the Supply Chain features dozens of clear examples, charts and graphs, and practical tools to help you establish and maintain a dynamic, customer-focused fulfillment operation, and offers proactive strategies for seamlessly integrating marketing and technology initiatives into your supply chain strategy. Examine the four models, and the authors' recommendations for adapting and implementing each one, to determine which one will help your supply chain stretch all the way to its only acceptable destination--the home of a happy and loyal customer."

Customer Driven Supply Chains

Author: Andrew C. Lyons
Publisher: Springer Science & Business Media
ISBN: 1846288754
Format: PDF, ePub
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In recent years, the supply chain has become a key element to the survival and prosperity of organisations in different industry sectors. Organisations dealing in dynamic business environments demand supply chains that support the satisfaction of customer needs. The principles of lean thinking that once permeated standalone organisations have now been transferred to the supply chain, making imperative the development of innovative approaches to supply chain management. Customer-driven Supply Chains: Strategies for Lean and Agile Supply Chain Design reviews the concept of lean thinking and its relationship to other key initiatives associated with supply chain management. Detailed industrial case studies based on the authors’ experience illustrate the principles behind lean supply chains. Moreover, a series of diagrams are used to illustrate critical concepts and supply chain architectures. Special emphasis is placed on the importance of transferring lean principles from the organisational level to the supply chain level. The theory and principles behind lean supply chains are reviewed. Other concepts related to lean supply chains discussed in the book include: mass customisation, agility, information sharing and the bullwhip effect. A methodology used to measure the performance of supply chains is introduced; this methodology comprises the tools of decision timeline, data-flow diagramming, supply chain value stream mapping and a performance measurement scorecard. Readers will gain a clear picture of the competitive implications of lean supply chains. Customer-driven Supply Chains: Strategies for Lean and Agile Supply Chain Design will be a valuable resource of material to students studying supply chain/operations management as well as researchers in this field. Industry practitioners will learn how to develop sound supply chain strategies that can have a positive impact in their organisation.

City Distribution and Urban Freight Transport

Author: Cathy Macharis
Publisher: Edward Elgar Publishing
ISBN: 0857932756
Format: PDF
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City distribution plays a key role in supporting urban lifestyles, helping to serve and retain industrial and trading activities, and contributing to the competitiveness of regional industry. This book aims to improve knowledge in this area by recognizing and evaluating the problems within the urban freight transport system.

Intelligent Agrifood Chains and Networks

Author: Michael A. Bourlakis
Publisher: John Wiley & Sons
ISBN: 1444339885
Format: PDF
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Food has a fundamental position in society, ensuring health, happiness and political stability. Consequently, the management of food chains and networks is one of the most important aspects of the modern food industry. Yet food is difficult to handle along long supply chains, with a limited window for storage and handling time, and the risk of spoiling if incorrectly handled or processed. These issues can lead to logistical problems that can severely affect product quality and freshness. Intelligent Agrifood Chains and Networks offers a timely discussion of the current state of food logistics, and indicates the major ICT problems that can occur during production, warehousing, transportation and retailing. Emphasis is given to new technologies and intelligent systems that are able to process time-dependent information, handle emergencies, and support logistics operations in food management. In particular, the authors show how telematics and RFID can be implemented in the supply chain. The book also includes real-life case studies, in which actual food logistics problems and their solutions are presented, demonstrating how systemic and logistics approaches may be combined. The book is directed at academics, researchers, and students seeking the necessary background in terms of the interplay between the food supply chain and ICT. Its comprehensive review of current issues in the food supply chain will be of interest to managers and technicians working in the food industry, while its technological focus will be invaluable to food scientists and technologists working in research and industry environments.

Library Journal

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Publisher:
ISBN:
Format: PDF, ePub, Docs
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Includes, beginning Sept. 15, 1954 (and on the 15th of each month, Sept.-May) a special section: School library journal, ISSN 0000-0035, (called Junior libraries, 1954-May 1961). Also issued separately.

Last Mile Logistics for Disaster Relief Supply Chain Management Challenges and Opportunities for Humanitarian Aid and Emergency Relief

Author: Michael Decker
Publisher: Anchor Academic Publishing (aap_verlag)
ISBN: 3954896583
Format: PDF, Mobi
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Due to the latest catastrophes caused by both man and nature, humanitarian logistics has received increasing interest from academics, practitioners and specialists. These interests are increased as well by an expanding market of disaster relief and by the fact that disaster relief supply chains are complex and dynamic, not to mention that they have a lot of uncertainties that make operations very complicated. Especially in disaster relief, the supply chains have to be fast, agile and flexible in order to rapidly provide the appropriate amount, and type of emergency supplies, to minimize human suffering or death. The last mile distribution is the final stage of the disaster relief supply chain, i.e. the delivery of relief supplies from local distribution centres to beneficiaries affected by disasters.The aim of this paper is to give an overview of supply chains in disaster relief, identify the main problems of the last mile distribution in disaster relief operations, describe optimization possibilities of the private sector, and examine the applicability for disaster situations.

Operations and Supply Chain Management for the 21st Century

Author: Ken Boyer
Publisher: Cengage Learning
ISBN: 0618749330
Format: PDF, Docs
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Boyer/Verma's breakthrough text meets today's student and instructor's needs and redefines the marketplace. Their text is briefer than most, taking all of the vital core concepts and building upon them with current and fresh examples. The authors understand the importance of striking a balance by creating a book that does an even better job at covering the core concepts while also providing customers with a new product that fully addresses and approaches this course area from today's teaching and learning perspectives and actual business practices. The three unifying themes throughout the book are Strategy, Global Supply Chain, and Service Operations. Strategy will serve as an overarching framework and will be used in each chapter to present students with an alternative approach to specific challenges. The authors uses examples from non-US companies and/or organizations in each chapter to incorporate Service Operations in the book. They also show that even some of the largest manufacturing companies today have extensive service activities such as customer support and product development. The Global Supply Chain theme will allow students to see how products move through different companies and countries with Boyer/Verma's use of real world examples throughout his text. In addition the robust Cnow course allows instructors and students to go beyond the printed text to get the most from this exciting operations management program. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.