Growing and Managing Foreign Purchasing

Author: Thomas A. Cook
Publisher: CRC Press
ISBN: 1315356082
Format: PDF, ePub, Docs
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This book compares the basic skillset of domestic purchasing to that of global purchasing. It provides a very detailed blueprint and best practices guide for avoiding costly mistakes and improving purchasing effectiveness. It also details supply chain globalization impacts on freight, logistics, customs issues, managing foreign suppliers, risk mitigation, and profit potential improvement. It differentiates itself from other books as being more comprehensive, detailed, and broad reaching into every aspect of purchasing on an international scale.

Excellence in Managing Worldwide Customer Relationships

Author: Thomas A. Cook
Publisher: CRC Press
ISBN: 1315356090
Format: PDF
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Every company is recognizing the critical importance of protecting its customer base by raising the bar of its customer service prowess. This book will first look at the obstacles in customer service management and provide a 10-step process for developing a best-practices approach that offers the best opportunity for excellence, world class initiatives, and high client satisfaction and retention levels. In addition, the book will focus on how technology can be used in customer service relationships that will enhance customers’ loyalty. As companies grow internationally, the book will also look at customer service in global operations, cultural issues, and expanding into world markets. The book will differentiate itself from others in this class by: providing a more direct, no-nonsense approach, analyzing technology options, global reach and offering a methodology for world-class status and results.

Managing Growth and Expansion into Global Markets

Author: Thomas A. Cook
Publisher: CRC Press
ISBN: 1498777341
Format: PDF, ePub, Docs
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Company executives in every field are recognizing the critical importance of entering into the global economy. As transportation and logistics companies follow their clients’ expansion into these international markets, they must be able to service their clients’ supply chain needs in new economies and turbulent markets. Managing Growth and Expansion into Global Markets addresses the unique logistical, transportation, and distribution issues surrounding growth and expansion into global markets. It supplies a full overview of contemporary management assessment tools, to provide an understanding of exactly what it takes to enter foreign markets and avoid common pitfalls. Distilling the author’s decades of experience in global supply chain management and international business, this book is ideal for those looking to grow and develop their global supply chains. The book details the benefits and drawbacks of both organic growth and merger and acquisitions into global markets. It illustrates the most common types of problems that occur during mergers and acquisitions and describes exactly what you can expect during the transition period. Explaining why some organizations transition new business units successfully while others struggle, this book will help you properly assess your best options to grow your organization and expand your supply chain capabilities. The book examines the array of legal and regulatory implications that you need to review, understand, and bring into your decision-making process. It also provides specific answers, strategies, and a best-practice outline that you can follow. A must-read for anyone involved with global growth and expansion in the supply chain arena, this book is also an ideal tutorial to help students and business-school attendees gain practical insights into global supply chain issues.

Developing Masterful Management Skills for International Business

Author: Thomas A. Cook
Publisher: CRC Press
ISBN: 1351644440
Format: PDF, ePub, Docs
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This book focuses on the new challenges created for managers by the recent recession. Executives need to learn new skills and run companies delivering results under an entirely new set of conditions and working environments. This book analyzes these issues and provides step-by-step guidance on how to improve decision making. It provides readers with management tools that enhance the opportunity for positive growth and better results. The book maintains a focus on the changes in the new economy and how to manage successfully in this new environment.

Mastering the Business of Global Trade

Author: Thomas A. Cook
Publisher: CRC Press
ISBN: 1466595795
Format: PDF, Docs
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Much of your company’s success in global trade will be determined by how well you manage contracts and agreements for sale or purchase. Mastering the Business of Global Trade: Negotiating Competitive Advantage Contractual Best Practices, Incoterms, and Leveraging Supply Chain Options explains the key elements any international business person must know, but more importantly, it also describes how to use negotiation skills, leveraged options, and Incoterms to extract the maximum benefits from your supply chain. At the end of the day, landed costs determine pricing and profits. As such, the book clearly explains how landed cost modeling works and how you can use these business models to leverage supply chain options. Illustrating how Inco terms impact compliance and risk, it details options to help you reduce your exposure to risk as well as best practices to help you steer clear of compliance issues that can cause costly delays. Managing global supply chains is about constantly striving for efficiency, driving down costs, and increasing profits. With this book, you will not only learn how to negotiate better contracts, but you will also learn how to manage relationships with freight forwarders and customhouse brokers in a manner that will help you get the most value from your service agreements. The book establishes a very simple, yet comprehensive, roadmap that both the neophyte and the more experienced global supply chain executive can easily follow and master. By following the time-proven advice and roadmap detailed in these pages, you will learn that it is possible to engage in more deals and increase your returns, while reducing your overall risk exposure. This book is part of The Global Warrior series.

Enterprise Risk Management in the Global Supply Chain

Author: Thomas A. Cook
Publisher: CRC Press
ISBN: 1351644459
Format: PDF, ePub, Docs
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There is a younger generation who has lost the ability to communicate effectively. And there is a host of corporate personnel that could do a much better job at communications. Every country, every culture has it's own unique branding for communication that is effective and gets the job done. Key cultures and regions will be reviewed in great detail. The author knows the frustration that corporate America has in making sure its personnel is communicating effectively ... internally and with vendors and customers in the value chain. Most senior executives, educators and trained professional know that a building block to a company's success, along with an individual's success ... is their ability to communicate effectively. This book will discuss as the foundation ... what the author will refer to as "Responsible Communications". When the student follows the path to responsible communications ... then the communications will deliver results. Results will make the communicating then be more impactful and successful. The book will focus on: delivering more effective presentations and proposals, writing to inform, implement or change behavior and outline all the necessary skill sets required to be an excellent communicator.

Global Warrior

Author: H. John Poole
Publisher: Posterity Press (NC)
ISBN: 9780981865935
Format: PDF, ePub, Docs
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With more worries at home, many Americans want to end all U.S. military involvement in Afghanistan and elsewhere. "Global Warrior: Averting WWIII" proves even more involvement is necessary, but of a different kind. Since 9/11, the United States has been under subliminal attack from three foreign elements: Islamist, Communist, and criminal. All three have been active around the world's ocean chokepoints as well. With an in-depth look at Pakistan/Afghanistan, Somalia, Yemen, and Thailand, this book investigates the degree of collusion between dissimilar elements. While significant, this expanding threat need not metastasize into a global conflagration. With a different kind of expeditionary presence, the Pentagon could prevent any escalation. Killing figurehead leaders with drone missiles is not the answer. The remedy is in more widespread involvement at the community level. Without local security, there can be no working democracy. What if there were no expensive overseas support bases, just a myriad of semi-independent light infantry squads paying locally for what they required in the way of supplies. Their job would be to help friendly government paramilitary police to man contested outposts. Instead of occupiers, the young Americans would be foreign-aid workers in the law enforcement sector. Fully adept at small-unit maneuver, escape/evasion, evidence collection, and imparting those skills to others, the squads in each country would collectively function as enough of a force multiplier to save that country. Just to contend with the 1.2 million Chinese and North Korean special operators, this is the only way to now stabilize the Free World. Because the "modus operandi" of the organized criminal and revolutionary Islamist are virtually identical to those of the Communist, those squads would be suppressing all three threats without the U.S. government ever having to confront the instigating nation."Global Warrior" follows this strategic suggestion with application details. The emphasis this time in not on squad tactics, but rather individual tactics. To form better teams and squads, one must first have more surprise-oriented riflemen. That's why this book has chapters on advanced infantryman and policeman tactics. American eighteen-year-olds have always had the potential for so challenging a mission, but that potential has too often fallen victim to headquarters control. This is an exciting read about the world's most pressing, yet under-discussed, challenge. Fully illustrated and referenced, it is a celebration of the American spirit.

Sweatshop Warriors

Author: Miriam Ching Yoon Louie
Publisher: South End Press
ISBN: 9780896086388
Format: PDF, ePub
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In this up-close and personal look at the heroines who make family, community, and society tick, Miriam Ching Yoon Louie showcases immigrant women workers speaking out for themselves, in their own words. While public outrage over sweatshops builds in intensity, this book shows us who these workers really are and how they are leading campaigns to fight for their rights. In-depth, accessible analyses of the immigration, labor, and trade policies, which together have forced these women into the most dangerous, poorly paid jobs, dovetail with vivid portraits of the women themselves. Louie, a longtime writer/activist and well-known figure in feminist, immigrant, and labor circles, is uniquely poised to make her case: that the labor of immigrant women worker-activists not only sustains families and communities, but the vibrant social activism that undergirds democracy itself. With chapters on successful campaigns against Levi-Strauss, Donna Karan, and restaurants in Los Angeles; Koreatown, among others. Miriam Ching Yoon Louie is a longtime writer/activist in campaigns to organize women of color. She is national campaign media director of Fuerza Unida, a board member of the Women of Color Resource Center, and former media director of Asian Immigrant Women Advocates. Her essays and articles on immigrant women and labor issues have been widely anthologized, including in the 1997 collection Dragon Ladies: Asian American Feminists Breathe Fire (South End Press) and she speaks at public events internationally. She is the co-author, with Linda Burnham, of Women's Education in the Global Economy (Women of Color Resource Center, 2000).

Carry On Warrior

Author: Glennon Doyle Melton
Publisher: Simon and Schuster
ISBN: 1451698224
Format: PDF, Kindle
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A New York Times essayist shares her journey from a self-destructive college student to a devoted family woman and teacher while illuminating the importance of trusting in a higher power and being truthful about life's challenges.

Once a Warrior Always a Warrior

Author: Charles Hoge
Publisher: Rowman & Littlefield
ISBN: 0762762098
Format: PDF, ePub
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The essential handbook for anyone who has ever returned from a war zone, and their spouse, partner, or family members. Being back home can be as difficult, if not more so, than the time spent serving in a combat zone. It's with this truth that Colonel Charles W. Hoge, MD, a leading advocate for eliminating the stigma of mental health care, presents Once a Warrior—Always a Warrior, a groundbreaking resource with essential new insights for anyone who has ever returned home from a war zone. In clear practical language, Dr. Hoge explores the latest knowledge in combat stress, PTSD (post-traumatic stress disorder), mTBI (mild traumatic brain injury), other physiological reactions to war, and their treatment options. Recognizing that warriors and family members both change during deployment, he helps them better understand each other's experience, especially living with enduring survival skills from the combat environment that are often viewed as “symptoms” back home. The heart of this book focuses on what's necessary to successfully navigate the transition—“LANDNAV” for the home front. Once a Warrior—Always a Warrior shows how a warrior's knowledge and skills are vital for living at peace in an insane world.