IT Manager s Handbook

Author: Bill Holtsnider
Publisher: Elsevier
ISBN: 0124159494
Format: PDF, ePub
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"This book provides a practical reference that you will return to again and again in an ever-changing corporate environment where the demands on IT continue to increase. Make your first 100 days really count with the fundamental principles and core concepts critical to your success as a new IT Manager outlined in this valuable resource. The book also discusses how to work with your customers, manage your budget, develop an overall IT strategy and demonstrate the value of IT to the company"--

The AMA Handbook of Project Management

Author: Paul C. Dinsmore
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0814415423
Format: PDF, Kindle
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Completely revised and fully up-to-date, this is the essential book on the field of project management. --

The Certified Manager of Quality organizational Excellence Handbook

Author: Russ Westcott
Publisher: ASQ Quality Press
ISBN: 0873896785
Format: PDF
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Completely updated to reflect the changes in the 2005 Body of Knowledge, The Certified Manager of Quality/Organizational Excellence Handbook is the most complete reference on quality management available. Written by a team of qualified experts with decades of experience, this book provides a thorough understanding of the principles, terms, and concepts of quality management. This new edition contains practical examples from many different industries and organizations, including manufacturing, healthcare, government, education and the service industries. In addition to being a great reference on quality management, The Certified Manager of Quality/Organizational Excellence Handbook is the most comprehensive preparatory guide for the the Certified Manager of Quality/Organizational Excellence Exam. Containing a copy of the newly updated Body of Knowledge and an extensive glossary of terms, this book will help anyone effectively study for the exam. the supplemental section contains sample test questions similar to those on the actual exam.

The Manager s Handbook for Corporate Security

Author: Edward Halibozek
Publisher: Butterworth-Heinemann
ISBN: 0128046139
Format: PDF
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The Manager’s Handbook for Corporate Security: Establishing and Managing a Successful Assets Protection Program, Second Edition, guides readers through today’s dynamic security industry, covering the multifaceted functions of corporate security and providing managers with advice on how to grow not only their own careers, but also the careers of those they manage on a daily basis. This accessible, updated edition provides an implementation plan for establishing a corporate security program, especially for those who have little or no knowledge on the topic. It also includes information for intermediate and advanced professionals who are interested in learning more about general security, information systems security, and information warfare. Addresses today’s complex security industry, the role of the security manager, the diverse set of corporate security functions, and skills for succeeding in this dynamic profession Outlines accessible, comprehensive implementation plans for establishing asset protection programs Provides tactics for intermediate and advanced professionals on the topics of general security, information systems security, and information warfare Offers new perspectives on the future of security and evolving expectations of security professionals

Coding Manager s Handbook

Author: Glenn Krauss
Publisher: HC Pro, Inc.
ISBN: 1601463286
Format: PDF
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Provides a comprehensive and detailed look at coding managers' and supervisors' responsibilities and explains how to: allocate resources and structure the coding function to maximize productivity; select, develop, retain, and motivate staff; and establish a coding quality review program to ensure accuracy and compliance.

Life Care Planning and Case Management Handbook Third Edition

Author: Debra E. Berens
Publisher: CRC Press
ISBN: 9781420090703
Format: PDF, Kindle
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Life Care Planning is an advanced collaborative practice concerned with coordinating, accessing, evaluating, and monitoring necessary services for individuals with significant medical adversity. This handbook provides a comprehensive resource for all people involved with catastrophic impairments who need to solve complex medical care problems. Updating life care planning references, the third edition presents new chapters on home assessments, vehicle modification, day-in-the-life videos, and elder care. This edition also adds several new contributors who have completely rewritten or updated several chapters. The text offers an overview of issues relevant to selected disabilities, bringing together various concepts of life care plans into one publication and reviewing current thoughts, beliefs, and procedures. The book begins by defining the roles played by each of the key team members working with the life care planner. It provides planners with insights critical to successful interactions with medical and health-related professionals as well as the team members they are most likely to encounter as they work to build a successful and accurate life care plan. Next, the book offers up-to-date information on the disabilities most frequently encountered by the life care planner. The contributors also address issues typically left out of similar texts which have been made critical by Daubert v. Merrell Dow in the forensic setting — issues related to ethics, standards, research and credentials. Build a Client-Centered Life Care Plan Includes the Updated Standards of Practice from the International Academy of Life Care Planners (IALCP) Supplies Valuable Step-by-Step Charts and Checklists Completely Revised and Expanded with Five New Chapters

The Handbook of Program Management How to Facilitate Project Success with Optimal Program Management Second Edition

Author: James T Brown
Publisher: McGraw Hill Professional
ISBN: 0071837868
Format: PDF
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THE DEFINITIVE GUIDE TO PROGRAM MANAGEMENT--FULLY UPDATED AND REVISED Program managers must strike a balance between operations and project implementations in order to develop and maintain a culture in which the components of success are repeatable. The Handbook of Program Management is designed to help you do exactly that. This go-to guide supplies you with the insight and tools you need to establish processes that ensure the success of your project managers--and increase the profitability of your products and services. Fully updated and heavily revised, this new edition helps you incorporate new technologies and people into your processes while delivering improved products and services that continually outpace your competition. The Handbook of Program Management provides critical information from a trusted expert. In addition to the classic chapters on Attributes of the Effective Program Manager, Stakeholder Management, and Portfolio Management Essentials, this updated edition is packed with brandnew material covering: Change management Interfaces How bad projects are stopped or postponed How consultants and subcontractors should be used Program performance analysis The role of governance Avoiding the complicated theories and phantom quick-fixes you'll find in other books, The Handbook of Program Management offers straightforward, actionable methods for establishing a highly effective project management culture: one with integrity, energy, and full stakeholder support. Nowhere else will you find such comprehensive, authoritative information on creating successful program management outcomes. The author takes you on the entire journey, from strategically creating a program culture, to building effective relationships, and to analyzing ways of accomplishing your program objectives. The Handbook of Program Management is essential reading for program managers of all levels, whether you're a novice seeking certification in the field or an executive looking to build a flexible organization that can support dynamic on-going product development. Praise for the previous edition of The Handbook of Program Management: "Brown's book captures the essential skills of program and project management. It serves as a 'how to' guide for those entering the business, as well as a refresher on the skills and attributes for those ready to take the next step. The book effectively defines the leader’s role in creating the team culture and environment for success." -- Eugene F. Kranz, Apollo 13 Flight Director, author of Failure Is Not an Option, and retired Director NASA Space Operations "Program management is one of the toughest jobs a person can hold...and James Brown knows Program Management. Here's a chance to learn from the scar tissue of others rather than your own." -- Norman R. Augustine, retired Chairman and CEO, Lockheed Martin Corporation "Finally, a pragmatic book that shares the secrets behind successful program management. If I was giving one book to program managers, this would be it! Any business leader in today's environment of accelerating change will benefit from this book." -- Jack Cooper, former CIO, Bristol-Myers Squibb

Chief Technology Officer

Author: Roger Dean Smith
Publisher: Modelbenders LLC
ISBN: 9780982304044
Format: PDF, ePub, Docs
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Smith describes the role and responsibilities of the Chief Technology Officerand executives with similar titles. He provides a framework for understandingthe many unique flavors the position; identifies key responsibilities that gowith the job; and provides vignettes of successful CTOs.

The Career Coaching Handbook

Author: Julia Yates
Publisher: Routledge
ISBN: 1317963482
Format: PDF, ePub, Docs
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Uniquely combining the latest research into careers with the most up to date coaching approaches, Julia Yates shows how to effectively apply coaching techniques to the world of career support. Demonstrating how coaching research explains practice and how practice benefits from research, The Career Coaching Handbook is accessibly written with a solid evidence-based foundation. Presented in three parts, the book covers developments in theory and research and applies this knowledge to the real world. Part 1, Theories of Career, looks at 21st century career paths, job satisfaction and career changes – both planned and unplanned. Part 2, Career Coaching Approaches, looks at coaching strategies that are applicable to career coaching in particular. Part 3, Coaching into the World of Work, covers specific real-world situations where coaching is beneficial, from job search strategies to CV and interview coaching. Evidence and research is used throughout to demonstrate the most effective strategies for coaching. The Career Coaching Handbook provides an essential introduction for students or practitioners who are interested in developing their own practice, finding new and improved ways to do things and understanding the theories that underpin effective career coaching practice.

Mastering Technical Sales The Sales Engineer s Handbook Third Edition

Author: John Care
Publisher: Artech House
ISBN: 1608077446
Format: PDF, Mobi
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Every high-tech sales team today has technical pros on board to “explain how things work,” and this success-tested training resource is written just for them. This newly revised and expanded third edition of an Artech House bestseller offers invaluable insights and tips for every stage of the selling process. This third edition features a wealth of new material, including new chapters on business-driven discovery, white boarding, trusted advisors, and calculating ROI. This invaluable book equips new sales engineers with powerful sales and presentation techniques that capitalize on their technical background—all spelled out step-by-step by a pair of technical sales experts with decades of eye-popping, industry-giant success under their belt.