Joint Cognitive Systems

Author: David D. Woods
Publisher: CRC Press
ISBN: 9781420005684
Format: PDF
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Our fascination with new technologies is based on the assumption that more powerful automation will overcome human limitations and make our systems 'faster, better, cheaper,' resulting in simple, easy tasks for people. But how does new technology and more powerful automation change our work? Research in Cognitive Systems Engineering (CSE) looks at the intersection of people, technology, and work. What it has found is not stories of simplification through more automation, but stories of complexity and adaptation. When work changed through new technology, practitioners had to cope with new complexities and tighter constraints. They adapted their strategies and the artifacts to work around difficulties and accomplish their goals as responsible agents. The surprise was that new powers had transformed work, creating new roles, new decisions, and new vulnerabilities. Ironically, more autonomous machines have created the requirement for more sophisticated forms of coordination across people, and across people and machines, to adapt to new demands and pressures. This book synthesizes these emergent Patterns though stories about coordination and mis-coordination, resilience and brittleness, affordance and clumsiness in a variety of settings, from a hospital intensive care unit, to a nuclear power control room, to a space shuttle control center. The stories reveal how new demands make work difficult, how people at work adapt but get trapped by complexity, and how people at a distance from work oversimplify their perceptions of the complexities, squeezing practitioners. The authors explore how CSE observes at the intersection of people, technology, and work, how CSE abstracts patterns behind the surface details and wide variations, and how CSE discovers promising new directions to help people cope with complexities. The stories of CSE show that one key to well-adapted work is the ability to be prepared to be surprised. Are you ready?

Cognitive Systems Engineering

Author: Philip J. Smith
Publisher: CRC Press
ISBN: 1317164768
Format: PDF, Docs
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This volume provides an exceptional perspective on the nature, evolution, contributions and future of the field of Cognitive Systems Engineering (CSE). It is a resource to support both the teaching and practice of CSE. It accomplishes this through its organization into two complementary approaches to the topic. The first is an historical perspective: In the retrospections of leaders of the field, what have been the seminal achievements of cognitive human factors? What are the "lessons learned" that became foundational to CSE, and how did that foundation evolve into a broader systems view of cognitive work? The second perspective is both pedagogical and future-looking: What are the major conceptual issues that have to be addressed by CSE and how can a new generation of researchers be prepared to further advance CSE? Topics include studies of expertise, cognitive work analysis, cognitive task analysis, human performance, system design, cognitive modeling, decision making, human-computer interaction, trust in automation, teamwork and ecological interface design. A thematic focus will be on systems-level analysis, and such notions as resilience engineering and systems-level measurement. The book features broad coverage of many of the domains to which CSE is being applied, among them industrial process control, health care, decision aiding and aviation human factors. The book’s contributions are provided by an extraordinary group of leaders and pathfinders in applied psychology, cognitive science, systems analysis and system design. In combination these chapters present invaluable insights, experiences and continuing uncertainties on the subject of the field of CSE, and in doing so honor the career and achievements of Professor David D. Woods of Ohio State University.

Naturalistic Decision Making and Macrocognition

Author: Laura Militello
Publisher: CRC Press
ISBN: 1317089588
Format: PDF, Kindle
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This book presents the latest work in the area of naturalistic decision making (NDM) and its extension into the area of macrocognition. It contains 18 chapters relating research centered on the study of expertise in naturalistic settings, written by international experts in NDM and cognitive systems engineering. The objective of the book is to present the reader with exciting new developments in this field of research, which is characterized by its application-oriented focus. The work addresses only real-world problems and issues. For instance, how do multi-national teams collaborate effectively? How can surgeons best be supported by technology? How do detectives make sense of complex criminal cases? In all instances the studies have been carried out on experts within their respective domains. The traditional field of NDM is extended in this work by focusing on macrocognitive functions other than decision making, namely sense-making, coordination and planning. This has broadened the scope of the field. The book also contains a theoretical discussion of the macro-micro distinction. Naturalistic Decision Making and Macrocognition will be relevant to graduate students, researchers and professionals (including professionals and researchers in business, industry and government) who are interested in decision making, expertise, training methods and system design. The material may be used in two ways: theoretically, to advance understanding of the field of naturalistic decision making; and practically, to gain insight into how experts in various domains solve particular problems, understand and deal with issues and collaborate with others.

Resilient Health Care Volume 2

Author: Robert L. Wears
Publisher: Ashgate Publishing, Ltd.
ISBN: 1472437845
Format: PDF, Mobi
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Health systems everywhere are expected to meet increasing public and political demands for accessible, high-quality care. Policy-makers, managers, and clinicians use their best efforts to improve efficiency, safety, quality, and economic viability. One solution has been to mimic approaches that have been shown to work in other domains, such as quality management, lean production, and high reliability. In the enthusiasm for such solutions, scant attention has been paid to the fact that health care as a multifaceted system differs significantly from most traditional industries. Solutions based on linear thinking in engineered systems do not work well in complicated, multi-stakeholder non-engineered systems, of which health care is a leading example. A prerequisite for improving health care and making it more resilient is that the nature of everyday clinical work be well understood. Yet the focus of the majority of policy or management solutions, as well as that of accreditation and regulation, is work as it ought to be (also known as ‘work-as-imagined’). The aim of policy-makers and managers, whether the priority is safety, quality, or efficiency, is therefore to make everyday clinical work - or work-as-done - comply with work-as-imagined. This fails to recognise that this normative conception of work is often oversimplified, incomplete, and outdated. There is therefore an urgent need to better understand everyday clinical work as it is done. Despite the common focus on deviations and failures, it is undeniable that clinical work goes right far more often than it goes wrong, and that we only can make it better if we understand how this happens. This second volume of Resilient Health Care continues the line of thinking of the first book, but takes it further through a range of chapters from leading international thinkers on resilience and health care. Where the first book provided the rationale and basic concepts of RHC, the Resilience of Everyday Clinical Work breaks new ground by analysing everyday work situations in primary, secondary, and tertiary care to identify and describe the fundamental strategies that clinicians everywhere have developed and use with a fluency that belies the demands to be resolved and the dilemmas to be balanced. Because everyday clinical work is at the heart of resilience, it is essential to appreciate how it functions, and to understand its characteristics.

Rechnergest tzte Gruppenarbeit

Author: Uwe M. Borghoff
Publisher: Springer-Verlag
ISBN: 3642588379
Format: PDF
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Groupware und CSCW (Computer Supported Cooperative Work) sind "Dauerbrenner" in der internationalen Informatikszene. Dieses in der 2. Auflage vollständig überarbeitete und erweiterte Lehrbuch zeigt ihre vielfältigen Nutzungsmöglichkeiten, aber auch die Risiken auf. Rechnergestützte Gruppenarbeit, d.h. Rechnerunterstützung für Gruppen von Personen, die gemeinsam an einem Problem arbeiten, aber möglicherweise räumlich und zeitlich verteilt sind, ist eine synergetische Anwendung der Gebiete Verteilte Systeme und (Multimedia-)Kommunikation wie auch von Informationswissenschaften, Soziologie und Organisationstheorie. Angesprochen sind daher Studierende und Forscher dieser Fachrichtungen sowie Anwender und Entwickler von Systemen, bei denen Kommunikation und Kooperation einer Gruppe vorrangig sind.

The Design of Everyday Things

Author: Norman Don
Publisher: Vahlen
ISBN: 3800648105
Format: PDF, Mobi
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Apple, Audi, Braun oder Samsung machen es vor: Gutes Design ist heute eine kritische Voraussetzung für erfolgreiche Produkte. Dieser Klassiker beschreibt die fundamentalen Prinzipien, um Dinge des täglichen Gebrauchs umzuwandeln in unterhaltsame und zufriedenstellende Produkte. Don Norman fordert ein Zusammenspiel von Mensch und Technologie mit dem Ziel, dass Designer und Produktentwickler die Bedürfnisse, Fähigkeiten und Handlungsweisen der Nutzer in den Vordergrund stellen und Designs an diesen angepasst werden. The Design of Everyday Things ist eine informative und spannende Einführung für Designer, Marketer, Produktentwickler und für alle an gutem Design interessierten Menschen. Zum Autor Don Norman ist emeritierter Professor für Kognitionswissenschaften. Er lehrte an der University of California in San Diego und der Northwest University in Illinois. Mitte der Neunzigerjahre leitete Don Norman die Advanced Technology Group bei Apple. Dort prägte er den Begriff der User Experience, um über die reine Benutzbarkeit hinaus eine ganzheitliche Erfahrung der Anwender im Umgang mit Technik in den Vordergrund zu stellen. Norman ist Mitbegründer der Beratungsfirma Nielsen Norman Group und hat unter anderem Autohersteller von BMW bis Toyota beraten. „Keiner kommt an Don Norman vorbei, wenn es um Fragen zu einem Design geht, das sich am Menschen orientiert.“ Brand Eins 7/2013 „Design ist einer der wichtigsten Wettbewerbsvorteile. Dieses Buch macht Spaß zu lesen und ist von größter Bedeutung.” Tom Peters, Co-Autor von „Auf der Suche nach Spitzenleistungen“

Grundlagen zur Neuroinformatik und Neurobiologie

Author: Patricia S. Churchland
Publisher: Springer-Verlag
ISBN: 3322868214
Format: PDF, Docs
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The Computational Brain, das außergewöhnliche Buch über vergleichende Forschung in den Bereichen von menschlichem Gehirn und neuesten Möglichkeiten der Computertechnologie, liegt hiermit erstmals in deutscher Sprache vor. Geschrieben von einem führenden Forscherteam in den USA, ist es eine Fundgrube für alle, die wissen wollen, was der Stand der Wissenschaft auf diesem Gebiet ist. Die Autoren führen die Bereiche der Neuroinformatik und Neurobiologie mit gut ausgesuchten Beispielen und der gebotenen Hintergrundinformation gekonnt zusammen. Das Buch wird somit nicht nur dem Fachwissenschaftler sondern auch dem interdisziplinären Interesse des Informatikers und des Biologen auf eine hervorragende Weise gerecht. Übersetzt wurde das Buch von Prof. Dr. Steffen Hölldobler und Dipl.-Biol. Claudia Hölldobler, einem Informatiker und einer Biologin. Rezension in Spektrum der Wissenschaft nr. 10, S. 122 f. im Oktober 1997 (...) Die 1992 erschienene amerikanische Originalausgabe des vorliegenden Werkes ist so erfolgreich, daß man bereits von einem Klassiker reden kann. (...) (...) ....ist das Buch sehr zu empfehlen. In Verbindung von Neurobiologie und Neuroinformatik konkurrenzlos, vermittelt es einiges von der Faszination theoretischer Hirnforschung, die auch in Deutschland zunehmend mehr Wissenschaftler in ihren Bann schlägt. Rezension erschienen in: Computer Spektrum 3/1997, S. 2 (...)Das Buch wird somit nicht nur dem Fachwissenschaftler, sondern auch den interdisziplinären Interesse des Informatikers und des Biologen auf eine hervorragende Weise gerecht(...)