Listening

Author: Judi Brownell
Publisher: Routledge
ISBN: 1317346726
Format: PDF, ePub, Mobi
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Listening takes an experiential approach to listening instruction, providing extensive applications and cases within the context of a sound theoretical framework. The text encourages students to view listening as a process involving six interrelated components which are developed along the parallel dimensions of theory and skill building. Within the unifying theoretical framework of the HURIER model, students develop an understanding of the listening process and gain powerful listening skills. The fifth edition continues to explore the impact of culture, technology, and globalization, and raises timely ethical questions to promote students’ consideration of the responsibilities associated with listening in today’s complex world. Self-assessment, activities, and case studies further distinguish this engaging text. Students will readily recognize the important role listening plays in helping them achieve their personal and professional goals while they become more engaged and informed citizens.

The Sourcebook of Listening Research

Author: Debra L. Worthington
Publisher: John Wiley & Sons
ISBN: 111910307X
Format: PDF, ePub, Mobi
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Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 2 Active - Empathic Listening Scale (AELS): (Drollinger, Comer, & Warrington, 2006 -- also Bodie, 2011) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 3 Active Listening Attitude Scale (ALAS) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Further Reading -- Scale -- Profile 4 Active Listening Observation Scale (ALOS) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 5 Affectionate Communication Scale (TAS) (Trait-Given & Trait-Received): (Floyd, 2002) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 6 Affectionate Communication Index (ACI) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 7 Attributional Complexity Scale (ACS) -- Construct -- Instrument Type -- Description -- Administration -- Scoring -- Development -- Reliability -- Validity -- Availability -- Sample Studies -- Critique -- References -- Scale -- Profile 8 Audio Message Complexity: Audio Content Change (Acc) and Audio Information Introduced (Aii): (Lang, Gao, Potter, Lee, Park, & Bailey, 2015) -- Construct

Kompendium multimediales Lernen

Author: Helmut M. Niegemann
Publisher: Springer-Verlag
ISBN: 3540372261
Format: PDF, ePub, Mobi
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Multimedia ist aus modernem Lehren und Lernen nicht mehr wegzudenken. Wie lässt sich die Qualität neuer multimedialer Angebote sicherstellen? Welche Standards gibt es? Welche didaktischen Ansätze sind effektiv? Welche aktuellen lehr- und lernpsychologischen Theorien und Befunde sind hilfreich bei der Konzeption, welche technischen Fragen zu berücksichtigen? 33 Kapitel stellen alle wesentlichen Aspekte dar: u.a. Planung, Konzeption (mit didaktischen Entwurfsmustern, sog. design patterns), Interaktivitätsformen, CSCL, Evaluation, Softwaresysteme, Werkzeuge (z.B. Authoring Tools). Ein fundiertes Kompendium für Lehrende, Entwickler und Anwender.

The Cornell School of Hotel Administration on Hospitality

Author: Michael C. Sturman
Publisher: John Wiley & Sons
ISBN: 1118016262
Format: PDF, ePub, Mobi
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This cutting edge and comprehensive book—with contributions from the star faculty of Cornell University's School of Hotel Administration—offers the latest thinking on the best practices and strategies for hospitality management. A must for students and professionals seeking to enter or expand their reach in the hospitality industry, The Cornell School of Hotel Administration on Hospitality delivers the authoritative advice you need to: Develop and manage a multinational career and become a leader in the hospitality industry Maximize profits from franchise agreements, management contracts, and leases Understand and predict customer choices, and motivate your staff to provide outstanding service Manage hospitality businesses and the real estate underlying the businesses Control costs, coordinate branding strategy, and manage operations across multiple locations

Interpersonal Communication

Author: Teri Kwal Gamble
Publisher: SAGE Publications
ISBN: 1483322041
Format: PDF, Kindle
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Written in a conversational style for students living in today's world of ever-evolving media and new technology, this hands-on skills guide by Teri Kwal Gamble and Michael W. Gamble puts students at the center of interpersonal communication. To help them become better, more successful communicators, married author team Teri Kwal Gamble and Michael Gamble shed new light on the dynamics of students' everyday interactions and relationships, and give students the tools they need to develop and cultivate effective communication skills. Using an applied, case-study approach that draws from popular culture and students' own experiences, Gamble and Gamble go beyond skill building by encouraging readers to critically reflect on their own communication patterns and actively apply relevant theory to develop and maintain healthy relationships with family, friends, romantic partners, and co-workers. Designed to promote self-reflection and develop students' interpersonal communication skills, each chapter of this engaging text examines how media, technology, gender, and culture affect the dynamics of relationships and self-expression.

Together

Author: John Robert Stewart
Publisher: McGraw-Hill College
ISBN: 9780070614918
Format: PDF, Kindle
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More than a survey of theories or a grab-bag of hot topics, Together presents a conceptually unified look at interpersonal communication that makes the material coherent and easy to grasp. The text lays out a simple but powerful model of interpersonal communication which it then carries throughout the book. Together incorporates many recent social science findings (social constructionism and social approaches to interpersonal communication) and applies them to interpersonal communication in a way that is intellectually respectable, yet accessible.

Communicating at Work

Author: Ronald Brian Adler
Publisher: McGraw-Hill Humanities, Social Sciences & World Languages
ISBN: 9780073034331
Format: PDF, Kindle
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Communicating at work: principles and practices for business and professionals.

The Therapeutic Relationship

Author: Ira David Welch
Publisher: Praeger Publishers
ISBN: 9780275976262
Format: PDF
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This research-supported volume provides thorough models of listening and responding, using an easy to understand approach.

Communicating at Work

Author: Ronald B. Adler
Publisher: McGraw-Hill Companies
ISBN: 9780072880250
Format: PDF, Docs
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The leading text in business communication, "Communicating at Work" takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program that is designed to encourage group activities and skill building. That, plus clear writing and effective use of tables, make the text an excellent teaching tool.