Making a Collection Count

Author: Holly Hibner
Publisher: Elsevier
ISBN: 1780634412
Format: PDF, Docs
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Library collection management is a vital part of any library’s operations. Making a Collection Count takes a holistic look at library collection management, connecting collection management activities and departments, and instructs on how to gather and analyse data from each point in a collection’s lifecycle. Relationships between collections and other library services are also explored. The result is a quality collection that is clean, current, and useful. The second edition includes expanded information on collection metrics, digital collections, and practical advice for managing collections effi ciently when time and resources are tight. It also includesmore real-life examples from practicing librarians in areas such as workflow analysis, collection budgets, and collection management techniques. Chapters cover the life cycle of a collection, understanding workfl ow and collecting metrics. Physical inventory, collection objectives and bookmarks, as well as collection organization, collection budgets and marketing collections are also discussed. Focusses on collection quality Offers practical applications for collection librarians and managers Relevant for different library types: public, academic, school, and special

Fundamentals of Collection Development and Management

Author: Peggy Johnson
Publisher: American Library Association
ISBN: 0838911919
Format: PDF, Mobi
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In this sweeping revision of a text that has become an authoritative standard, expert instructor and librarian Peggy Johnson addresses the art of controlling and updating library collections, whether located locally or accessed remotely. Each chapter offers complete coverage of one aspect of collection development and management, including numerous suggestions for further reading and narrative case studies exploring the issues.

Collection Management Basics

Author: G. Edward Evans
Publisher: ABC-CLIO
ISBN: 1598848631
Format: PDF, ePub
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Now thoroughly revised for today's 21st-century library environment, this title provides a complete update of the classic Developing Library and Information Center Collections—the standard text and authority on collection development for all types of libraries and library school students since 1979.

Building a Digital Repository Program with Limited Resources

Author: Abby Clobridge
Publisher: Elsevier
ISBN: 178063045X
Format: PDF, ePub, Mobi
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Whether you are just starting to create a digital repository or your institution already has a fully-developed program, this book provides strategies for building and maintaining a high-use, cohesive, and fiscally-responsible repository with collections that showcase your institution. The book explains how to strategically select projects tied to your institution’s goals, create processes and workflows designed to support a fully-functioning program, and creatively utilize existing resources. The benefits of taking a holistic approach to creating a digital repository program rather than focusing only on individual collections are discussed. Case studies and best practices from various institutions round out the author’s practical suggestions. Focuses on the bigger picture of repository work (creating a unified, cohesive program) but also includes suggestions for effectively implementing digital projects of all shapes and sizes Focuses on doing more with less – strategies that are perfect for smaller institutions or institutions which want to be fiscally responsible when it comes to building and sustaining digital repository programs Includes ready-to-use templates, worksheets, workshop exercises, and assessment tools written by the author

Lean Library Management

Author: John J. Huber
Publisher: Neal Schuman Pub
ISBN: 9781555707323
Format: PDF, ePub, Mobi
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Libraries today face reduced budgets, increased customer expectations, and aggressive competition from web-based information sources. Management guru John Huber, a pioneer and leader in the Lean Manufacturing movement, has worked as a consultant with libraries across North America. In this new book, he show you how to apply Lean principles and practices--how making small, simple changes in everyday routines will reap large time- and money-saving results. You'll learn how to: create a culture of change ; define and streamline your library's service delivery chains ; transform everyday operations like placing customer reserves and technical service processes ; implement performance measures that can drive continuous improvement ; apply Lean techniques in digital operations. Ten years of success-proven strategies and success stories from libraries where John Huber has partnered are included throughout. by learning and applying these principles, you library will dramatically improve efficiency, service performance, and service lead times. --Publisher's description.

Service Science and the Information Professional

Author: Yvonne de Grandbois
Publisher: Chandos Publishing
ISBN: 1780633130
Format: PDF, Kindle
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As we transition to a service and information-based economy, information specialists are projected onto the leading edge of an emerging science. Service Science and theInformation Professional demonstrates how the power of this new transdisciplinary field can inform and transform the current information professional world. Service Science is about people, technology, information, and organizations. Service Science can be of great benefit to Information Centres everywhere, and Information Service outlets can be a tremendous field of research for this new science. iSchools and Schools of Information Studies can join Computer Science, Engineering and Business Schools in receiving research grants for the development of Service Science. Information professionals need to know this new discipline and be inspired to participate in it. Describes service science and its increasing relevance as a discipline Provides relevant information to those pursuing interests in Information science, Information literacy, service science, and information management illustrates that the transition to a service and information-based economy will require libraries to deal with both information and services Explains why information professionals need to know more about this emerging field Shows the value of research, and the importance of participating in this field

Library Technology and User Services

Author: Anthony S. Chow
Publisher: Elsevier
ISBN: 1780632908
Format: PDF, ePub, Mobi
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Written as a technology guide for students, practitioners, and administrators, the focus of this book is on introducing current and future trends in library technology and automation within the larger context of strategic and systems planning, implementation, and continuous improvement. Technology is an essential resource for attaining both organizational and patron goals, and planning needs to emphasize the alignment between the clearly defined goals of each. For this alignment to occur on a consistent basis goals must be designed, or engineered, in a systematic fashion where technology fulfils the need to deliver the desired outcomes in an efficient, cost-effective manner. The concept of usability engineering is also examined, where the technology is planned, designed, and implemented in such a way as to maximize utility and ease-of-use for users and employees. Readers of this book will understand both the why and the how of library technology, planning, and implementation articulated in a simple, easy-to-understand fashion. Delivered from academic, public, and school library media perspectives Current and emerging technologies are discussed along with their current and future application in the field of library and information science Technology planning and integration is explained using a systems design process with scenarios and case studies that are articulated in a step-wise, holistic fashion

Electronic Resource Management

Author: Anne Elguindi
Publisher: Elsevier
ISBN: 1780633203
Format: PDF, ePub, Docs
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A significant shift is taking place in libraries, with the purchase of e-resources accounting for the bulk of materials spending. Electronic Resource Management makes the case that technical services workflows need to make a corresponding shift toward e-centric models and highlights the increasing variety of e-formats that are forcing new developments in the field. Six chapters cover key topics, including: technical services models, both past and emerging; staffing and workflow in electronic resource management; implementation and transformation of electronic resource management systems; the role of the electronic resource librarian in discovery systems, layers and tools; and academic library consortia and the evolving role of electronic resources and technology. The leading chapters include case studies from around the world, and a concluding chapter focuses on the disruptive nature of e-books and how broad adoption of this format is emerging as the tipping point towards holistic ‘resource management’, where separate technical services processes for print and electronic resources are finally merged. An emphasis on ‘access’ within the new technical services model Focuses on the unique attributes of electronic resource management that are distinct from traditional print serials workflows Covers consortia and how membership affects electronic resource management workflows, priorities, and technical processes

Managing Archives

Author: Caroline Williams
Publisher: Elsevier
ISBN: 1780630891
Format: PDF, Docs
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Managing Archives provides a practical guide to archives management. It has three main target audiences: those who have been tasked by their organization to manage its archives but who have no prior training; those who are starting out as professionals or para-professionals in a record keeping environment and need basic guidance; and students who are currently studying for a professional qualification. Basic guidance is supplemented by comprehensive references to professional literature, standards, web sites etc. to enable the reader to further their studies at their own pace. The text includes a range of optional activities that enable the reader to translate principles into practice and feel greater ‘ownership’ with the guidance. There is no similar book on the market There is known demand both from practitioners and students The book offers guidance in the implementation of archival processes in a range of institutional contexts, and enables a universal application

Customer Service in Academic Libraries

Author: Stephen Mossop
Publisher: Elsevier
ISBN: 1780634390
Format: PDF
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The term 'customer service' is not new to the academic library community. Academic libraries exist to serve the needs of their community, and hence customer service is essential. However, the term can be applied in a variety of ways, from a thin veneer of politeness, to an all-encompassing ethic focussing organisational and individual attention on understanding and meeting the needs of the customer. For customers, the library’s Front Line team is the ‘human face’ of the library. How well they do their job can have a massive impact on the quality of the learning experience for many students, and can directly impact upon their success. The importance of their role, and the quality of the services they offer, should not be underestimated – but in an increasingly digital world, and with potentially several thousand individuals visiting every day (whether in person or online), each with their own agendas and requirements, how can the library’s Front Line team deliver the personal service that each of these individuals need? Customer Service in Academic Libraries contributes to what academic libraries, as a community, do really well - the sharing of best practice. It brings together, in one place, examples of how Front Line teams from libraries across a wide geographical area - Hong Kong, Australia, Turkey and the United Kingdom – work to ‘get it right for their customers’. Between them, they cover a range of institutions including research-intensive, mixed HE/FE, private establishments and shared campuses. All have their own tales to tell, their own emphases, their own ways of doing things – and all bring their own examples of best practice, which it is hoped readers will find useful in their own context. Discusses ‘customer service’ in a library setting Translates ‘management theory’ into useful practice information Examines building relationships, meeting customer needs, and marketing and communication Provides examples of practical experience grounded in recent, transferable experience