Managing Conflict Through Communication

Author: Dudley D. Cahn
Publisher: Allyn & Bacon
ISBN:
Format: PDF, ePub, Mobi
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With a strong theoretical and research base, "Managing Conflict through Communication" provides the most complete coverage of the study of conflict available on the market. Each chapter builds on the previous to help students better understand and deal effectively with conflict. The extensive use of narratives and case studies makes the material accessible and interesting. Practical applications of concepts through discussion questions and exercises throughout the text provide a basis for classroom discussion. New to the Third EditionIncludes recent studies that define and cover the entire subject of interpersonal conflict, keeping current with contemporary conflict research. Is organized in a functional and clear style, progressing from more practical early chapters to more theoretical chapters. Contains a new afterword, "The Ideal Conflict Manager," presenting students with some of the ideal skills possessed by good conflict managers. Offers updated examples, and material that is more relevant to today's students, including situations involving the use of cell phones, computers, and the Internet. Praise for "Managing Conflict through Communication" "This text has stood out as the most readable of any competing book. I would enthusiastically use the revised text." -Mary L. Mohan, "State University of New York, Geneseo"

Managing Conflict Through Communication

Author: CTI Reviews
Publisher: Cram101 Textbook Reviews
ISBN: 1497041651
Format: PDF, Mobi
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Facts101 is your complete guide to Managing Conflict Through Communication. In this book, you will learn topics such as Communication Options in Conflict, Responding to Conflict: The S-TLC System, Managing WinLose Conflicts through Negotiation, and Managing the Conflict Climate plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.

Module 3 Managing Conflict and Workplace Relationships

Author: James O'Rourke
Publisher: Cengage Learning
ISBN: 0324584199
Format: PDF, Mobi
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Creative conflict, along with harmony and synchronicity in the workplace, are issues that are commonly avoided, simply because they're misunderstood, or because no one knew what to say. MANAGING CONFLICT AND WORKPLACE RELATIONSHIPS, Second Edition, uses an approach that involves far more than dispute resolution or figuring out how limited resources can be distributed equitably among people who think they all deserve more. This module shows readers how to manage their own emotions, as well as those of others. MANAGING CONFLICT AND WORKPLACE RELATIONSHIPS, Second Edition, helps readers understand conflict and clearly illustrates how to deal with it. This book can be bundled or customized with any of the O'Rourke Modules or with any of our best-selling Business Communication books. Cases and solutions will be posted online. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Managing Conflict and Negotiation

Author: B D Singh
Publisher: Excel Books India
ISBN: 9788174466426
Format: PDF, ePub, Mobi
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Conflict is something inevitable. It is an integral part of our lives. Normally we work in groups and while working, we relate with our superiors, peers and juniors. While relating, more often than not, conflicting situations arise which take toll on our precious time and energy. Therefore, understanding and management of conflict become very important. This book deals with different conceptual aspects of conflict and its effective management. The most popular and effective style of resolving conflict is through dialogue, which is popularly known as negotiation. Through negotiation people deal with differences, which they do, consciously or unconsciously, throughout their lives. The part of the book dealing with negotiation takes care of the details about different aspects of negotiation – strategies, preparation, processes and multicultural and ethical dimensions related to it. The book contains live cases, which will provide useful insight on the theoretical and conceptual aspects to the students. The book will go a long way in meeting with the requirements of the management students by providing consolidated material on the subject.

Communication Strategies for Managing Conflict

Author: Mary Lou Higgerson
Publisher: John Wiley & Sons
ISBN: 1118761650
Format: PDF, ePub, Docs
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The conflict management guide academic leaders have beensearching for Communication Strategies for Managing Conflict givesacademic leaders the tools and insight they need to effectivelymanage conflict affiliated with leading change and problematicfaculty performance. Using case studies that bring typical issuesto light, this book guides you through difficult situations withstrategies and analyses of key issues, variables, and options. Thereal-life examples show you effective conflict management at work,and provide direct application to your own tricky leadershipsituations. You'll learn how to deal with difficult people, how tohave difficult conversations, and how to successfully manage changein the face of departmental resistance. Written by an experiencedacademic leader, consultant, and writer, this practical guideprovides the leadership training academics wish they alreadyhad. Successful conflict management is essential not just todepartments, but to the entire institution. Senior leaders,faculty, and students all rely on you to smooth the change processand keep the department running smoothly. This book gives you afoundation in the critical skills for managing conflict whenleading change and managing problem performance, and the insight toapply them appropriately. Communicate more effectively with students, parents, andfaculty Navigate difficult conversations with tenured faculty moresuccessfully Lead change more effectively Mentor and manage problem performance more effectively Keep faculty performing well and focused on the rightpriorities Most academic leaders come into their position reluctantly, withlittle or no preparation for the role, receive very little trainingor coaching, and are thus not equipped to manage conflict when itarises. Communication Strategies for Managing Conflict is alively, readable, and practical guide that will prove useful in themost difficult and common departmental situations.

Conflict and Communication

Author: Fred E. Jandt
Publisher: SAGE Publications
ISBN: 1506308295
Format: PDF, ePub, Mobi
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Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.