Managing Conflict Through Communication

Author: Dudley D. Cahn
Publisher: Pearson College Division
ISBN: 9780205862139
Format: PDF, ePub
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Comprehensive and accessible coverage of the study of conflict Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts. This text is available in a variety of formats - print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more. Learning Goals Upon completing this book, readers will be able to: Exercise positive conflict management and resolution skills Understand why communication is essential to interpersonal relationships Question the thoughts, feelings, and behaviors about conflict they have experienced in the past 0205956262 / 9780205956265 Managing Conflict Through Communication Plus MySearchLab with eText -- Access Card Package Package consists of 0205239927 / 9780205239924 MySearchLab with Pearson eText -- Valuepack Access Card 0205862136 / 9780205862139 Managing Conflict through Communication

Managing Conflict Through Communication

Author: CTI Reviews
Publisher: Cram101 Textbook Reviews
ISBN: 1497041651
Format: PDF, Kindle
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Facts101 is your complete guide to Managing Conflict Through Communication. In this book, you will learn topics such as Communication Options in Conflict, Responding to Conflict: The S-TLC System, Managing WinLose Conflicts through Negotiation, and Managing the Conflict Climate plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.

Communication Strategies for Managing Conflict

Author: Mary Lou Higgerson
Publisher: John Wiley & Sons
ISBN: 1118761669
Format: PDF, ePub
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The conflict management guide academic leaders have been searching for Communication Strategies for Managing Conflict gives academic leaders the tools and insight they need to effectively manage conflict affiliated with leading change and problematic faculty performance. Using case studies that bring typical issues to light, this book guides you through difficult situations with strategies and analyses of key issues, variables, and options. The real-life examples show you effective conflict management at work, and provide direct application to your own tricky leadership situations. You'll learn how to deal with difficult people, how to have difficult conversations, and how to successfully manage change in the face of departmental resistance. Written by an experienced academic leader, consultant, and writer, this practical guide provides the leadership training academics wish they already had. Successful conflict management is essential not just to departments, but to the entire institution. Senior leaders, faculty, and students all rely on you to smooth the change process and keep the department running smoothly. This book gives you a foundation in the critical skills for managing conflict when leading change and managing problem performance, and the insight to apply them appropriately. Communicate more effectively with students, parents, and faculty Navigate difficult conversations with tenured faculty more successfully Lead change more effectively Mentor and manage problem performance more effectively Keep faculty performing well and focused on the right priorities Most academic leaders come into their position reluctantly, with little or no preparation for the role, receive very little training or coaching, and are thus not equipped to manage conflict when it arises. Communication Strategies for Managing Conflict is a lively, readable, and practical guide that will prove useful in the most difficult and common departmental situations.

Module 3 Managing Conflict and Workplace Relationships

Author: James O'Rourke
Publisher: Cengage Learning
ISBN: 0324584199
Format: PDF, ePub
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Creative conflict, along with harmony and synchronicity in the workplace, are issues that are commonly avoided, simply because they're misunderstood, or because no one knew what to say. MANAGING CONFLICT AND WORKPLACE RELATIONSHIPS, Second Edition, uses an approach that involves far more than dispute resolution or figuring out how limited resources can be distributed equitably among people who think they all deserve more. This module shows readers how to manage their own emotions, as well as those of others. MANAGING CONFLICT AND WORKPLACE RELATIONSHIPS, Second Edition, helps readers understand conflict and clearly illustrates how to deal with it. This book can be bundled or customized with any of the O'Rourke Modules or with any of our best-selling Business Communication books. Cases and solutions will be posted online. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Conflict and Communication

Author: Fred E. Jandt
Publisher: SAGE Publications
ISBN: 1506308295
Format: PDF, Mobi
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Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.

Managing Conflict and Negotiation

Author: B D Singh
Publisher: Excel Books India
ISBN: 9788174466426
Format: PDF
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Conflict is something inevitable. It is an integral part of our lives. Normally we work in groups and while working, we relate with our superiors, peers and juniors. While relating, more often than not, conflicting situations arise which take toll on our precious time and energy. Therefore, understanding and management of conflict become very important. This book deals with different conceptual aspects of conflict and its effective management. The most popular and effective style of resolving conflict is through dialogue, which is popularly known as negotiation. Through negotiation people deal with differences, which they do, consciously or unconsciously, throughout their lives. The part of the book dealing with negotiation takes care of the details about different aspects of negotiation – strategies, preparation, processes and multicultural and ethical dimensions related to it. The book contains live cases, which will provide useful insight on the theoretical and conceptual aspects to the students. The book will go a long way in meeting with the requirements of the management students by providing consolidated material on the subject.

Transforming Conflict

Author: Donald G. Ellis
Publisher: Rowman & Littlefield
ISBN: 9780742539945
Format: PDF
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This student-oriented book introduces and explains the dynamics of conflict and resolution—particularly in ethnic, ethnopolitical, and intercultural or intergroup conflicts. Providing a basic overview of the elements of group conflict, ethnicity, identity, and diasporas, the book also explores the role of the mass media and key ways of using communication principles to understand and resolve conflict. It focuses on how to resolve problems by changing relationships and building new patterns of communication, not just managing or settling problems through acceptable political agreements. Transforming Conflict is a valuable text or supplement for courses in conflict resolution as well as international, group, or intercultural communication.