Managing in the Gray

Author: Joseph L. Badaracco Jr.
Publisher: Harvard Business Review Press
ISBN: 1633691756
Format: PDF, Kindle
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How to Resolve the Really Hard Problems Every manager makes tough calls—it comes with the job. And the hardest decisions are the “gray areas”—situations where you and your team have worked hard to find an answer, you’ve done the best analysis you can, and you still don’t know what to do. But you have to make a decision. You have to choose, commit, act, and live with the consequences and persuade others to follow your lead. Gray areas test your skills as a manager, your judgment, and even your humanity. How do you get these decisions right? In Managing in the Gray, Joseph Badaracco offers a powerful, practical, and even radical way to resolve these problems. Picking up where conventional tools of analysis leave off, this book provides tools for judgment in the form of five revealing questions. Asking yourself these five questions provides a simple yet profound way to broaden your thinking, sharpen your judgment, and develop a fresh perspective. What makes these questions so valuable is that they have truly stood the test of time—they’ve guided countless men and women, across many centuries and cultures, to resolve the hardest questions of work, responsibility, and life. You can use the five-question framework on your own or with others on your team to help you cut through complexities, understand critical trade-offs, and develop workable solutions for even the grayest issues.

Managing in the Gray

Author: Joseph L. Badaracco Jr
Publisher: Harvard Business School Press
ISBN: 9781633691742
Format: PDF, Docs
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It’s a manager’s job to make the tough calls, but the hardest part of being a manager is resolving those "gray areas”--situations where analysis of the numbers, facts, and data fails to provide a clear answer. These gray areas test not only a manager’s skills, but their humanity. You have to choose, commit, and act, and to live with the consequences. Harder still, you have to be able to explain yourself and your decisions to others. How do you get it right,both as a manager and as a human being? Bestselling author Joseph Badaracco presents a five-question framework that helps people balance the analytical side of being a manager with the human side and find an answer when analysis falls short: (1) What are the net, net consequences? (2) What are my core obligations? (3) What will work in the world as it is? (4) What do we really stand for? and (5) What is my best judgment and best self? Managing in the Gray reflects and distills the timeless wisdom of many of the most powerful, penetrating, and noble minds throughout history--philosophers ranging from Aristotle to Nietzsche, religious leaders like Confucius and Jesus, political thinkers like Thomas Jefferson, even poets and artists--and is a powerful guide to managers for resolving their toughest problems at work, the ones that keep them up at night.

Defining Moments

Author: Joseph L. Badaracco Jr.
Publisher: Harvard Business Review Press
ISBN: 163369240X
Format: PDF, Kindle
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When Business and Personal Values Collide “Defining moments” occur when managers face business decisions that trigger conflicts with their personal values. These moments test a person’s commitment to those values and ultimately shape their character. But these are also the decisions that can make or break a career. Is there a thoughtful, yet pragmatic, way to make the right choice? Bestselling author Joseph Badaracco shows how to approach these dilemmas using three case examples that, when taken together, represent the escalating responsibilities and personal tests managers face as they advance in their careers. The first story presents a young manager whose choice will affect him only as an individual; the second, a department head whose decision will influence his organization; the third, a corporate executive whose actions will have much larger, societal ramifications. To guide the decision-making process, the book draws on the insights of four philosophers—Aristotle, Machiavelli, Nietzsche, and James—who offer distinctly practical, rather than theoretical, advice. Defining Moments is the ultimate manager’s guide for resolving issues of conflicting responsibility in practical ways.

Leading Quietly

Author: Joseph Badaracco
Publisher: Harvard Business Press
ISBN: 9781578514878
Format: PDF, Docs
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Most of us think of leaders as courageous risk takers, orchestrators of major events-in a word, heroes. Yet while such figures are inspiring and admirable, Harvard Business School Professor Joseph Badaracco argues that their larger-than-life accomplishments are simply not what makes the world work. What does, he says, is the sum of millions of small yet consequential decisions that men and women working far from the limelight make every day: how a line worker for a pharmaceutical company responds when he discovers a defect in a product's safety seal; how a manager deals with a valued employee suspected of stealing; how a trader handles a transaction error that will cost a client money. Badaracco calls them "quiet leaders"-people who choose responsible, behind-the-scenes action over public heroism to resolve tough leadership challenges. These individuals don't fit the stereotype of the bold and gutsy leader, and they don't want to. What they want is to do the "right thing" for their organizations, their coworkers, and themselves-but inconspicuously and without casualties. They do so by being baldly realistic about the complexities of their own motives and those of the dilemmas they face. In today's fast and fluid business world, nothing is as it seems. And they know it. Drawing from a four-year study of quiet leadership, Badaracco presents eight practical and counterintuitive guidelines for confronting situations in which right and wrong seem like moving targets. Grounding each strategy in an engaging story, he shows how these "non-heroes" succeed by managing their political capital, buying themselves time, bending the rules, and more. From leaders in the executive suite to aspiring leaders in the office cubicle,Leading Quietlycompellingly shows how patient, everyday efforts can add up to a better company and even a better world. Joseph L. Badaracco Jr.is a Professor at Harvard Business School, the Chair of the M.B.A. Elective Curriculum, and the author ofDefining Moments: When Managers Must Choose between Right and Right(ISBN 0875848036, HBS Press, 1997).

Trust A Very Short Introduction

Author: Katherine Hawley
Publisher: OUP Oxford
ISBN: 0191642371
Format: PDF, Docs
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Trust is indispensable, yet it can be dangerous. Without trusting others, we cannot function in society, or even stay alive for very long, but being overly-trustful can be a bad strategy too. Trust is pragmatic, but it also has a moral dimension: trustworthiness is a virtue, and well-placed trust benefits us all. In this Very Short Introduction, Katherine Hawley explores the key ideas about trust and distrust. Considerings questions such as 'Why do we value trust?' and Why do we want to be trusted rather than distrusted?', Hawley raises issues about the importance of trust in both the personal and public spheres, including family and relationships as well as politics and society. ABOUT THE SERIES: The Very Short Introductions series from Oxford University Press contains hundreds of titles in almost every subject area. These pocket-sized books are the perfect way to get ahead in a new subject quickly. Our expert authors combine facts, analysis, perspective, new ideas, and enthusiasm to make interesting and challenging topics highly readable.

Stop Spending Start Managing

Author: Tanya Menon
Publisher: Harvard Business Review Press
ISBN: 1625270550
Format: PDF, Kindle
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Stop Wasting Precious Time and Money You have a complex problem at work, and you know the standard solutions: hire a consultant, enlist a superstar employee, have more meetings about it. In short, spend money and hours to dig your way out. But you’ve been down this road before—the so-called solution consumes your time, dollars, and resources, and yet the problem still reappears. There is a way out of this cycle. Organizational researchers Tanya Menon and Leigh Thompson, experts in collaboration and creativity, identify five spending traps that lead to this wasteful “action without traction”: The Expertise Trap: recycling old solutions on current problems The Winner’s Trap: investing additional resources into failing projects The Agreement Trap: avoiding conflict to feel like a team player The Communication Trap: communicating too frequently over too many channels The Macromanagement Trap: assuming your employees don’t need your direction Menon and Thompson combine their own research with other findings in psychology to provide strategies to break these unproductive habits and refine your skills as a manager. From shaping problems in new ways and learning from failure through experimentation, to stimulating productive conflict and structuring coordinated conversations, you can escape these traps and discover the value hidden in your organization—without spending a dime.

Ethics Training in Action

Author: Leslie E. Sekerka
Publisher: IAP
ISBN: 1623964652
Format: PDF, ePub, Mobi
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Making sure that performance in business enterprise is achieved ethically is no small task. Leaders, managers, and employees at every level of the organization need to utilize systems and processes that support ethical strength, establishing a workplace where responsibility, accountability, and doing the right thing are genuinely valued and practiced. Management can help support ethical performance in workers’ daily task actions by underscoring the importance of rules and regulations, while also moving to ensure that employees understand and care about doing what’s right. Given that most firms only emphasize compliance in ethics training, there is vast room for additional development. Training people to be less bad is not good enough. With the infusion of mandatory requirements for ethics training programs in some firms and selfimposed initiatives in others, we see a range of deliverables. To advance ethics in practice, a closer look at ethics training in the workplace is warranted. This volume attempts to better understand ethics in organizational settings by taking a focused look at the science of ethics training and best practices, areas for concern, specific techniques, application outcomes, how to cultivate an ethical work environment, and considering where opportunities for additional inquiry reside. Managers and practitioners reading this book will garner specific trends and useful techniques that can inform, guide, and improve their efforts to build ethical awareness and effective ethical decisionmaking within their organizations. Academic scholars will find this book useful, providing insight as to where additional research and empirical work is needed.

Re Making Communication at Work

Author: J. Sostrin
Publisher: Springer
ISBN: 113733276X
Format: PDF, ePub, Mobi
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Almost 400 years ago philosophers John Locke and David Hume implicitly defined communication as a tool for the transmission of pure ideas, stating that the ideas themselves are what matter, not the way in which they are expressed and exchanged. Now known as the transmission model, this form of communication is still the foundation for academic courses in communication theory and practice, and is embedded in most business literature and education that address subjects related to workplace communication, organization behavior and culture, leadership, and conflict resolution. But what if this accepted model of communication was incomplete? Re-Making Communication at Work argues that the transmission model of communication needs to be replaced by a new approach to communication. Sostrin challenges the status quo by exposing the most common myths that inaccurately define successful communication at work. These misperceptions are replaced by a set of core principles that deliver a clear mandate for re-making communication at work. Sostrin not only provides the theoretical foundation for this new approach, but he uses a straightforward model and exercises that demonstrate how managers, students, and consultants can powerfully improve relationships, decision-making, and collaboration with a few lines and circles.

The Art of Presentation

Author: Jim Stovall
Publisher: Sound Wisdom
ISBN: 0768411408
Format: PDF, Mobi
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In The Art of Presentation, the second book of the new Jim Stovall and Dr. Ray Hull “Your Ultimate Guide” series for personal development and business success, the authors use their decades of combined experience, research, and natural abilities to powerfully illustrate the specifics of effective public speaking. Read this book to learn more about: Public speaking as a performance art World-changing speakers of the past Contemporary, influential public speakers Preparing a presentation The art of using a microphone Speaking tips and techniques Elements of a speech The art of stage presence Business speaking Concluding the speech to make an impact Stovall’s revealing stories mixed with Dr. Ray Hull’s straightforward, factual approach combine to make this a must-read for businesspeople, salespeople, entrepreneurs, teachers, pastors, academics, and anyone wanting to improve their public speaking abilities.