Mediation

Author: Kathy Domenici
Publisher: Waveland Press
ISBN: 1478608560
Format: PDF, ePub, Mobi
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Mediation continues to grow as an alternative process for conflict management. Many organizations now allocate resources to full-fledged mediation programs. The Second Edition of Mediation: Empowerment in Conflict Management is the perfect tool for individuals interested in obtaining the skills necessary to become certified mediators. The texts brevity, clarity, and directness make it appropriate for use in college classes and community training programs. It can be adapted to any number of training approaches. This concise volume is guided by a clear set of theoretical principles that provide an ideal for mediation in our society. Power issues are emphasized as a focal point in identifying and understanding the process. Mediation is explored as a dispute resolution option that allows conflict to be an opportunity. Special emphasis is given to the use of effective communication in mediation.

The SAGE Handbook of Conflict Communication

Author: John G. Oetzel
Publisher: SAGE Publications
ISBN: 1483315428
Format: PDF, Kindle
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This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.

Changing the Conversation

Author: Dana Caspersen
Publisher: Penguin
ISBN: 069841067X
Format: PDF, ePub, Docs
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The seventeen key principles for transforming conflict—in a beautiful package from the creator of The 48 Laws of Power From Joost Elffers, the packaging genius behind the huge New York Times bestsellers The 48 Laws of Power, The 33 Strategies of War, and The Art of Seduction, comes this invaluable manual that teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts. Sure to claim its place next to Getting to Yes, this guide will be a go-to resource for resolving conflicts.

The Promise of Mediation

Author: Robert A. Baruch Bush
Publisher: Jossey-Bass
ISBN:
Format: PDF, Docs
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Bring a fresh approach to the bargaining table Tap the transformative potential of mediation and discover the full promise of the mediation process. In this insightful work, the authors present an alternative theoretical framework that affords a deeper understanding of conflict and mediation -- one based on respect for personal strength and compassion for others. Drawing on their own experience and a wide body of research, they offer mediation practitioners, administrators, policy makers, and researchers a new and useful perspective on how mediation is currently practiced, how it could be structured to accomplish more, and how to refine the process for future application.

Practicing Narrative Mediation

Author: John Winslade
Publisher: John Wiley & Sons
ISBN: 078799474X
Format: PDF
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PRACTICING NARRATIVE MEDIATION WHEN IT WAS published in 2000, John Winslade and Gerald Monk's groundbreaking book Narrative Mediation quickly became the classic work on the theory of narrative technique in mediation. Practicing Narrative Mediation is the next-step resource that explores the explosive development of narrative practice that has taken place in the past ten years. Practicing Narrative Mediation provides mediation practitioners with practical narrative approaches that can be applied to a wide variety of conflict resolution situations. Written by John Winslade and Gerald Monk—leaders in the narrative therapy movement—the book contains suggestions and illustrative examples for applying the proven narrative technique when working with restorative conferencing and mediation in organizations, schools, health care, divorce cases, employer and employee problems, and civil and international conflicts. Practicing Narrative Mediation also explores the most recent research available on discursive positioning and exposes the influence of the moment-to-moment factors that are playing out in conflict situations. The authors include new concepts derived from narrative family work such as "absent but implicit," "double listening," and "outsider-witness practices." Practicing Narrative Mediation will help both family and community mediators hone their skills to make sense from and generate meaning within the conflicts they encounter.

Renegotiating Family Relationships

Author: Robert E. Emery
Publisher: Guilford Press
ISBN: 1609189817
Format: PDF, ePub, Mobi
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Long recognized as the authoritative guide for clinicians working with divorcing families, this book presents crucial concepts, strategies, and intervention techniques. Robert E. Emery describes how to help parents navigate the emotional and legal hurdles of this painful family transition while protecting their children's well-being. The book is grounded in cutting-edge research on family relationships, parenting, and children's adjustment, including Emery's groundbreaking longitudinal study of the impact of divorce mediation versus litigation. It provides a detailed treatment manual for mediating custody and other disputes, developing collaborative parenting plans, and fostering positive postdivorce family relationships. New to This Edition *Reflects the latest psychological research, as well as divorce and custody law. *Chapters on understanding and addressing divorcing partners' anger and grief. *Treatment manual chapters have been extensively revised. *Incorporates the author's 12-year follow-up study.

Inclusive Educational Administration

Author: Mary Konya Weishaar
Publisher: Waveland Press
ISBN: 1478610557
Format: PDF, Kindle
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Regular and special education administrators regularly encounter problems when attempting to work together to create and maintain successful special education programs. This updated and improved second edition seeks to overcome this obstacle by training readers in shared problem solving. Each chapter focuses on a specific issueincluding school reform, fiscal and human-resource matters, school governance, identification and placement, conflict resolution, program evaluation, transportation, and disciplinefollowed by real-life case studies and questions designed to encourage inclusive thinking and discussion within a cohort. These real-life case studies are an ideal way to hone problem-solving skills in the safety of the classroom and prepare for real-world situations. The second edition integrates new legislation, such as IDEA 2004 and No Child Left Behind, and discusses contemporary developments including Response to Intervention (RtI). Enhanced graphics and semantic maps effectively highlight key terms and concepts. The authors have added a new section featuring concept maps and key vocabulary terms for each case study. Instructors will appreciate this invaluable tool to facilitate discussion and promote critical thinking about the elements presented in each chapter.

Conflict 101

Author: Susan H. SHEAROUSE
Publisher: AMACOM
ISBN: 0814417124
Format: PDF, ePub, Mobi
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When conflict brews at the office, it’s a manager’s job to cool things down. We all know conflict is unavoidable...especially in the workplace. Whether it’s a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, it’s a manager’s role to navigate relationships, and build compromises and collaborations. Conflict 101 gives readers the tools they need to ensure not only that employees get back on track, but that disagreements breed positive results. Readers will learn how to: • Build trust • Harness negative emotions • Encourage apologies and forgiveness • Use a solution-seeking approach • Say what needs to be said Incorporating anecdotes taken from the author’s twenty years of experience as a conflict resolution professional, the book helps readers more deeply understand how conflict is created, how to respond to it, and how to manage it more effectively.

AAA Handbook on Mediation Second Edition

Author: American Arbitration Association
Publisher: Juris Publishing, Inc.
ISBN: 1933833505
Format: PDF, ePub, Docs
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Assembled from Dispute Resolution Journal - the flagship publication of the American Arbitration Association - the chapters in the Handbook have all, where necessary, been revised and updated prior to publication. The book is succinct, comprehensive and a practical introduction to the use of arbitration and ADR, written by leading practitioners and scholars. The Handbook begins with a thorough introduction into the practice of mediation and offers advice and strategies in preparing for and conducting successful mediations. It explores the use of mediator evaluations, (i.e. opinions as to the likely outcome or value of legal claims), reframing (i.e. restating or rephrasing statements of conflict), risk analysis, the underlying psychology and bridging of cultural gaps, among many other areas included to assist mediators in achieving the best results. Attorneys are provided with guidance on establishing a mediation practice, preparing clients for mediation, negotiation tactics, and how to answer a client’s questions regarding the process of mediation. It discusses confidentiality and ethics in mediation and also addresses the use of mediation in specific types of disputes, such as business to business matters, construction, medical malpractice, governmental agencies including environmental agencies, and in the workplace. Lastly, it touches on various mediation issues as they arise in the legal system. The chapters were selected from an extensive body of writings and, in the main, represent world-class assessments of arbitration and ADR practice. All the major facets of the field are addressed and provide the reader with comprehensive and accurate information, lucid evaluations, and an indication of future developments. They not only acquaint, but also ground the reader in the field.

Managing Conflict

Author: David Liddle
Publisher: Kogan Page Publishers
ISBN: 0749480890
Format: PDF, ePub
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Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution skills. It also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace.