Municipal Benchmarks Assessing Local Perfomance and Establishing Community Standards

Author: David Ammons
Publisher: Routledge
ISBN: 131746432X
Format: PDF, Kindle
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Completely updated with new listings and statistics throughout, this comprehensive resource goes beyond the current literature on local government performance measurement and provides benchmarks on more than 40 key topics against which performance can be assessed in all areas of operation. "Ammons has assembled a remarkable volume of benchmark data for a comprehensive range of municipal government services. Municipal Benchmarks will be of considerable help for municipalities in laying the groundwork for an accountable government." - Harry Hatry, The Urban Institute "I am delighted to see that ideas for advancing our industry are alive and thriving. Ammons's collection does an incredible service to every municipal manager in the country, and perhaps the world. These benchmarks clearly set standardized ways of looking at measuring the performance of municipal service delivery." - Ted Gaebler, City Manager, Rancho Cordoba, CA (co-author of Reinventing Government)

Tools for Decision Making

Author: David N. Ammons
Publisher: SAGE
ISBN: 1483304590
Format: PDF, ePub, Mobi
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Known for encouraging step-by-step problem solving and for connecting techniques to real-world scenarios, David Ammons’ Tools for Decision Making covers a wide range of local government practices—from the foundational to the advanced. Brief and readable, each chapter opens with a problem in a hypothetical city and then introduces a tool to address it. Thoroughly updated with new local government examples, the second edition also incorporates chapters devoted to such additional techniques as sampling analysis, sensitivity analysis, financial condition analysis, and forecasting via trend analysis. Numerous tables, figures, exhibits, equations, and worksheets walk readers through the application of tools, and boxed features throughout each chapter present other uses for techniques, helpful online resources, and common errors. A handy guide for students and an invaluable resource and reference for practitioners. Students can visit college.cqpress.com/TDM for more opportunities to put these tools to use. Instructors can register for access to the solutions.

Encyclopedia of Public Administration and Public Policy K Z

Author: Jack Rabin
Publisher: CRC Press
ISBN: 9780824742997
Format: PDF, ePub, Docs
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From the Nuremberg trials to the Civil Service Reform Act of 1978 to recent budget reconciliation bills, the Encyclopedia of Public Administration and Public Policy provides detailed coverage of watershed policies and decisions from such fields as privatization, biomedical ethics, education, and diversity. This second edition features a wide range of new topics, including military administration, government procurement, social theory, and justice administration in developed democracies. It also addresses current issues such as the creation of the Department of Homeland Security and covers public administration in the Middle East, Africa, Southeast Asia, the Pacific, and Latin America.

City Planning for the Public Manager

Author: Nicolas A. Valcik
Publisher: Routledge
ISBN: 135158975X
Format: PDF, ePub, Docs
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Why should public administrators care about city planning? Is city planning not a field ruled by architects and public works personnel? Much of city planning in fact requires expertise in areas other than buildings and infrastructure, and with city planning expertise, urban administrators are empowered to make more informed decisions on matters that involve budgeting, economic development, tax revenues, public relations, and ordinances and policies that will benefit the community. City Planning for the Public Manager is designed to fill a gap in the urban administration literature, offering students and practitioners hands-on, practical advice from experts with diverse city administration experience, and demonstrating where theory and practice intersect. ? Divided into three sections, the book provides an overview of the life cycle of a municipality and its services, explores city planning applications for planners on a strict budget, and walks the reader through a real-life planning research project, demonstrating how it was formulated, implemented, and analyzed to produce usable results. Topics explored include justifications for specific city services, internal and external benchmarking used for city planning, common technical tools (e.g., GIS), legal aspects of planning and zoning, environmental concerns, transportation, residential planning, business district planning, and infrastructure. City Planning for the Public Manager is required reading for students of urban administration and practicing city administrators interested in improving their careers and their communities.

Handbook of Human Resource Management in Government

Author: Stephen E. Condrey
Publisher: John Wiley & Sons
ISBN: 9780470616093
Format: PDF, ePub, Mobi
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The practice of public human resource management has evolved significantly in recent years due toincreased outsourcing, privatization, and the diminution of public employee rights. This thoroughly revised and updated edition of the classic reference Handbook of Human Resource Management in Government offers authoritative, state-of-the-art information for public administrators and human resource professionals. The third edition features contributions from noted experts in the field, including Donald E. Klingner, Mary E. Guy, Jonathan P. West, Jeffrey L. Brudney, Montgomery Van Wart, J. J. Steven Ott, Norma M. Riccucci, and many more. Praise for the Handbook of Human Resource Management in Government "This third edition of the Handbook of Human Resource Management in Government is an essential resource for scholars, practitioners, and general readers in need of concise summaries of up-to-date, cutting-edge, public personnel administration research. No other handbook on the market more concisely, more comprehensively, more clearly synthesizes this vast, rapidly changing field that remains so vital to effective government performance." —Richard Stillman, editor-in-chief, Public Administration Review "The Handbook of Human Resource Management in Government comprehensively and seamlessly blends theory and practice. The result is a clear road map that can finally make HR a key player in helping thegovernment meet the unprecedented challenges facing our nation, our states, and our communities." —Bob Lavigna, vice president, Research, Partnership for Public Service, Washington, DC "With each successive edition, Condrey's Handbook of Human Resource Management in Governmentbecomes a more essential tool for graduate students who wish to improve their understanding of this field. Condrey's own expertise has enabled him to take contributions from leading experts in the field and shape them into a reader that is comprehensive, engaging, and authoritative." —Donald E. Klingner, University of Colorado Distinguished Professor, School of Public Affairs, University of Colorado at Colorado Springs; former president, American Society for Public Administration; and fellow, National Academy of Public Administration "For anyone concerned with HRM in government, this updated and expanded volume is 'must reading.'"—Meredith Newman, president, American Society for Public Administration

Managing and Measuring Performance in Public and Nonprofit Organizations

Author: Theodore H. Poister
Publisher: John Wiley & Sons
ISBN: 1118958551
Format: PDF, Docs
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New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.

Improving Public Sector Productivity

Author: Ellen D. Rosen
Publisher: SAGE
ISBN: 9780803945739
Format: PDF
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This volume shows how public agencies can be made more efficient and humane, providing practical guidance to enhance both service quality and client satisfaction at local, state and national levels. Examples focus on the issues of quality management, improving service delivery, job reorganization and worker empowerment.

Leading Performance Management in Local Government

Author: David N. Ammons
Publisher: International City County Management Assn
ISBN: 9780873261784
Format: PDF, Docs
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If you are not content to merely declare performance goals in mission statements or to rest your hopes on performance measurement to bring about change, find out how to lead an active strategy to push your organization toward improved performance.

Public Finance Administration

Author: B. J. Reed
Publisher: SAGE Publications
ISBN: 1452215375
Format: PDF, Kindle
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This book is unique in its exclusive and comprehensive focus on the management of public funds. The book emphasizes defining terms, framing concepts, and examines common controversies in the field. The authors begin with a broad introduction to public finance administration. They then cover topics such as: revenue and expenditure; managing cash flow; capital budgets; and the financial components of human resource management. With its unique focus on the management of public funds, the book fills a need for courses in public finance administration by providing a public administration-based approach.