Professional Civility

Author: Janie M. Harden Fritz
Publisher: Peter Lang Pub Incorporated
ISBN: 9781433119859
Format: PDF, Mobi
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The crisis of incivility plaguing today's workplace calls for an approach to communication that restores respect and integrity to interpesonal encounters in organisational life.

Problematic Relationships in the Workplace

Author: Janie M. Harden Fritz
Publisher: Peter Lang Incorporated, International Academic Publishers
ISBN: 9781433117992
Format: PDF, Docs
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This volume explores troublesome behaviors and patterns that shape relationships, presents insights gained from in-depth work on contexts and frameworks (e.g., telework, bureaucracies, cultural dimensions, and tokenism from a feminist perspective), and addresses the potential to restore these relationships to greater wellbeing (resilience, positive communication, civility, and forgiveness).

Thomas Aquinas on Persuasion

Author: Jeffrey J. Maciejewski
Publisher: Lexington Books
ISBN: 0739171291
Format: PDF, Kindle
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This analysis of the human need to persuade offers a new, creative, application of Aristotelian essentialism to human discourse. Using Thomas Aquinas’s adaptation of essentialism as a starting point, Jeffrey J. Maciejewski argues that persuasion is natural to human beings and that it possesses dispositional properties that bring about stages of human action that ultimately harmonize the operations of the mind in addition to harmonizing human relationships. Aquinas’s philosophy of human nature is reviewed and re-examined in order to discover why it is that humans need to persuade themselves and each other. The book should be of considerable interest to scholars of human nature, Thomist philosophy, and those interested in the history of rhetoric and rhetorical theory.

Excellence

Author: Andreas J. Köstenberger
Publisher: Crossway
ISBN: 1433530511
Format: PDF, Mobi
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We are called to excellence in all aspects of our lives and activities, and not least in our character. Andreas Köstenberger summons all Christians, and especially aspiring pastors, scholars, and teachers, to a life of virtue lived out in excellence. Köstenberger moves through Christian virtues chapter by chapter, outlining the Bible’s teaching and showing how Christ-dependent excellence in each area will have a profound impact on one’s ministry and scholarship. Virtues covered include grace, courage, integrity, creativity, eloquence, humility, diligence, and service. This unique book is an important character check for all Christians engaged in teaching and ministry, and especially for those in training. Köstenberger’s thoughtful volume will be a valuable touchstone for readers, for one’s character is a critical matter in both scholarship and ministry.

The Prepared Mind of a Leader

Author: Bill Welter
Publisher: John Wiley & Sons
ISBN: 9780787981945
Format: PDF, ePub
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Thinking to stay ahead of change In a complex business climate, people need to make informed decisions and learn how to think flexibly. A leader's most important asset is the ability to sense changes in the environment and adapt to them quickly. The Prepared Mind of a Leader presents an original and effective way to think more flexibly about innovation, strategy, change, and problem solving. It helps leaders anticipate challenges and prepare for both the intended and unintended consequences of change by laying out a program for developing, maintaining, and mobilizing eight key skills: Observing, Challenging, Reflecting, Reasoning, Imagining, Deciding, Learning, and Teaching. These skills provide a framework that the thoughtful leader or manager can use to approach issues of strategy, innovation, and more. Chapters feature interactive tools that will help readers develop each of the key skills. Bill Welter (Bartlett, IL) is President of Adaptive Strategies, a consulting firm focused on helping clients in a wide range of industries to deal with change. Jean Egmon (Wilmette, IL) is Director of the Complexity in Action Network and on the faculty at the Kellogg School of Management at Northwestern University.

The International Encyclopedia of Organizational Communication 4 Volume Set

Author: Craig Scott
Publisher: John Wiley & Sons
ISBN: 1118955609
Format: PDF, Docs
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The International Encyclopedia of Organizational Communication offers a comprehensive collection of entries contributed by international experts on the origin, evolution, and current state of knowledge of all facets of contemporary organizational communication. Represents the definitive international reference resource on a topic of increasing relevance, in a new series of sub-disciplinary international encyclopedias Examines organization communication across a range of contexts, including NGOs, global corporations, community cooperatives, profit and non-profit organizations, formal and informal collectives, virtual work, and more Features topics ranging from leader-follower communication, negotiation and bargaining and organizational culture to the appropriation of communication technologies, emergence of inter-organizational networks, and hidden forms of work and organization Offers an unprecedented level of authority and diverse perspectives, with contributions from leading international experts in their associated fields Part of The Wiley Blackwell-ICA International Encyclopedias of Communication series, published in conjunction with the International Communication Association

Understanding Everyday Incivility

Author: Shelley D. Lane
Publisher: Rowman & Littlefield
ISBN: 1442261862
Format: PDF, ePub, Mobi
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Understanding Everyday Incivility delves into the day-to-day annoying behaviors that color our interactions with other people, such as the use of crude language in public, family members who claim that they’re “just teasing” and we’re “too sensitive,” coworkers who constantly interrupt us, and inflammatory remarks posted on social media sites. Shelley D. Lane explores what is considered uncivil behavior, why we label some acts as crude or selfish while others are deemed polite and proper, and how these labels often change from one context to the next. She highlights the power dynamics at play in our interactions and explains how “rude” behavior can sometimes be beneficial—and “polite” behavior can be detrimental. Rather than a simplistic manual of manners, Lane provides the tools to understand everyday incivility and strategies for responding effectively and appropriately.

Understanding Everyday Incivility

Author: Shelley D. Lane
Publisher: Rowman & Littlefield
ISBN: 1442261862
Format: PDF, Mobi
Download Now
Understanding Everyday Incivility delves into the day-to-day annoying behaviors that color our interactions with other people, such as the use of crude language in public, family members who claim that they’re “just teasing” and we’re “too sensitive,” coworkers who constantly interrupt us, and inflammatory remarks posted on social media sites. Shelley D. Lane explores what is considered uncivil behavior, why we label some acts as crude or selfish while others are deemed polite and proper, and how these labels often change from one context to the next. She highlights the power dynamics at play in our interactions and explains how “rude” behavior can sometimes be beneficial—and “polite” behavior can be detrimental. Rather than a simplistic manual of manners, Lane provides the tools to understand everyday incivility and strategies for responding effectively and appropriately.

An Essential Guide to Interpersonal Communication

Author: Quentin J. Schultze
Publisher: Baker Academic
ISBN: 1441248722
Format: PDF, ePub
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Virtually every human endeavor involves interpersonal communication. Leading Christian scholar and media commentator Quentin Schultze and respected professor of communication Diane Badzinski offer a solid Christian perspective on the topic, helping readers communicate with faith, skill, and virtue in their interpersonal relationships. Designed as a companion to Schultze's successful An Essential Guide to Public Speaking, this inviting book provides biblical wisdom on critical areas of interpersonal communication: gratitude, listening, self-assessment, forgiveness, trust, encouragement, peace, and fidelity. Given the rapid rise and widespread use of social media, the book also integrates intriguing insights from the latest research on the influence of social media on interpersonal relationships. It includes engaging stories and numerous sidebars featuring practical lists, definitions, illustrations, and biblical insights.