Responsive Leadership in Social Services

Author: Stephen de Groot
Publisher: SAGE Publications
ISBN: 1483325059
Format: PDF, ePub, Docs
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Written for new and experienced social services managers and supervisors alike, Responsive Leadership in Social Services by Stephen de Groot provides the practical tools, strategies, and insights to inspire, motivate, and engage employees and staff. Along with over 100 strategies and two simple tools—the Key Performance Motivators Scale (KPMS) and the Preferred Leadership Profile (PLP)—a wealth of practice wisdom, scholarship, and evidence-based research is presented to demonstrate the role of effective leadership and how it achieves positive client outcomes.

The Impossible Will Take a Little While

Author: Paul Loeb
Publisher: Basic Books
ISBN: 0465038581
Format: PDF, ePub, Docs
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In The Impossible Will Take a Little While, a phrase borrowed from Billie Holliday, the editor of Soul of a Citizen brings together fifty stories and essays that range across nations, eras, wars, and political movements. Danusha Goska, an Indiana activist with a paralyzing physical disability, writes about overcoming political immobilization, drawing on her history with the Peace Corps and Mother Teresa. Vaclav Havel, the former president of the Czech Republic, finds value in seemingly doomed or futile actions taken by oppressed peoples. Rosemarie Freeney Harding recalls the music that sustained the civil rights movement, and Paxus Calta-Star recounts the powerful vignette of an 18-year-old who launched the overthrow of Bulgaria's dictatorship. Many of the essays are new, others classic works that continue to inspire. Together, these writers explore a path of heartfelt community involvement that leads beyond despair to compassion and hope. The voices collected in The Impossible Will Take a Little While will help keep us all working for a better world despite the obstacles.

Culturally Responsive Teaching and The Brain

Author: Zaretta Hammond
Publisher: Corwin Press
ISBN: 1483308022
Format: PDF
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A bold, brain-based teaching approach to culturally responsive instruction To close the achievement gap, diverse classrooms need a proven framework for optimizing student engagement. Culturally responsive instruction has shown promise, but many teachers have struggled with its implementation—until now. In this book, Zaretta Hammond draws on cutting-edge neuroscience research to offer an innovative approach for designing and implementing brain-compatible culturally responsive instruction. The book includes: Information on how one’s culture programs the brain to process data and affects learning relationships Ten “key moves” to build students’ learner operating systems and prepare them to become independent learners Prompts for action and valuable self-reflection

The 5 Dimensions of Engaged Teaching

Author: Laura Weaver
Publisher: Solution Tree Press
ISBN: 1936764504
Format: PDF, ePub
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Engaged teaching recognizes that educators need to offer more than lesson plans and assessments for students to thrive in the 21st century. Equip your students to be resilient individuals, able to communicate effectively and work with diverse people. The authors contend that students must develop their emotional and social skills as thoroughly as their academic skills, and that teachers must cultivate this growth.

Effective Supervision in Social Work

Author: Kate Howe
Publisher: Learning Matters
ISBN: 1446281264
Format: PDF, Mobi
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It is vital that social work managers and leaders are able to deliver and manage effective supervision to their teams. Recent social work reports such as the Munro Review into Child Protection (2011) identified poor supervision as a barrier to good and effective social work practice and highlighted the need for quality supervision to become embedded within departments. This book demonstrates how both managers and their staff can engage with supervision with a view to successful outcomes. There are detailed sections on audit tasks and reflection questions to enable readers to increase awareness of their role as well as develop action plans for improvement in their practice.

High Performance Government

Author: Robert Klitgaard
Publisher: Rand Corporation
ISBN: 0833040677
Format: PDF, Docs
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In 2003, the National Commission on the Public Service, chaired by Paul Volcker, issued a report detailing problems within the federal government today and recommending changes in its organization, leadership, and operations. This book suggests practical ways to implement the recommendations and defines a research agenda for the future. Thirteen essays address the primary problem areas identified by the Volcker Commission, and the commission report itself is included.

Opting In

Author: Ed Brill
Publisher: IBM Press
ISBN: 0133258963
Format: PDF, ePub, Mobi
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Normal 0 false false false MicrosoftInternetExplorer4 Winning social business techniques for product managers, marketers, and business leaders! • How product managers at IBM are using social business to transform markets and build vibrant global communities • New best practices for promoting engagement, transparency, and agility • A deeply personal case study: handbook, roadmap, autobiography, and inspiration Does “social business” work? IBM has proven unequivocally: it does. In Opting In, IBM executive Ed Brill candidly shares best practices, challenges, and results from his social business journey, and shows how his team used it to transform existing products into thriving business lines. This deeply personal extended case study offers you a detailed roadmap for achieving and profiting from deep customer engagement. Brill shares his 15+ years of product management experience at IBM and describes how these techniques and experiences have developed a vibrant marketplace of social business customers worldwide. You’ll learn how to use social business tools to strengthen customer intimacy, extend global reach, accelerate product lifecycles, and improve organizational effectiveness. You’ll also discover how social business can help you enhance your personal brand—so you can build your career as you improve your business performance. With a Foreword by Marcia Conner, Author and Principal Analyst at SensifyWork. Using today’s social business tools and approaches, product and brand managers can bring new products and services to market faster, identify new opportunities for innovation, and anticipate changing market conditions before competitors do. In Opting In, IBM’s Ed Brill demonstrates how product managers can fully embrace social business and leverage the powerful opportunities it offers. Brill explains why social business is not a fad, not “just people wasting time on Facebook, Twitter, and YouTube,” and not just for marketers. He shows how to drive real value from crowdsourcing, interactivity, and immediacy, and from relational links across your organization’s full set of content and networks. Drawing on his extensive experience at IBM, Brill explores powerful new ways to apply social business throughout product, service, and brand management. Using actual IBM examples, he offers candid advice for optimizing products by infusing them with the three core characteristics of social business: engagement, transparency, and agility. Drive breakthrough product, service, and brand performance through: Engagement: Optimize productivity and efficiency by deeply connecting customers, employees, suppliers, partners, influencers…maybe even competitors Transparency: Demolish boundaries to information, experts, and assets—thereby improving alignment, knowledge, and confidence Agility: Use information and insight to anticipate/address evolving opportunities, make faster decisions, and become more responsive

Maximum Performance

Author: Nick Forster
Publisher: Edward Elgar Publishing
ISBN: 1845424581
Format: PDF
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This is a big book in more ways than one. . . a detailed and illuminating exploration of leadership qualities, attributes, skills and competencies. . . the mixture of theory, reflective questions, stories, tools and practical exercises demand a level of thoughtful engagement and self-reflection rarely required by books on leadership. . . the Australian content is refreshing, as is the lack of evangelistic promises of immediate transformation. . . this book is firmly grounded in supporting the learning and skill development needed for maximum performance. (Boss magazine, August p.55). The Australian Financial Review AFR Boss If we were giving a graduate-level class in leadership and people management skills (I m a UCLA Business and Management Program instructor) I would choose this book as the text. If a client asked for a great book to enhance his/her leadership skills, (we consult in organization, compensation and performance management) this would be one of first books I would suggest. It s that good! The book offers a comprehensive guide for developing leadership and people management skills. It s a powerful, broad-spectrum leadership toolkit with a wealth of information about skills and practices, and hundreds of suggestions and opinions from business and political leaders, consultants, and academics. This book is an outstanding resource for leaders and aspiring leaders. It is filled with an abundance of insights: the distinction it makes between a leader and a manager is one of the best, if not the best, we ve read. Just a few of the subjects covered are: the leadership-as-servant philosophy; leaders as coaches and mentors; communication; motivation; leading and managing teams; women as leaders; managing power, politics and conflict; leading organizational and cultural change; creating an innovative organization; leadership and people management in high-tech, networked; and virtual organizations. Throughout the book are bullet-point lists, exercises, and to-the-point conclusions. It is clearly written and superbly organized. An excellent bibliography and subject index top off this outstanding work. We highly recommend this book. Yvette Borcia and Gerry Stern, Stern s Management Review Maximum Performance is a comprehensive business tome. Although it is designed for students, busy executives who use the chapter summaries or chapter sections to focus on topics that interest them will find the book useful. Organizations with large collections on management or leadership will want to buy it. Business researchers with limited library space or who are looking for a good summary of current management topics may also find the book of value. . . The strength of Maximum Performance is its breadth. Forster touches on everything from whether leaders are born or made to Machiavellian strategies for dealing with toxic work environments. Anyone interested in ideas on leadership will likely find several sections of interest. Those sections that are particularly strong include the discussions on the different roles and organizational context of leadership, key issues in motivating employees, the team development process, and best practices in leading organizational change. Scott R. Jenkins, Business Information Alert Nick Forster s large text is for MBA students. He writes in a clean, clear style and frankly admits that leadership and people-management skills cannot adequately be learned from books. He knows however that good books can help, and also that clichés of management can be inspirational and will be used widely though they call for close analysis of substance or context. He is in this a modern-day Samuel Smiles, equipped with a variety of diagnostic tools. The Australian In my experience a major shortcoming of most how to books on leadership and management is that they purport to offer Silver Bullets magical solutions that, once revealed, will enrich and transform the reader and his or her organisation. Regrettably

Designing and Managing Programs

Author: Peter M. Kettner
Publisher: SAGE Publications
ISBN: 1483388328
Format: PDF, Mobi
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The Fifth Edition of the classic Designing and Managing Programs for human services helps readers grasp the meaning and significance of measuring performance and evaluating outcomes. Authors Peter M. Kettner, Robert M. Moroney, and Lawrence L. Martin, all leaders in the field, incorporate the principles of effectiveness-based planning as they address the steps of designing, implementing, and evaluating a human services program at the local agency level. Meaningful examples at every stage of the process—from problem analysis and needs assessment to evaluating effectiveness and calculating costs—enhance reader understanding of how concepts are implemented in the real world.

Employee Engagement

Author: Gemma Robertson-Smith
Publisher:
ISBN: 9781851844210
Format: PDF, Mobi
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Based on a systematic review of the literature on employee engagement, this report seeks to synthesise thinking and evidence.