Besser als der Zufall

Author: Clayton M. Christensen
Publisher: Plassen Verlag
ISBN: 3864705029
Format: PDF, ePub, Mobi
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Produkte werden technisch immer ausgefeilter, es gibt Dutzende verschiedene Versionen, aus denen der Kunde wählen kann. Trotzdem liegen sie wie Blei in den Regalen. Warum? Hersteller beachten nicht, welchen "Job" ein Produkt oder auch eine Dienstleistung für den Kunden erfüllen soll. Clayton M. Christensen liefert mit dem "Jobs to Be Done"-Ansatz eine umfassende Theorie, wie man die Wünsche der Kunden erkennt und in den eigenen Produkten oder Dienstleistungen umsetzt. Er zeigt die praktische Anwendung und welche Auswirkungen die Methode auf Organisationsstrukturen und Führungsentscheidungen hat. So wird Innovation von der reinen Glückssache zu einem planbaren Prozess, der Unternehmen den entscheidenden Marktvorteil bringt.

Forensic Human Factors and Ergonomics

Author: Michael S. Wogalter
Publisher: CRC Press
ISBN: 0429869150
Format: PDF
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This book has 18 case study chapters investigating various injury scenarios through the use of a Human Factors and Ergonomics (HFE) analysis. Each injury scenario derives from one or more similar lawsuits (but names, places and some of the details are fictionalized). The scenarios describe a ‘slice of life’ of people interacting with products, equipment, tasks, and environments before they are seriously hurt. The forensic analyses that follows each scenario gives a background of prior similar events and systematically examines potential causes leading up the injury event, with emphasis on the person-machine interface, human error, hazard analysis, hazard control and a model of communication-human information processing (C-HIP). Chapter authors are highly experienced expert witnesses in HFE. The methods used are general techniques that can be applied to other injury scenarios, but would be better if employed earlier in a product’s life cycle to prevent or limit injury. The last chapter offers some broad take-away points that cut across several of the case studies.

Introduction to Human Factors

Author: Nancy J. Stone
Publisher: CRC Press
ISBN: 149878383X
Format: PDF, Docs
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This is a comprehensive, but accessible text that introduces students to the fields of human factors and ergonomics. The book is intended for undergraduate students, written from the psychological science perspective along with various pedagogical components that will enhance student comprehension and learning. This book is ideal for those introductory courses that wish to introduce students to the multifaceted areas of human factors and ergonomics along with practical knowledge the students can apply in their own lives.

Handbook of Human Factors in Medical Device Design

Author: Matthew Bret Weinger
Publisher: CRC Press
ISBN: 9781420063516
Format: PDF, Mobi
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Developed to promote the design of safe, effective, and usable medical devices, Handbook of Human Factors in Medical Device Design provides a single convenient source of authoritative information to support evidence-based design and evaluation of medical device user interfaces using rigorous human factors engineering principles. It offers guidance on user-centric design supported by discussions of design issues, case studies, and examples. The book sets the foundation with coverage of fundamental topics such as aligning the interactive nature of medical devices to the expected use environments ranging from hospitals and ambulances to patients’ homes, drawing on anthropometric and biomechanical data to ensure that designs match the intended users’ bodies and physical abilities, and conducting usability tests and other evaluations to ensure that devices perform as intended. It then focuses on applied design issues, offering guidance on the design of specific types of devices and designing devices for particular use environments. Adapted in part from established design standards and conventions, the design guidance presented in this work distills professional judgment extracted from the contributing authors’ years of experience in applied analysis and design. Written in true handbook style, each chapter stands alone and includes tables, illustrations, and cross references, allowing you to quickly find the exact information you need. Most chapters begin with a general introduction to the selected topic, followed by the presentation of general and special design considerations and then specific, numbered design guidelines. The book also presents a listing of resources, literature, and website references. It not only focuses on the human factors issues that arise when developing medical devices, it supplies the necessary guidance to resolve them.

Human Factors in Simple and Complex Systems Third Edition

Author: Robert W. Proctor
Publisher: CRC Press
ISBN: 1482229595
Format: PDF
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Recently, there have been a number of advances in technology, including in mobile devices, globalization of companies, display technologies and healthcare, all of which require significant input and evaluation from human factors specialists. Accordingly, this textbook has been completely updated, with some chapters folded into other chapters and new chapters added where needed. The text continues to fill the need for a textbook that bridges the gap between the conceptual and empirical foundations of the field.

Handbook of Human Factors and Ergonomics

Author: Gavriel Salvendy
Publisher: John Wiley & Sons
ISBN: 1118129083
Format: PDF, ePub, Mobi
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The fourth edition of the Handbook of Human Factors and Ergonomicshas been completely revised and updated. This includes allexisting third edition chapters plus new chapters written to covernew areas. These include the following subjects: Managing low-back disorder risk in the workplace Online interactivity Neuroergonomics Office ergonomics Social networking HF&E in motor vehicle transportation User requirements Human factors and ergonomics in aviation Human factors in ambient intelligent environments As with the earlier editions, the main purpose of this handbookis to serve the needs of the human factors and ergonomicsresearchers, practitioners, and graduate students. Each chapter hasa strong theory and scientific base, but is heavily focused on realworld applications. As such, a significant number of case studies,examples, figures, and tables are included to aid in theunderstanding and application of the material covered.

The Design of Everyday Things

Author: Norman Don
Publisher: Vahlen
ISBN: 3800648105
Format: PDF, ePub
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Apple, Audi, Braun oder Samsung machen es vor: Gutes Design ist heute eine kritische Voraussetzung für erfolgreiche Produkte. Dieser Klassiker beschreibt die fundamentalen Prinzipien, um Dinge des täglichen Gebrauchs umzuwandeln in unterhaltsame und zufriedenstellende Produkte. Don Norman fordert ein Zusammenspiel von Mensch und Technologie mit dem Ziel, dass Designer und Produktentwickler die Bedürfnisse, Fähigkeiten und Handlungsweisen der Nutzer in den Vordergrund stellen und Designs an diesen angepasst werden. The Design of Everyday Things ist eine informative und spannende Einführung für Designer, Marketer, Produktentwickler und für alle an gutem Design interessierten Menschen. Zum Autor Don Norman ist emeritierter Professor für Kognitionswissenschaften. Er lehrte an der University of California in San Diego und der Northwest University in Illinois. Mitte der Neunzigerjahre leitete Don Norman die Advanced Technology Group bei Apple. Dort prägte er den Begriff der User Experience, um über die reine Benutzbarkeit hinaus eine ganzheitliche Erfahrung der Anwender im Umgang mit Technik in den Vordergrund zu stellen. Norman ist Mitbegründer der Beratungsfirma Nielsen Norman Group und hat unter anderem Autohersteller von BMW bis Toyota beraten. „Keiner kommt an Don Norman vorbei, wenn es um Fragen zu einem Design geht, das sich am Menschen orientiert.“ Brand Eins 7/2013 „Design ist einer der wichtigsten Wettbewerbsvorteile. Dieses Buch macht Spaß zu lesen und ist von größter Bedeutung.” Tom Peters, Co-Autor von „Auf der Suche nach Spitzenleistungen“

The Atomic Chef

Author: Steven Michael Casey
Publisher: Aegean
ISBN: 9780963617866
Format: PDF, Mobi
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i Prologue 1 The Atomic Chef The disturbing story behind one of historys worst nuclear criticality accidents.2 The Embryo Imbroglio A deviation in procedure at a Manhattan fertility clinic results in a big surprise for two patients.3 Signal Detection How airline security officials in Paris classified and misclassified shoe bomber Richard Reid.4 Out of Synch The Canadians cry foul at the Barcelona Olympics when an American wins the gold, but the problem lies with the user interface of the judges keypad.5 Death on Call A US Special Forces team in Afghanistan mistakenly targets a precision-guided bomb on their own position.6 Picture Window Astronauts race to locate the source of a threatening air leak aboard the International Space Station.7 Event Horizon A harmless MRI scan at a New York hospital turns to tragedy for a young patient when good intentions interact with an invisible force.8 Freeway Driver Artist Richard Ankrom takes matters into his own hands to enhance a confusing freeway sign.9 Caught on Tape The nightmare flight of AeroPeru 603 off the coast of South America, and its surprising cause.10 911, More or Less A chain of errors in an emergency dispatch center has tragic consequences for a Los Angeles family.11 ATM Its Thanksgiving evening, and one unfortunate bank customer in New Jersey contemplates spending the holiday locked inside an automatic teller booth.12 Under the Radar Maintenance errors and low load estimates bring down a commercial airliner.13 Safer than Safe How early batches of Salk polio vaccine actually spread the dreaded disease rather than prevent it.14 Rhymes and Reasons The ergonomics involved in musician John Denvers final flight.15 A Kid in a Car A toddler in Kansas is strangled by an electric-powered vehicle window of a particular design.16 The Perilous Plunge This amusement park ride is much too perilous for one unfortunate customer.17 Titanics Wake Two Chicago dockworkers witness a maritime calamity of unthinkable consequence.18 Driven to Distraction A French motorist discovers yet another form of driver distraction.19 Negative Transfer NASA test pilot Milt Thompson faces certain death unless he can quickly determine why his experimental aircraft is wobbling out of control.20 End Game Greek shipping magnate Pandelis Sfinias contemplates his own fate and the causes of the sinking of the Express Samina ferry.