Six Sigma Quality for Business and Manufacture

Author: Joseph M J Gordon
Publisher: Elsevier
ISBN: 9780080541259
Format: PDF, ePub, Docs
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Six Sigma is Business and Industry's newest recognized quality program. This text provides information and instructions for new and current quality professionals in order to help employ methods to attain Six Sigma defect quality assurance within their company. All areas of business and manufacture are covered. Detailed checklists, questionnaires and forms assist personnel in developing their own programs to 'prevent' problems from occurring and to solve new and long-term problems in services and manufacturing. Examples and formulae are provided for use to determine if, when and then how much a process may be adjusted for reaching higher quality assurance levels. Knowledgeable readers will be able to use this comprehensive text immediately in the workplace.

Lean Six Sigma

Author: Michael L. George
Publisher: McGraw Hill Professional
ISBN: 9780071501903
Format: PDF, ePub, Mobi
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The Breakthrough Program for Increasing Quality, Shortening Cycle Times, and Creating Shareholder Value In Every Area of Your Organization Time and quality are the two most important metrics in improving any company's production and profit performance. Lean Six Sigma explains how to impact your company's performance in each, by combining the strength of today's two most important initiativesLean Production and Six Sigmainto one integrated program. The first book to provide a step-by-step roadmap for profiting from the best elements of Lean and Six Sigma, this breakthrough volume will show you how to: Achieve major cost and lead time reductions this year Compress order-to-delivery cycle times Battle process variation and waste throughout your organization Separately, Lean Production and Six Sigma have changed the face of the manufacturing business. Together, they become an unprecedented tool for improving product and process quality, production efficiency, and across-the-board profitability. Lean Six Sigma introduces you to today's most dynamic program for streamlining the performance of both your production department and your back office, and providing you with the cost reduction and quality improvements you need to stay one step ahead of your competitors. "Lean Six Sigma shows how Lean and Six Sigma methods complement and reinforce each other. If also provides a detailed roadmap of implementation so you can start seeing significant returns in less than a year."--From the Preface Businesses fundamentally exist to provide returns to their stakeholders. Lean Six Sigma outlines a program for combining the synergies of these two initiatives to provide your organization with greater speed, less process variation, and more bottom-line impact than ever before. A hands-on guidebook for integrating the production efficiencies of the Lean Enterprise with the cost and quality tools of Six Sigma, this breakthrough book features detailed insights on: The Lean Six Sigma Value PropositionHow combining Lean and Six Sigma provides unmatched potential for improving shareholder value The Lean Six Sigma Implementation ProcessHow to prepare your organization for a seamless incorporation of Lean Six Sigma tools and techniques Leveraging Lean Six SigmaStrategies for extending Lean Six Sigma's reach within and beyond your corporate walls "Variation is evil."--Jack Welch Six Sigma was the zero-variation quality lynchpin around which Jack Welch transformed GE into one of the world's most efficientand valuablecorporations. Lean Production helped Toyota cut waste, slash costs, and substantially improve resource utilization and cycle times. Yet, as both would admit, there was still room for improvement. Lean Six Sigma takes you to the next level of improvement, one that for the first time unites product and process excellence with the goal of enhancing shareholder value creation. Providing insights into the application of Lean Six Sigma to both the manufacturing processes and the less-data-rich service and transactional processes, it promises to revolutionize the performance efficiencies in virtually every area of your organizationas it positively and dramatically impacts your shareholder value.

Six Sigma SPC and TQM in Manufacturing and Services

Author: Geoff Tennant
Publisher: Routledge
ISBN: 1351899805
Format: PDF, ePub, Mobi
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This book comprehensively explores all of the underlying issues and elements which, together, constitute one of the most successful quality and management programmes upon which companies such as Motorola and GE base their success - Six Sigma. The author was directly involved in implementing Six Sigma quality principles and practices into a European division of GE Capital, deploying this initiative in an entirely service-oriented business for the first time. Drawing from and reflecting on his experience, Geoff Tennant develops a reasoned exploration of the benefits that Six Sigma offers to any organization and what can be expected from start to finish. He investigates the relationship between Six Sigma and quality, customer satisfaction, business processes and organizational structure, statistics and analysis and process improvement methodologies. Aimed at quality professionals, senior management and directors, as well as practitioners and students of Six Sigma, Six Sigma: SPC and TQM in Manufacturing and Services provides an in-depth but highly readable insight into the quality initiative that is certain to sweep European companies as it has large and global American corporations.

Lean Six Sigma for Optimal System Performance in Manufacturing and Service Organizations Emerging Research and Opportunities

Author: Tetteh, Edem G.
Publisher: IGI Global
ISBN: 1522540636
Format: PDF, ePub, Mobi
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Businesses utilize various managerial processes focused on reducing waste, errors, and variability in products to maintain and improve business quality. By keeping a clean workspace and organized workforce, business processes aim for an efficient, continuous flow of production while still supporting iterative improvements in quality and output. Lean Six Sigma for Optimal System Performance in Manufacturing and Service Organizations: Emerging Research and Opportunities provides upcoming research on the strategies to improve processes in business while using Lean Six Sigma principals and applications. Featuring coverage on a broad range of topics, such as direct model technology, performance rework, and quality management methods, this book is geared towards professionals, academicians, students, and researchers interested in detailed research on recent advancements in the management of risk in all fields.

Six Sigma for transactions and service

Author: Parveen S. Goel
Publisher: McGraw-Hill Professional
ISBN: 9780071443302
Format: PDF, ePub, Mobi
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Many of the Six Sigma methods successfully used in manufacturing are now being utilized in the transactional and service sectors. However, business-specific issues such as customer billing, order processing, and call center management require a modified set of problem-solving and analytical tools. This resource addresses those differences and provides a roadmap for impelementing "customer-centric" Six Sigma. Contents: Transactional Quality Benchmarks: Service Operations, Corporations and Industries * ServicePerformance Indicators * The Service Crisis * TransactionalSix Sigma: Define and Develop, Measure and Trends,Analyze and Improve, Embed * Designing for TransactionalServices: Actions of Service Design * Customer DrivenTransactional Processes * Designing TransactionalProcesses * Optimize the Service Design to Ensure aRobust Service Package * Transactional Business *Human Capital * Implementing TSS, Six Sigma inTransactional Processes

Transactional Six Sigma and Lean Servicing

Author: Betsi Harris Ehrlich
Publisher: CRC Press
ISBN: 9781420000337
Format: PDF, ePub, Mobi
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Service industries have traditionally lagged manufacturing in adoption of quality management strategies and Six Sigma is no exception. While there are a growing number of books on applying the hot topics of Six Sigma and Lean Manufacturing concepts in a manufacturing environment, there has not been a mainstream book that applies these techniques in a service environment, until now. Transactional Six Sigma and Lean ServicingTM: Leveraging Manufacturing Concepts to Achieve World Class Service is a ground breaking "how-to" book that serves as a practical guide for implementing Six Sigma and Lean Manufacturing methods in a transactional service oriented environment. It uses real case studies and examples to show how Six Sigma and Lean ServicingTM techniques have been implemented and proven effective in achieving substantial documented results. Lean ServicingTM is the author's own term used to describe the application of Lean Manufacturing concepts to transactional and service processes. Liberal use of examples, graphics, and tables will assist you in grasping the difficult concepts. Transactional Six Sigma and Lean ServicingTM covers both theory and practical application of Lean ServicingTM, Six Sigma DMAIC and Six Sigma DFSS concepts and methods so you can implement them effectively in your service organization and achieve reduced costs and a new level of service excellence.

Lean Six Sigma Approaches in Manufacturing Services and Production

Author: Erdem Gerard Tetteh
Publisher: IGI Global
ISBN: 1466673214
Format: PDF, Mobi
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"This book presents emerging research-based trends in the area of global quality lean six sigma networks and analysis through an interdisciplinary approach focusing on research, cases, and emerging technologies"--Provided by publisher.

Success Using Lean Six Sigma in Terms of Operations and Business Processes

Author: Dinesh Gupta
Publisher: Anchor Academic Publishing (aap_verlag)
ISBN: 395489341X
Format: PDF, ePub
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Lately there's been a great deal of talk around Lean execution. But, some people speak of Lean, some speak of Six Sigma and some use a combination of the two. But, what's the difference? How do you know what's right for your organization? As the market place tightens and companies are fighting for every dollar of revenue, they need to adopt innovative methods to create more efficient processes that will give them a competitive edge of their closest rivals; this is the basis for Lean Six Sigma. Unlike traditional Six Sigma, Lean Six Sigma uses some of the methodology from lean manufacturing along with the Six Sigma approach. Many organizations see Lean Six Sigma as the evolution of the Six Sigma methodology rather than a modification. Lean Six Sigma takes the fundamentals of Six Sigma and incorporates the cost reduction principles of Lean Manufacturing.

Lean Six Sigma

Author: Ade Asefeso MCIPS MBA
Publisher: AA Global Sourcing Ltd
ISBN: 1471667510
Format: PDF, Docs
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Lean Six Sigma is a synergised managerial concept of Lean and Six Sigma that results in the elimination of the seven kinds of wastes/muda (classified as Defects, Overproduction, Transportation, Waiting, Inventory, Motion and over Processing) and provision of goods and service at a rate of 3.4 defects per million opportunities (DPMO). Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes. It uses a set of quality management methods, including statistical methods, and creates a special infrastructure of people within the organization ("Black Belts", "Green Belts", etc.) who are experts in these methods. Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified financial targets (cost reduction and/or profit increase).

Lean Six Sigma

Author: Michael L. George
Publisher: Springer
ISBN: 3540323309
Format: PDF
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"Lean Six Sigma ist sicherlich eines nicht: ein Qualitätsverbesserungsprogramm. Wenn Führungskräfte auf allen Ebenen und in allen Funktionen Lean Six Sigma verstehen, wird eine Transformation und Steigerung der Wettbewerbsfähigkeit des ganzen Unternehmens einsetzen. Quasi automatisch, Tag für Tag und Prozess für Prozess. Die gesammelten Verbesserungstechniken der letzten fünf Jahrzehnte werden dann Einsparungen erzielen - weit über den Erwartungen. Die profitabelste Investition in die Entwicklung unserer Mitarbeiter, die wir jemals gemacht haben. Dr. Wolfgang Schmitz, Corporate Continuous Improvement Director, Alcan Singen GmbH Das Buch führt in Lean Six Sigma ein und zeigt, wie Lean Six Sigma dazu beiträgt, dass Unternehmen in einer Welt erfolgreich sind, in der die Kunden hohe Qualität und kurze Lieferzeiten zu minimalen Kosten erwarten. Die ersten sechs Kapitel befassen sich mit den Grundsteinen von Lean Six Sigma: Sie führen in das Grundvokabular und die Grundkonzepte ein. Die übrigen Kapitel widmen sich der Anwendung von Lean Six Sigma: Nach Erläuterung der Lean-Werkzeuge wird anhand von Fallstudien aus der Praxis gezeigt, welche Konzepte und Methoden erfolgreich in Unternehmen angewandt wurden, um die Arbeitsumgebung zu verbessern und wie die Leser die Methode im eigenen Unternehmen einführen und umsetzen können.