Strategic Interpersonal Communication

Author: John A. Daly
Publisher: Routledge
ISBN: 113656375X
Format: PDF, Kindle
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This book discusses how people go about achieving their social goals through human symbolic interaction. The editors' collective presumption is that there are more or less typical ways that people attempt to obtain desired outcomes -- be they persuasive, informative, conflictive, or the like -- through communication. Representing a first summary of research done by scholars, primarily in the communication discipline, this volume seeks to identify and understand how it is that people achieve what they want through social interaction. Under the very broad label of strategies, this research has sought to: * identify critical social goals such as gaining compliance, generating affinity, resolving social conflict, and offering information; * specify, for each goal, the ways, or strategies, by which people can go about achieving these goals; * determine predictors of strategy selection -- that is, why does a person opt for one strategy over others to obtain the desired end? The research also reflects the attention the field of communication has given to strategy issues in the past 15 years. The chapters describe research on the ways in which people achieve different goals, and summarize existing research and theory on the attainment of social goals. Readers will gain insight into many of the issues that exist regardless of the strategy being discussed. Thus, this volume may not include chapters on topics such as ways people elicit or offer disclosure, ways people demonstrate anger, or ways people create guilt, but the issues that appear consistently throughout the various chapters should apply equally to these. Finally, the essays in this volume provide not only a summary of what has been accomplished to date, but also an initial theoretic map for future research concerning strategic interpersonal communication.

Communication

Author: Beth Bonniwell Haslett
Publisher: Routledge
ISBN: 1135878579
Format: PDF, ePub, Docs
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First Published in 1987. Routledge is an imprint of Taylor & Francis, an informa company.

Strategic Public Relations Management

Author: Erica Weintraub Austin
Publisher: Routledge
ISBN: 1317625293
Format: PDF, Mobi
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Strategic Public Relations Management features an applied approach to evidence-based, strategic public relations management. It emphasizes understanding audiences through research and demonstrates success through quantitative evaluation methods. The volume presents a scientific approach that helps future and current practitioners understand and communicate the value of public relations to others, using performance metrics to demonstrate return on investment. New to the third edition: New examples on the effective use of digital communication and online research tools; Updated guidance on researching using digital tools and social media; New examples that provide a more accessible pathway to real-world application. In addition to these new features, the book covers: Creating a framework for planning; Up-to-date research tools and how to develop a research plan; Gathering useful data for strategic guidance; Real-world examples that provide readers with realistic cases and situations; Applying theory to professional practice. The book's accessibility will be welcomed by instructors and students with definitions of terms, a how-to approach, and an accessible style of writing throughout.

The Cognitive Bases of Interpersonal Communication

Author: Dean E. Hewes
Publisher: Routledge
ISBN: 1135435332
Format: PDF, Docs
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Our interpretations of the world we live in, and the people and institutions that comprise it, are acquired through complex interactions among what we believe to be true, what the world is, and/or what others think it is. Understanding those complex interactions is one of the most important goals of the social sciences. Of the many disciplines that have contributed to that understanding, two take center stage in this book -- psychology and communication. This volume's purpose is to reconnect the partially isolated environments of social psychology and communication. To do so, it utilizes four building blocks: * the cognitive foundations of interpersonal communication as it might be studied from a social psychological perspective * insiders' views of interpersonal communication from a cognitive psychological standpoint * insiders' approaches to interpersonal communication from an AI perspective * a critique of the cognitive enterprise that reflects the strong philosophical grounding of communication. Overall, the chapters typify some of the most interesting cognitive work done in the study of interpersonal communication. As such, the book should promote productive dialogue across disciplinary boundaries and stimulate further work within the field of interpersonal communication.

The Routledge Handbook of Health Communication

Author: Teresa L. Thompson
Publisher: Routledge
ISBN: 1410607682
Format: PDF
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The Handbook of Health Communication brings together the current body of scholarly work in health communication. With its expansive scope, it offers an introduction for those new to this area, summarizes work for those already learned in the area, and suggests avenues for future research on the relationships between communicative processes and health/health care delivery. The Handbook begins with a macro perspective on the contribution of theory to health communication. It then illuminates the scope of health communication around the contextual frameworks traditionally used in the discipline of communication. The contents are organized into six parts, which break out as follows: *Part I: Introduction addresses some introductory theoretical and metatheoretical issues related to health communication. *Part II: Provider-Patient Interaction Issues discusses such issues as communication skills training, outcomes of provider-patient interaction, disclosure issues, methods for studying provider-patient interaction, and special populations. *Part III: Social and Community Health Issues emphasizes such issues as community organizing and health risk management, social support, everyday interpersonal communication and health, and marginalized populations. *Part IV: Organizational Issues includes chapters on organizational forms, stress and social support, groups and teams in health care, organizational rhetoric, and working well. *Part V: Media Issues offers chapters on health campaigns and communication design strategies, narrowcast health messages, telemedicine, health public relations and information in the media, and health literacy. *Part VI: Lessons and Challenges From the Field focuses on lessons learned in the field, including important contributions by those who have worked to combine academic with policy/practitioner perspectives within the field of health communication, and concludes with a focus on ethics in health communication research. With contributions from top scholars in health communication, public health, and related areas, this Handbook establishes a benchmark in current scholarship and research. The chapters included here provide definitive examinations of the various aspects of health communication, and encourage readers to delve further into these areas on their own through an examination of the representative citations. The Handbook of Health Communication is intended for students, researchers, and practitioners with interests in the various aspects of health communication, and it will serve as an essential resource and reference for all concerned with health communication issues.

Strategic Communication

Author: Anthony Dudo
Publisher: Routledge
ISBN: 1317290526
Format: PDF
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The focus of this book is Strategic Communication. Communication can be defined as strategic if its development and/or dissemination is driven by an expected outcome. These outcomes can be attitudinal, behavioral, persuasive or knowledge-related; they can lead to change or engagement, or they can miss their mark entirely. In looking at strategic communication, one is not limited to a specific context or discipline. Many of the scholars in the volume are generating research that covers strategic communication in ways that are meaningful across fields. This volume collects the work and idea of scholars who cover the spectrum of strategic communication from source to message to audience to channel to effects. Strategic Communication offers news perspectives across contexts and is rooted firmly in the rich research traditions of persuasion and media effects. Spanning multiple disciplines and written to appeal to a large audience, this book will be found in the hands of researchers, graduate students, and students doing interdisciplinary coursework.

Strategic Conflict

Author: Daniel J. Canary
Publisher: Routledge
ISBN: 0805850635
Format: PDF, ePub, Mobi
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Strategic Conflict offers a research-based, accessible analysis of how people can manage conflict productively. Moving beyond the basics of conflict, it examines interpersonal situations in which conflict occurs and promotes strategic communicative responses based on the latest theoretical research. Daniel J. Canary and his colleagues add personal observations, media examples, and samples of actual interaction to provide concrete illustrations of the research findings. This comprehensive volume provides students with the tools to understand conflict in real-world contexts.

Managing Uncertainty in Organizational Communication

Author: Michael W. Kramer
Publisher: Routledge
ISBN: 1135613915
Format: PDF, Kindle
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In this book, Michael W. Kramer applies uncertainty reduction theory (URT)--a key theory in current communication scholarship--to the context of organizational communication. Examining URT and the range of research applicable to organizational settings, Kramer proposes a groundbreaking theory of managing uncertainty (TMU), which synthesizes prior research while also addressing its criticisms. Examples are provided to illustrate the principles of the TMU at both the individual and collective (group/organizational) levels of analysis. Original studies based on the theory show that it provides a useful extension of URT, addressing some concerns raised by critics of that earlier model. Kramer illustrates that, as a model in progress, TMU will change as new research and insights build upon it. Managing Uncertainty in Organizational Communication assists readers in understanding and researching uncertainty in communication, which encourages additional changes and improvements to the model. It is of primary interest to scholars, researchers, and practitioners in organizational, interpersonal, and group communication.

Assessing Communication Education

Author: William G. Christ
Publisher: Routledge
ISBN: 1136689575
Format: PDF, Mobi
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Designed as a handbook, this text provides media, speech (public speaking, interpersonal, small group, and organizational communication), and theatre educators with both the theoretical and practical ammunition to fight the assessment battles on their campuses. The philosophical implications of accountability are balanced with concrete, specific, and usable assessment strategies. Stressing student, faculty, course, program, department, and institutional assessment, this book's aim is to provide, in one place, information that will help diverse and complex communication programs face the growing challenges in assessment. The book is divided into three sections: background and foundational information for assessment; broad assessment strategies that apply to a variety of media, "speech," and theatre courses and programs; and context-specific assessment strategies. While covering a host of topics, it: * provides an overview of assessment and suggests how it might impact communication education, * discusses the elements of program assessment and how linkage of mission statements with outcomes can lead to strong, innovative programs, * compares and contrasts regional association requirements and presents a specific how-to strategy for writing outcome statements, * discusses teaching evaluation and argues that we need to identify the "what" of teaching before we try to measure the "how," * looks at creative ways for formative and summative course evaluation that starts with the creation of an explicit syllabus, * discusses the use of capstone courses as a way of evaluating not only their major but also how students have integrated their "total" educational experience, * suggests the variety of ways that interpersonal communication can be assessed and calls for future research that stresses the "knowledge" component of learning, * reports on a strategy for developing small group communication assessment measures, and * provides media, speech, and theatre faculty and administrators with the background, understanding and tools to build stonger programs and develop better courses and educational experiences for their students.

Applied Communication Theory and Research

Author: Dan O'Hair
Publisher: Psychology Press
ISBN: 9780805809152
Format: PDF, Docs
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This volume provides a comprehensive examination of the applications of communication inquiry to the solution of relevant social issues. Nationally recognized experts from a wide range of subject areas discuss ways in which communication research has been used to address social problems and identify direction for future applied communication inquiry.