Strategic Public Management

Author: Howard R. Balanoff
Publisher: Berrett-Koehler Publishers
ISBN: 152309723X
Format: PDF, Docs
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Real-life Solutions to the Challenges Facing Public Administrators! Complex management issues in the public sector can't be addressed with limited, short-term fixes. Strategic, well-conceived approaches are critical to meet your organization's long-term needs. Through expert advice and real-world examples, Strategic Public Management: Best Practices from Government and Nonprofit Organizations presents the solutions that today's public administrators are putting into practice to address a variety of challenges, including planning and managing core mission functions, integrating new technology, and pursuing measurable results. Nineteen contributors representing local and federal government, nonprofit organizations, and the academic world offer guidance, direction, and examples that focus on the many areas of concern to public sector professionals, including: • Program operations • Human capital issues • Risk management • Acquisition hurdles • IT solutions • Performance parameters This critical resource is easy to read and navigate, and the expert viewpoints provide essential best practices for mid- and senior-level professionals. Tackle your organization's complex issues today by applying proven strategies!

Strategic Management for Public and Nonprofit Organizations

Author: Alan W. Steiss
Publisher: CRC Press
ISBN: 9780824708740
Format: PDF, ePub
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The central resource for process improvement and innovation, this book includes valuable techniques to identify and improve organizational processes, as well as manage the change that accompanies implementation. Strategic Management for Public and Nonprofit Organizations discusses SWOT analysis, TQM, systematic innovation, Six Sigma, quality function deployment, process mapping, gap analysis, and activity based costing. With helpful references to secondary sources and a comprehensive glossary, this text will benefit public administrators, financial managers, public planners, investment managers, policy analysts, and public policy specialists, and upper-level undergraduate and graduate students in these disciplines.

Strategic Management in Public and Nonprofit Organizations

Author: Jack Koteen
Publisher: Greenwood Publishing Group
ISBN: 9780275955311
Format: PDF, Kindle
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This new edition captures and blends the essence of new ways of managing public and nonprofit organizations to better serve the client given the new realities that are drastically altering the ways in which these organizations do business. Pioneering, but applicable, private sector management behavior is identified and explained along with time-tested management fundamentals and numerous practices developed over the last several decades. This edition retains the comprehensive coverage of the earlier edition while including the cutting edge of management technology.

Creating Public Value

Author: Mark Harrison Moore
Publisher: Harvard University Press
ISBN: 9780674175587
Format: PDF, Kindle
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A seminal figure in the field of public management, Mark Moore presents his summation of fifteen years of research, observation, and teaching about what public sector executives should do to improve the performance of public enterprises. Useful for both practicing public executives and those who teach them, this book explicates some of the richest of several hundred cases used at Harvard's Kennedy School of Government and illuminates their broader lessons for government managers. Moore addresses four questions that have long bedeviled public administration: What should citizens and their representatives expect and demand from public executives? What sources can public managers consult to learn what is valuable for them to produce? How should public managers cope with inconsistent and fickle political mandates? How can public managers find room to innovate? Moore's answers respond to the well-understood difficulties of managing public enterprises in modern society by recommending specific, concrete changes in the practices of individual public managers: how they envision what is valuable to produce, how they engage their political overseers, and how they deliver services and fulfill obligations to clients. Following Moore's cases, we witness dilemmas faced by a cross section of public managers--William Ruckelshaus and the Environmental Protection Agency, Jerome Miller and the Department of Youth Services, Miles Mahoney and the Park Plaza Redevelopment Project, David Sencer and the swine flu scare, Lee Brown and the Houston Police Department, Harry Spence and the Boston Housing Authority. Their work, together with Moore's analysis, reveals how public managers can achieve their true goal of producing public value.

Managing Public and Nonprofit Organizations

Author: Charles Coe
Publisher: Routledge
ISBN: 1351661612
Format: PDF, ePub
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Managing Public and Nonprofit Organizations approaches public management learning in a unique way, examining more than 100 high-profile and little-known administrative failure and success stories to explore how failures happen, how they can be prevented, and how to replicate successes in other jurisdictions. Organized to complement a standard public management or organizational behavior textbook structure, and to satisfy NASPAA accreditation requirements, this book explores both traditional public administration functions (performance management, financial management, human-resource management, procurement management, policymaking, capital management, and information-technology management) and organizational concepts (organizational structure and organizational culture). Unlike a traditional casebook, the accompanying stories do not stop in the middle to ask the readers what they would do; instead readers are asked to consider how the events illuminate what public management means and how to make it most effective. The stories ground and give meaning to the book’s review of principles and best practices. Stories include both well-known and highly reported stories of success and failure including Wikileaks, the Boston Marathon bombing, bankruptcy of Detroit, British Petroleum oil spill, 9/11 World Trade Center attack, decision to invade Iraq, Affordable Care Act website rollout, "Bridgegate" scandal, and the Brooklyn Navy Yard killings. The stories do not pass judgment on governments and nonprofits as institutions, but rather teach students and practitioners best management practices by example. Discussion questions are included at the end of each chapter to prompt classroom discussion.

Local Government Management Current Issues and Best Practices

Author: Douglas J. Watson
Publisher: Routledge
ISBN: 1134942710
Format: PDF, ePub, Docs
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Some of the very best writings on issues involving local government can be found in journals published by the American Society for Public Administration or journals with which ASPA is associated. This volume includes thirty of the most outstanding articles that have been published over the past sixty years in these journals. Local Government Management is an ideal supplement for any course in local management and administration, whether the audience is students or practicing professionals.

Managing and Measuring Performance in Public and Nonprofit Organizations

Author: Theodore H. Poister
Publisher: John Wiley & Sons
ISBN: 1118958551
Format: PDF, Docs
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New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.

Cases on Strategic Social Media Utilization in the Nonprofit Sector

Author: Asencio, Hugo
Publisher: IGI Global
ISBN: 1466681896
Format: PDF, Docs
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Typically utilized by larger corporations, social media marketing and strategy is lacking in small and medium-sized nonprofit organizations. Although these organizations are beginning to incorporate this form of online communication, there is still a need to understand the best practices and proper tools to enhance an organization’s presence on the web. Cases on Strategic Social Media Utilization in the Nonprofit Sector brings together cases and chapters in order to examine both the practical and theoretical components of creating an online social community for nonprofit organizations. The technologies discussed in this publication provide organizations with the necessary cost-effective tools for fundraising, marketing, and civic engagement. This publication is an essential reference source for practitioners, academicians, researchers, and advanced-level students interested in learning how to effectively use social media technologies in the nonprofit sector.

Managing and Delivering Performance

Author: Bernard Marr
Publisher: Routledge
ISBN: 113643769X
Format: PDF, ePub
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Performance management is at the top of agendas in most government and public organizations, as well as many not-for-profit organizations. In this follow up to his successful book, Strategic Performance Management, the author focuses on the unique challenges public sector organizations face when tackling the issues of strategic performance management. Drawing on his extensive experience of working with numerous government, public sector, and not-for-profit organizations over the author covers: * The context of decision making in the public sector * The significance of the use of budgeting for performance management, and the impact of performance measurements on budgets * A huge range of underpinning cases and examples from the public sector, including cases on the Home Office and the NHS in the UK, and the US Air Force For senior executives in the public sector and government, and for faculty and students in the field this is the authoritative strategic level treatment of this fast-growing area.