The Appeal of Internal Review

Author: David S. Cowan
Publisher: Hart Publishing
ISBN: 1841133833
Format: PDF, ePub, Mobi
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Why do most welfare applicants fail to challenge adverse decisions despite a continuing sense of need? The book addresses this severely under-researched and under-theorized question. Using English homelessness law as their case study, the authors explore why homeless applicants did - but more often did not - challenge adverse decisions by seeking internal administrative review. They draw out from their data a list of the barriers to the take up of grievance rights. Further, by combining extensive interview data from aggrieved homeless applicants with ethnographic data about bureaucratic decision-making, they are able to situate these barriers within the dynamics of the citizen-bureaucracy relationship. Additionally, they point to other contexts which inform applicants' decisions about whether to request an internal review. Drawing on a diverse literature - risk, trust, audit, legal consciousness, and complaints - the authors lay the foundations for our understanding of the (non-)emergence of administrative disputes.

Administrative Law

Author: Peter Cane
Publisher: OUP Oxford
ISBN: 0191029580
Format: PDF, ePub, Docs
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Administrative Law provides a sophisticated but highly accessible account of a complex area of law of great contemporary relevance and increasing importance. Written in a clear and flowing style, the text has been radically reorganized and extensively rewritten to present administrative law as a framework for public administration. After an exploration of the nature, province, and sources of administrative law as well as the concept of administrative justice, the book briefly discusses the institutional framework of public administration. The second part of the book deals with the normative framework of public administration, starting with a general discussion of administrative tasks and functions and then examining in some detail norms relating to administrative procedure and openness, decision-makers' reasoning processes and the substance of administrative decisions. The next topic is the private law framework provided by the law of tort, contract, and restitution. The third part of the book provides an account of institutions and mechanisms of accountability by which the framework of public administration is policed and enforced: judicial review and appeals by courts and tribunals, bureaucratic and parliamentary oversight, and investigations by ombudsmen. This part ends by considering how these various mechanisms fit into the administrative justice system. The final part of the book explores the functions of administrative law and its impact on administration.


Author: BPP Learning Media
Publisher: BPP Learning Media
ISBN: 1445393255
Format: PDF, Kindle
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A Core Study Text for the ATT Qualification

The digital switchover help scheme

Author: Great Britain. Department for Culture, Media and Sport
Publisher: The Stationery Office
ISBN: 9780101777124
Format: PDF, ePub
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Dated December 2009. The original digital switchover help scheme agreement issued as Cm. 7118 (2007, ISBN 9780101711821), and an earlier revised version was issued as Cm. 7356 (2008, ISBN 9780101735629). With correction slip dated December 2009

The Best from the States

Author: Geraldine Dallek
Publisher: DIANE Publishing
ISBN: 9780788170782
Format: PDF, Docs
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Looks at 12 key HMO consumer protection issues and provides the actual text of the best provisions of different states' laws which address these issues. Addresses: access to, and provision of, emerg. serv.; use of specialists as primary care physicians and access to appropriate speciality care; adequacy of provider networks; continuity of care following enrollment and contract termination; access to experimental and investigational proced.; utilization review/referral systems; HMO internal quality assur. plan; data reporting; provider financial risk arrange.; disclosure of info.; grievance/appeal protections; and provider protections.

Hmo Complaints and Appeals

Author: Bernice Steinhardt
Publisher: DIANE Publishing
ISBN: 0788179756
Format: PDF, ePub, Mobi
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Many people experience difficulties with their HMOs. This report examines: (1) what elements are considered important to a system for processing HMO member complaints and appeals; (2) the extent to which HMOs complaint and appeal systems contain these elements; (3) what concerns consumers have regarding HMO complaint and appeal systems; (4) what information is available on the number and types of complaints and appeals HMOs receive from their members; and (5) how HMOs use their complaint and appeal data. Assesses whether the policies and procedures contain the features recommended by regulatory, industry, and consumer groups.