The Effective Public Manager

Author: Steven Cohen
Publisher: John Wiley & Sons
ISBN: 1118555937
Format: PDF, ePub
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Revised and updated, this important resource offers highly–accessible coverage of the fundamentals of leading and managing public organizations. All of the key areas of the field are covered and thoughtfully explored through the strategic use of new case studies and real–world examples that are based on recent developments in the sector. The book′s new material addresses emerging trends including; the influence of social and mobile technology on management, multi–sectoral public service delivery, innovation and cross–sector collaboration, environmental sustainability, national security and current thinking regarding accountability, transparency and crisis communication.

The new effective public manager

Author: Steven Cohen
Publisher: Jossey-Bass
ISBN: 9780787900878
Format: PDF, ePub, Mobi
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In recent years, new demands have surfaced in the arena of public management: The crisis of confidence in public management. Total quality management. Budget cutbacks. The reinvention movement. This updated and expanded edition of The Effective Public Manager shows managers how to meet the new challenges of public management head-on rather than simply working around the constraints of government.In The New Effective Public Manager, Steven Cohen and William Eimicke provide expert guidance for today's public manager who aspires to tackle the problems of managing public institutions in a proactive, aggressive way— and so become the kind of manager who is able to shape events rather than be shaped by them. The authors examine the range of typical problems that a manager faces in directing a public agency's internal operations as well as in dealing with the outside world. They provide comprehensive guidance on every phase of managing public agencies, including specific strategies for successful personnel management, improved information flow, more effective budgeting, increased productivity, and optimal long-range planning. And they offer the public manager advice on how to build and maintain a professional reputation and advance in the government hierarchy. This revised and expanded edition will benefit both public management practitioners and students of public administration and management. Information new to this edition includes: The response to the crisis in management as reflected in ideas and recommendations generated from the Volker, Winter, and Gore commission reports. The effectiveness of the reinvention and reengineering movements in public management. Applying hands-on,real-world tested total quality management techniques to the public sector. And much more.

Public Management

Author: Laurence J. O'Toole, Jr
Publisher: Cambridge University Press
ISBN: 1139502875
Format: PDF, Mobi
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How effective are public managers as they seek to influence how public organizations deliver policy results? How, and how much, is management related to the performance of public programs? What aspects of management can be distinguished? Can their separable contributions to performance be estimated? The fate of public policies in today's world lies in the hands of public organizations, which in turn are often intertwined with others in latticed patterns of governance. Collectively, these organizations are expected to generate performance in terms of policy outputs and outcomes. In this book, two award-winning researchers investigate the effectiveness of management in the public sector. Firstly, they develop a systematic theory on how effective public managers are in shaping policy results. The rest of the book then tests this theory against a wide range of evidence, including a data set of 1,000 public organizations.

Technology and Public Management

Author: Alan R. Shark
Publisher: Routledge
ISBN: 1317527771
Format: PDF, Kindle
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At last, here is a textbook that covers the field of technology and public management in an informative and engaging style. Ever since the National Association of Schools of Public Affairs and Administration required greater infusion of technology into the curriculum, faculty and administrators have struggled with finding the right course materials designed specifically for the public administration environment. Technology is no longer the sole domain of an information technology office, as it has evolved into a growing set of complex tools that influence every area of government. To be effective, every public manager needs to be actively engaged in technology decisions. This textbook is designed for students of public administration at every level who need to know and understand how technology can be applied in today’s public management workplace. The book explores the latest trends in public management, policy, and technology and focuses on best practices on governance issues. Finally, this book provides real-life examples about the need for policies and procedures to safeguard our technology infrastructure while providing greater openness, participation, and transparency. Technology and Public Management covers: How information system design relates to democratic theory How and where public policy and technology intersect Skills and tools that are useful in information management, information technology, and systems dedicated for the effective flow of information within organizations Understanding the role of e-government, m-government, and social media in today's society and in public organizations Possibilities and challenges associated with technology applications within public organizations How technology can be managed, through various governance models The latest technology trends and their potential impact on public administration.

The Three Pillars of Public Management

Author: Ole Ingstrup
Publisher: McGill-Queen's Press - MQUP
ISBN: 9780773520615
Format: PDF, ePub, Docs
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Written especially for the public sector, but applicable far beyond it, The Three Pillars of Public Management offers government managers insights that, for the first time, speak directly to their situation. Unlike other management books that promote fads and private-sector models or focus on politics, policy, and government-wide reforms, this book offers tangible suggestions to improve public service agencies or individual work sites. Proving that public service excellence is not an oxymoron but an achievable reality, The Three Pillars of Public Management provides a framework, based on the experiences of senior managers and a survey of top-performing public service organizations around the world, for building and sustaining effective public service organizations. The authors find that success in serving the public rests on three pillars: the aim, or mission, of the organization; the character of the people and the institution; and the tools available to achieve the aim. The Three Pillars of Public Management is an important resource for practitioners at all levels of the public service, from central agencies and top national departments to regional, state, or provincial governments and municipalities. With an easy-to-read style, inspiring examples, and a checklist of questions at the end of each chapter the book is a valuable tool for improving the public sector workplace and helping public servants make a difference. The Three Pillars of Public Management makes a significant contribution to the field of public sector management, providing a framework for recognizing and improving effectiveness in public organizations. It clearly fills a gap in the available literature.? Jim McDavid, School of Public Administration, University of Victoria Ole Ingstrup is Commissioner of Corrections, Correctional Service of Canada. He is the co-author of Our Story and the author of numerous articles and reviews. Paul Crookall was senior advisor, Correctional Service of Canada, and is now a consultant in private practice.

People Skills for Public Managers

Author: Suzanne McCorkle
Publisher: M.E. Sharpe
ISBN: 0765643537
Format: PDF, Mobi
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People Skills for Public Managers fills the need for a communication-focused book set in the public and nonprofit context. The authors combine just enough basic theory about communication with specific skill development in areas of immediate interest to those who work in the public sector. It also features a strong "practice" orientation, with plentiful boxed applications (Insights from the Field, Skill Development boxes, Case Studies). It concludes with an especially useful summary chapter that describes the ten essential skills for successful communication.

Meta Analysis for Public Management and Policy

Author: Evan Ringquist
Publisher: John Wiley & Sons
ISBN: 1118240499
Format: PDF, ePub, Docs
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Praise for Meta-Analysis for Public Management and Policy "In his usual rigorous but readable style, Evan Ringquist andco-author Mary Anderson have produced a tour-de-force on the topicof meta-analysis in public policy and managementresearch. Meta-analysis is badly needed in the all-too-commonsituation when researchers have low confidence in summarizing theoverall results of dozens of studies on the effectiveness of somepolicy. This book has a nice combination of conceptualoverview, methodological details, and applications that will makeit possible for researchers to conduct their ownmeta-analysis. It is tempting to require all graduate studentsto write a meta-analysis as a chapter in their dissertation, orinclude meta-analysis as a standard offering in the researchmethods curriculum of social science graduate programs. Themore people that adopt Ringquist and Anderson's approach, the lessresources will be wasted on conducting studies that do notcontribute to cumulative scientific knowledge. " —Mark Lubell Department of Environmental Science and Policy Director, Center for Environmental Policy and Behavior Universityof California-Davis “Ringquist and his colleagues deliver value and add tocanon of public management methods by delivering an analyticalframework that makes the case for systematic research using thetools of meta-analysis. This book will be a must read for allcommitted to strengthening evidence-based research that improvespublic policy and management decision making.” —David M. Van Slyke The Maxwell School of Citizenship and Public Affairs SyracuseUniversity “In Meta-Analysis for Public Management and Policy EvanRingquist and his colleagues provide a lucid and practical roadmapfor policy and public management scholars who use meta-analysis intheir research. But this is more than a “how to”volume; it provides background on why meta-analysis is a potentmeans for accumulating and synthesizing empirical researchfindings, and shows how its use has evolved in recent decades.Specific applications of meta-analysis to long-standing policy andmanagement debates are given, essentially providing an array ofdeveloped “templates” through which scholars andpractitioners can assess how to approach different kinds ofanalytical problems using meta-analysis. Particularly valuable tome is the careful development and presentation of the necessarystages of meta-analysis, from conceptualization through data codingand bias assessment to advanced modeling. All of the statisticalanalyses can be conducted in Stata, utilizing readily available“.ado” modules. I will use this book, both inresearch and in the classroom. Overall it is one of the most usefulmethodological contributions I’ve seen in sometime.” —Hank Jenkins-Smith Department of Political Science Director, Center for Applied SocialResearch University of Oklahoma “Meta-Analysis for Public Management and Policy conveysthe considerable untapped potential of meta-analysis to strengthenand advance bodies of knowledge and evidence in public managementand policy. This book takes students and researchers deepinto the methods of meta-analysis and details of their empiricalapplication, without losing sight of the important policy questionsand the implications of choices that researchers make in theirempirical work for the production of evidence for public managersand policymakers. This book will serve as an excellentpractical guide for those conducting their first meta-analysis,while at the same time supporting critically-focused consumption ofexisting meta-analyses and discussion of where the field cangainfully take this approach to enhance our research and knowledgebases. It draws in a range of valuable and important examplesof applications of meta-analysis techniques throughout the book androunds off with four full-fledged applications of themethod. Although the book reaches out to an audience of publicmanagement and policy researchers and consumers of this research,it should be of interest to a broad range of applied social scienceresearchers and students as well.” —Carolyn Heinrich Sid Richardson Professor of Public Affairs Director, Center forHealth and Social Policy LBJ School of Public Affairs University ofTexas – Austin “Even for incredibly specialized techniques, publicmanagement and policy scholars have a multiplicity of methods textsfrom which to choose. Yet it is truly surprising that a strongguide to applied meta-analysis — a rigorous framework for theorganization of empirical findings — has not beenavailable. Ringquist and Anderson provided just that with anaccessible guide to sophisticated techniques. Marryingan instructive text to a set of exemplary standalone studies,Meta-Analysis for Public Management and Policy offers unparalleledguidance for instructors and students and more than a little wisdomfor seasoned scholars. It is destined to become the standardreference for our field.” —Anthony Michael Bertelli CC Crawford Chair in Management and Performance USC Price School ofPublic Policy USC Gould School of Law University of SouthernCalifornia “This comprehensive treatment of meta-analysis is anexcellent guide for scholars and students in public management andpublic policy. The carefully done exposition demonstrates whymeta-analysis should have greater use in theprofession.” —Kenneth J. Meier Charles H. Gregory Chair in Liberal Arts Department of PoliticalScience Texas A&M University “This remarkable book reviews the history of the use ofmeta-analysis in the social sciences, argues forcefully for itsimportance, value, and relevance for public managers, and providesone-stop-shopping for those who want to learn how to do it orunderstand how others have done it. The detailed coverage ofeach step in the process allows a student to learn the techniquecompletely while fully understanding the logic and intellectualgoals of the enterprise. Most importantly, the authors reviewtechniques from a range of disciplines, drawing most of theirpositive suggestions from the field of medical statistics ratherthan the social sciences. The examples and applications, onthe other hand, stem from the world of government and publicpolicy. Four chapters provide new syntheses of research onindividual policies using the techniques and practices introducedin the earlier chapters. The result is original research, astrong argument for the value of meta-analysis in a field(political science and public administration) that uses it little,and a complete tool-kit for those who would want to apply thesepowerful ideas on their own. A very impressive and usefultext.” —Frank R. Baumgartner Richard J. Richardson Distinguished Professor Department ofPolitical Science University of North Carolina at Chapel Hill “Meta-analysis is a valuable tool for accumulatingknowledge about how management matters from across a range ofpolicy areas and disciplines. It is also an underused tool, inlarge part because of the lack of a comprehensive and useable guideon the topic. Ringquist remedies this problem by offering clearinstruction on how to apply the technique wisely, as well as highlyuseful empirical demonstrations. The field of public managementneeds this excellent book.” —Donald Moynihan Professor of Public Affairs University ofWisconsin-Madison “Professors and students frequently face decisions abouthow deeply to invest in a statistical procedure, a new technology,a new theory, or some other development in their discipline. The authors of Meta-Analysis for Public Management and Policysupport such a decision about meta-analysis by making a convincingcase for its value and increasing utilization, including such stepsas a careful consideration of criticisms of the method. EvanRingquist then provides clearly, engagingly written chapters on themajor concepts, procedures, and issues in the techniques ofmeta-analysis. His coauthors then provideeffectively-presented examples of meta-analytic studies about suchtopics as school voucher effectiveness, public service motivationand performance, and public sector performance management. The accessible and reader-friendly explanations, coupled with theillustrative examples that walk the reader through how to do it,make this a distinctively effective methodological text. Inso doing, it offers a distinctively valuable resource for those ofus who want to learn more about this important statisticalmethod.” —Hal Rainey Alumni Foundation Distinguished Professor Department of PublicAdministration and Policy University of Georgia “James Heckman’s Nobel lecture described thecombined influence of micro surveys, advances in computers andsoftware, and the development and dissemination of multivariatestatistical methods on applied economic research. His commentsapply equally well to empirical research throughout the socialsciences. These forces have created a “flood ofnumbers” and advances in technology since he wrote about themhave assured that the process is accelerating. We need to transformthe ways we learn from empirical analyses and create a science forthe analysis of the secondary data from applied statistical andeconometric models. This science would include methods forsummarizing what has been learned from estimates and tests. Itwould provide methods for diagnostic screening of results to gaugethe importance of modeling assumptions and the types of primarydata for the findings being reported. Finally, it may well lead tothe development of meta-models—integrating findings intendedto describe a single system but viewed thru distinctive empiricallenses. Meta-analysis is a method that takes an important step indeveloping this science. It is a collection of methods that is aproduct of the transformation in applied research in the past halfcentury. Initially much of this research was the domain of socialscientists working on the evaluation of educational interventions.In these applications the primary data from different studies wereroutinely available, but the outcome and control variables differedacross studies. As a result, the focus for these meta-analyses wason data combination with multiple, distinctive measures for assetof latent variables associated with the hypothesized underlyingprocess. The texts describing meta-analysis focused on thesesituations. As applications of meta-analysis expanded to economics,political science, and sociology, the data structures changed. Thenew data came from empirical models –as estimated parametersor summaries of test results. The challenges posed in developingthese types of data and understanding what they reveal weredistinctly different. A text developed by scholars who appreciatehow these types of summaries are different was missing untilRingquist and Anderson’s Meta Analysis for Public Managementand Policy. Explaining a process that blends the best ofqualitative and quantitative research is a challenge. This book hasmet this challenge and delivered researchers a great platform forteaching these methods to their students and for updating their ownskills. At least four features distinguish this book: 1. The authors display a clear understanding of thestrengths and the weaknesses of meta- analysis. Their treatmentdescribes how care in data construction, variable coding, relevantstatistical methods and, especially, careful attention tointerpreting the findings from a meta-analysis can reinforce thestrengths and mitigate the weaknesses. 2. There are real examples presented throughout the book alongwith a genuine understanding of the importance of the details indeveloping meta-analyses. 3. The coverage of relevant statistical methods iscomprehensive and clear. And 4. The Appendices offer the detail researchers need to see inorder to genuinely learn how to use meta analytic methods. It should be in the library of every serious teacher orpractitioner”—V. Kerry Smith Regents Professor and W.P.Carey Professor Department of Economics Arizona StateUniversity “There are several texts for meta-analysis available, mostnotably “The Handbook of Research Synthesis andMeta-Analysis” by Cooper, Hedges and Valentine, but nonespecifically directed to public administration and policyscholars. In fact the points of emphasis and examples make theexisting texts both difficult and poorly suited for the appliedsocial sciences. Ringquist’s book is a spectacularsuccess in filling this lacuna. Ringquist provides a clearer encapsulation of “thebasics” in its opening section, and the “basics”are tailored to “problem-oriented” policy sciences(noting for instance, that meta-analyses in public management andpolicy will almost always use random-effects overfixed-effects). The empirical examples woven throughout aswell as the actual analyses on PSM and school vouchers areexceptionally useful in identifying the stages of theprocess. At the same time, the book doesn’t spare thegritty details of confronting commonly required procedures, likebootstrapping and dealing with clustered robust SE, hierarchicalmodeling, etc. For readers with no exposure to meta-analysis, thetext eases the transition by offering a refresher on howstatistical techniques are used in original research, then how theydiffer when used in meta-analysis. Ringquist offers guidelines for syntheses, formulating problems,data evaluation, turning studies into data, techniques inmeta-analysis, “the language of meta-analysis”,coding strategies and publication bias. The author also notes thatthe context and even techniques of meta-analysis are different forpublic management and public policy compared with medicine andpsychology, and education. Public administration and policyanalysis provide great opportunities for meta-analysis, butthese fields also present considerable challenge. Great careis needed in synthesizing differently designed studies, which areobservational and quasi-experimental or correlational designs,because the statistics of meta-analysis were originally developedto synthesize results from experiment design. Measurement issuesare tricky because authentic scales are used less frequently thanin psychology or medical research. In addition PA and policyas fields of scholarship are diverse and eclectic in researchdesign which makes comparison of parameter estimates exceedinglydifficult. Ringquist adroitly compiles an approach to meta-analysis adapted to reflect thiscontext. While Section 1 consists of seven chapters, which discussestechniques of meta-analysis, Section 2 including Chapters 8, 9, 10and 11 illustrates actual studies using meta-analysis conducted inpublic management and policy research: evaluating the effectivenessof educational vouchers, performance management in public sector,the effects of federal poverty deconcentration efforts on economicself-sufficiency and problematic behaviors, and the relationshipbetween public service motivation and performance. The book is an easier read than other texts in it guides fromproject inception through lit review and analysis in a mannertailored to policy and management, and it actually provides a muchmore accessible and thorough coverage of many of the basic buildingblocks, random effects, r-based effect sizes, and bootstrapping,making it far more indispensable for any PA meta-analysis. The check-lists for coding articles are especially useful.Provision of Stata commands and practical data managementsuggestions (creating a command file for data set transformations,for instance) is a great advantage for this text. Adding anaddendum with R programming options, in the next edition might behelpful too. The conclusion both compelling and concise but Iwould like to have seen some of the arguments presented here at thebeginning of the book, reserving the conclusion for a fullerencapsulation of what the overall strategy of the book accomplishesin stages – rebutting criticisms that meta-analysis in socialscience is a waste of time because study estimates arenon-comparable and effect sizes non-independent with carefulexamination of research design and models. This book is essential reading for any scholar in publicadministration and policy considering undertakingmeta-analysis. I expect it will gain many readers in othersocial science disciplines as well. For serious users ofmeta-analysis Ringquist’s book will not be the only one onthe shelf, but it is a valuable addition.” —Richard Feiock Augustus B. Turnbull Professor Askew School of PublicAdministration and Policy Florida State University

Public Management as Art Science and Profession

Author: Laurence E. Lynn
Publisher: Chatham House Pub
ISBN:
Format: PDF, Kindle
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This work asserts that public servants are influential enough, in theory and in practice, to justify public management as an organized discipline for scholarship and teaching. Describing public managers as the human capital of the government executive capacity, it argues for establishing intellectual foundations for advising them in their work, which is vital for democracy and for the credibility of democratic institutions. The book offers an analysis of the relationship between theory and practice in public management and the role of universities in creating and sustaining that relationship. It asks under what circumstances, and how, executives make a difference to the success of public policy and public agencies, and argues that success requires both a value-laden and an analytical approach.