The Essential Deming Leadership Principles from the Father of Quality

Author: W. Edwards Deming
Publisher: McGraw Hill Professional
ISBN: 0071790217
Format: PDF
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The name W. Edwards Deming is synonymous with the most insightful views, ideas, and commentary on management and quality control. Referred to as "the high prophet of quality" by the New York Times, Deming was instrumental in the spectacular rise of Japanese industry after World War II and influenced many of the world's most innovative managers in the ensuing decades. His original ideas led directly to the creation of relationships with suppliers and a plethora of quality initiatives. Now, with The Essential Deming, Fordham University professor and Deming expert Joyce Orsini draws on a wealth of previously unavailable material to present the legendary thinker's most important management principles in one indispensable volume. The book is filled with articles, papers, lectures, and notes touching on a wide range of topics, but which focus on Deming's overriding message: quality and operations are all about systems, not individual performance; the system has to be designed so that the worker can perform well. The Essential Deming reveals Deming's unique insight about: How poor management infects an entire organization The critical importance of management on producing quality products and services Improving management in any company The effective management of people--the manager's single most important task How to educate workers into critical thinkers Ways to preserve statistical integrity while dealing with real-world problems Fully authorized by the Deming estate and published in cooperation with The W. Edwards Deming Institute, The Essential Deming is the first book to distill Deming's life's worth of thinking and writing into a single source. Orsini provides expert commentary throughout, delivering a powerful, practical guide to superior management. With The Essential Deming, you have the rationale, insight, and best practices you need to transform your organization. "To move from the wilderness of news into the paths of history, we must distinguish true turning points from mistaken ones. W. Edwards Deming has seen the future and it works. He is a turning point of business history made flesh." -- U.S. NEWS & WORLD REPORT "I engaged Dr. Deming to assist Ford in planning, developing, and implementing the plans to accomplish major improvement in the way people worked together and in the quality of our products. . . . Ford achieved major success in this effort, and I consider Ed Deming to have been a key element in our progress." -- DONALD E. PETERSEN, former Chairman of the Board and Chief Executive Officer, Ford Motor Company "It can be said of very few that they changed the way the world thinks, but Dr. Deming is among them. . . . The legacy of Dr. Deming's genius, already immense, grows even larger with this new collection of his thoughts." -- DONALD M. BERWICK , Senior Fellow, Center for American Progress "Toyota Motor Corporation was awarded a Deming Prize in 1965. This laid the foundations for the present growth of our company. I do believe the ideas and theories of Dr. Deming emphasizing the importance of quality control are very useful for people of all ages." -- TATSURO TOYODA, Senior Advisor, Toyota Motor Corporation "Few rival W. Edwards Deming for impact on management in the twentieth century. Indeed, Deming and Drucker, to my mind, stand apart for the breadth and depth of their vision for management as a profession that truly might help realize the possibility of people working together at their best. . . . The publication of this expansive edition of Deming in Deming's own words is a seminal event." -- PETER M. SENGE, MIT and the Society for Organizational Learning

Business Excellence

Author: Louis Klein
Publisher: Springer-Verlag
ISBN: 3658198796
Format: PDF
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In diesem essential bringt Louis Klein die Praxis der gängigen betrieblichen Erfolgsmodelle von Business Excellence in einer instrumentellen Gesamtperspektive zusammen. Dabei zeigt sich, wie vieles schon vorhanden ist und nur darauf wartet, angepackt zu werden, aber auch, dass es nach wie vor blinde Flecken gibt, vor allem, wenn es um den Menschen geht.

Leading Science and Technology Based Organizations

Author: Anthony P. Graffeo
Publisher: CRC Press
ISBN: 1351188054
Format: PDF, ePub, Mobi
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R&D Leadership: Mastering the Fundamentals for Engineers and Scientists lays out practical strategies for improving personal, team, and organizational performance in technology organizations. The roles of leadership, management, and coaching have been defined and integrated with examples from technology organizations. Examples include assessing one’s leadership skills for adding value to an organization; making the transition from "me" to "we" in taking on a supervisory position; and avoiding the dual traps of micro-management and macro-management, by engaging direct reports in an "active management" process. A complete set of instrucrional PowerPoint slides will accompany the text.

Human Centered Management in Executive Education

Author: Maria-Teresa Lepeley
Publisher: Springer
ISBN: 1137555416
Format: PDF, Docs
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Human Centered Management in Executive Education provides a comprehensive insight on innovation in Executive Education with a unique global scope. The book integrates studies and experiences of 32 distinguished scholars from 15 countries who are working in the development of theories and practices to advance the human centered management paradigm, sustainability-based quality standards and continuous improvement in education. The discussion presents a well-balanced outlook that combines and contrasts research and programs from 16 developed and 16 developing countries, and the visions of 10 female and 22 male authors from North America, South America, Europe, Asia, the Middle East and Africa.

Die Strategien der Turtle Trader

Author: Curtis Faith
Publisher: FinanzBuch Verlag
ISBN: 3960920776
Format: PDF, ePub
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Es war im Jahre 1983, als der bekannte Futures Spekulant Richard Dennis mit seinem langjährigen Freund William (Bill) Eckhardt eine andauernde Diskussion über den Ursprung der Fähigkeit erfolgreichen Tradings führte. Dabei ging es um die grundlegende Frage, ob die Fähigkeit fü;r erfolgreiches Trading Naturgegeben ist oder ob dies das Resultat eines erfolgreichen Lernprozesses sei. Richard Dennis war der Überzeugung, dass es möglich sein sollte, Leute so zu unterrichten, dass diese erfolgreiche Trader werden können. Bill dagegen glaubte, dass die Fähigkeiten für erfolgreiches Trading durch die Genetik festgelegt sein und auf Begabung beruhe. Eine Wette sollte die Entscheidung bringen. Im Wallstreet Journal und im Barron ́s wurden Anzeigen geschaltet. Auf diese Annoncen meldeten sich über 1000 Probanden aus denen nur 80 zu persönlichen Gesprächen vorgeladen wurden. Letztendlich wurden nur zehn Personen ausgewählt, die in die "Geheimnisse" des Tradens eingeführt wurden. Dafür mussten sie sich verpflichten zwanzig Jahre Stillschweigen zu bewaren. Einer von ihnen war der 19 jährige Curtis Faith. Er veröffentlicht nun im FinanzBuch Verlag mit "Die Strategien der Turtle Trader" das erste Buch, welches die Legenden und Gerüchte um diese spektakuläre Geschichte entmystifizieren soll. "Die Strategien der Turtle Trader" deckt das gesamte Experiment auf und erklärt genau was ihnen gelehrt wurde und wie sie tradeten. Es gibt die Details zu einigen ihrer größten Trades und zu den Regeln, die hinter dem Timing standen, preis. So liefert es dem Leser einen Eindruck davon, welche Fähigkeiten und welches Wissen nötig sind, um Millionen in den internationalen Finanzmärkten zu verdienen.

Principled Selling

Author: David Tovey
Publisher: Kogan Page Publishers
ISBN: 0749466588
Format: PDF, Kindle
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Because buyer behaviour has changed and buyers now trust social media and personal recommendations more than salespeople, companies need to respond to this new reality to acquire customers. Principled Selling discusses the skills and behaviours needed to win customers, build relationships and retain existing ones. It offers a different, more effective approach based on the premise that if you want more sales, stop 'selling' and focus on building long-term, profitable relationships. Readers will learn to avoid cold calling and generate meetings; develop relationships built on trust to maintain customer loyalty; sell services in ways clients appreciate; sustain long-term sales growth and incorporate social media into an effective business development strategy. With a foreword from legendary sales expert and bestselling author Richard Denny, Principled Selling helps anyone involved in selling to align his or her techniques with customer expectations to get people to buy over and over again.

Journey to a High Achieving School

Author: Fred J. Abbate
Publisher: R&L Education
ISBN: 1475800460
Format: PDF
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Journey to a High-Achieving School: Eliminate Destructive Excuses examines the range of devastating excuses often expressed for failure to attain significant improvement in our schools. Using the methods of systems thinking and leadership practices that are employed in high-performing organizations of all kinds, this book shows concretely and specifically that what is at the root of these excuses can be overcome.

Die f nf entscheidenden Fragen des Managements

Author: Peter F. Drucker
Publisher: John Wiley & Sons
ISBN: 3527647325
Format: PDF, Docs
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Der clevere Begleiter für die Hemdtasche des Managers. Mit fünf einfachen und doch komplexen Fragen wird auf die essenziellen Bestandteile und Verbesserungsmöglichkeiten des Managements von Unternehmen aufmerksam gemacht.

Six Sigma f r Dummies

Author: Craig Gygi
Publisher: John Wiley & Sons
ISBN: 3527817611
Format: PDF, ePub
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Möchten Sie verstehen, was Six Sigma genau ist? Wollen Sie die Vorteile von Six Sigma in Ihrer Firma nutzen und so Abläufe optimieren? Dann greifen Sie zu "Six Sigma für Dummies" und lassen Sie sich leicht verständlich erklären, was es damit genau auf sich hat. Six Sigma ist eine auf Effizienz ausgerichtete Qualitätssicherungsmethode. Es ist eine quantitative Methode, bei der genau ermittelt wird, wie das Ziel aussehen soll und wie groß die Fehlerabweichung von diesem Idealziel ist, sei es ein Produktionsprozess oder die Kundenorientierung eines Unternehmens. Es ist eine erfolgreiche Methode, viele Unternehmen setzen Six Sigma bereits ein.