The Global Advantage

Author: Michael J. Marquardt, Ed.D.
Publisher: Routledge
ISBN: 1136357831
Format: PDF, Mobi
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In an economy where companies must globalize or perish, only a few have successfully taken their business to the world level. 'The Global Advantage' zeros in on 40 preeminent global companies, located across six continents. A key feature of this book is the author's 'GlobalSuccess' model, based on the research and work he has done with hundreds of global executives around the world. 'The Global Advantage' reveals his discoveries and evaluates how these leaders are bringing their corporations into the global stratosphere. The 'GlobalSuccess' model, build upon the authors experiences and ideas, shows you how to globalize your: * corporate culture * human resources * strategies * operations * structure * learning You will find specific strategies and principles for globalizing your organization's six dimensions, as defined by the 'GlobalSuccess' model, as well as what steps your company should take to move toward global status. In addition, the 'GlobalSuccess' capability and readiness profile helps you to measure the current level of globalization in your company, as well as how your company's globalization compares with that of your competitors.

Human Performance Improvement

Author: William J. Rothwell
Publisher: Routledge
ISBN: 1315299453
Format: PDF, Mobi
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Organizations are under pressure to build and sustain competitive advantage with and through people. For that reason, managers continue to demand results from workers and look for as many ways as possible to increase productivity and decrease the costs of doing business. Human performance improvement (HPI) is a systematic approach to securing better performance from people. This book provides a thorough overview of the theory and practice of HPI, looking at the long-term action plan and specific interventions that can improve productivity and address performance problems. This new edition provides up-to-date references and sources, examines the manager’s role in HPI in more detail than previous editions, and explores how to build on human performance improvement strengths and opportunities. Written by a group of highly respected authors in the field, this book will show you how to discover and analyze performance gaps, plan for future improvements in human performance, and design and develop cost-effective interventions to close performance gaps. HPI is not a tool reserved exclusively for training and development practitioners, human resource specialists, or external consultants. Almost anyone can use it, including managers, supervisors, and even employees, making this book vital reading for anyone looking to improve human performance.

Human Performance Consulting

Author: James S. Pepitone
Publisher: Routledge
ISBN: 1136397442
Format: PDF, ePub
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New rules require a new game plan. More than 80% of today's workforce comprises knowledge-and service-based workers, rendering obsolete the conventional understanding of organizational performance. New work roles require new managerial skills and methods. This innovative book shows how 'new human performance specialists' can mold and construct work situations that enhance performance, productivity, and profits. The methods go beyond individual improvement and show how to create and sustain work situations that foster high levels of performance. 'Human Performance Consulting' presents a comprehensive framework for designing and implementing highly effective, results-orientated programs that improve employee performance. It gives managers and human-performance professionals proven methods for boosting any organization's workforce productivity and operational performance - and without huge capital expenditures, high-profile programs, and major upheavals. James Pepitone describes the role of the internal performance consultant and explains how these individuals can add financial value to any organization by guiding human performance improvement. Case studies and examples give you a solid foundation for identifying and diagnosing performance problems. Step-by-step instructions supply guidelines for working with existing management to make skillful changes that will improve performance and add measurable value.

Human Performance Models Revealed in the Global Context

Author: Victor C.X. Wang
Publisher: IAP
ISBN: 1607528800
Format: PDF, Kindle
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As globalization brings different cultures together, human performance interventions and training solutions may be strained by cultures, policies and other lines of thinking specific to a particular country, region or continent. What is considered a systematic process of discovering and analyzing important human performance gaps, such as designing and developing costeffective and ethically justifiable strategies to close those gaps, implementing the strategies, and evaluating the financial results in one country may not apply in another. Human Performance Models Revealed in the Global Context powerfully presents different models of human performance from across the globe, and enables readers to understand a much broader range of interactions, perceptions, models, and possibilities for HR management, training and development. Human performance is high on the agenda of organizations around the globe because they must raise the level of company performance and bring about organizational change in order to continue to survive and thrive in a global economy. Human Performance Models Revealed in the Global Context unveils worldwide, lessons about organizations facing similar, and different challenges focusing on this pressing need to improve human performance. Indeed human performance is seen as the greatest asset to affect organizational performance than any other. Although physical, financial, intangible, and other assets are crucial in varying degrees in different organizations, human performance is the “glue” that holds all the other assets together and guides their use to achieve results. Effective use of an organizational human capital will no doubt be one of the most valuable strategies to help a firm gain a competitive advantage in this global, and changing, economy. Human Performance Models Revealed in the Global Context's valuable presentation of the developments and future of this field is informative and inspiring for a wide readership, because of its broad constellation of cases, its insights and recommendations and foundational lessons for guiding human performance initiatives in organizations. Readers who will find the volume valuable will include a wide spectrum including, trainers in Human Resource Development; Human Resource Managers; Military trainers; adult learning professionals; business administrators and aspiring administrators; public school administrators; business managers; nonprofit, NGO, hospital and community organization administrators;, managers, directors, and supervisors; educational administrators; college professors/teachers, undergraduate and graduate students.

Human Sigma

Author: John H. Fleming
Publisher: Simon and Schuster
ISBN: 1595620451
Format: PDF
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Six Sigma changed the face of manufacturing quality. Now, HumanSigma is poised to do the same for sales and services. Human Sigma offers an innovative research-based approach to one of the toughest challenges facing sales and services companies today: how to effectively manage the employee-customer encounter to drive business success. What would your company look like if you could increase the revenue and profitability potential of every customer by more than 20 percent? What if you could double the productivity of every employee? And what if these two phenomena together could drive overall organizational performance exponentially? What would your company look like? And how would you go about creating this kind of change? One thing is certain: Business leaders are never going to inspire higher levels of employee productivity and build more passionate customer relationships by doing the same things they have tried for the past 25 years. Business leaders need something fresh. Something new. The last thing they need is more of the same old conventional wisdom about “satisfying” their employees and their customers. Based on solid research by The Gallup Organization, Human Sigma will appeal to senior leaders and line managers alike who are looking for a way to dramatically increase productivity, retain a base of high value customers, and improve overall business performance. Human Sigma is: • Rigorous: Based on research involving hundreds of companies, and over 10 million employees and 10 million customers around the world. • Innovative: Cutting-edge management science supported by data, including brain imaging research into customer’s emotional connections to the companies they love. • Practical: The principles in the book were developed from observations of real-life successes, not some fictional freaks-of-nature that exist only in a laboratory. As such, the lessons contained in the book have been tested in the real world, and can be applied in many situations. • Interactive: The book contains a code that can be used to estimate the potential value of HumanSigma to readers’ organizations.

Innovation Economics

Author: Robert D. Atkinson
Publisher: Yale University Press
ISBN: 0300189117
Format: PDF
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This important book delivers a critical wake-up call: a fierce global race for innovation advantage is under way, and while other nations are making support for technology and innovation a central tenet of their economic strategies and policies, America lacks a robust innovation policy. What does this portend? Robert Atkinson and Stephen Ezell, widely respected economic thinkers, report on profound new forces that are shaping the global economy—forces that favor nations with innovation-based economies and innovation policies. Unless the United States enacts public policies to reflect this reality, Americans face the relatively lower standards of living associated with a noncompetitive national economy. The authors explore how a weak innovation economy not only contributed to the Great Recession but is delaying America's recovery from it and how innovation in the United States compares with that in other developed and developing nations. Atkinson and Ezell then lay out a detailed, pragmatic road map for America to regain its global innovation advantage by 2020, as well as maximize the global supply of innovation and promote sustainable globalization.

What Makes a High Performance Organization

Author: Andre A. De Waal
Publisher: Global Professional Pub
ISBN: 9781906403782
Format: PDF, Docs
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This book will show companies and managers how to achieve better financial results than their competitors over the next 5-10 years by transforming themselves into HPOs: High-Performance Organizations It has been extensively researched by the author, including: (a) review of 292 studies into business high performance and excellence (b) personal survey of close to 2500 organizations throughout the world (c) collection of numerous in-depth case studies of high performing companies representing nearly every continent As a result of all this research, the book’s author Dr. Andre A. de Waal has been able to develop and practice an HPO framework tool on 200 organizations since 2006, both profit and non-profit, even as his research goes on. His insightful conclusions from this work coupled with his intensive research will prove crucial for management decision-makers who seek to dramatically improve their companies. Why is this book is needed now? We are in a severe recession, though the economy has been picking up, growth will continue to be slow for many years to come. This book makes it possible for a company to accelerate its growth. Also, customers worldwide have been growing more demanding and vocal especially as complaints about an organization can now spread like wildfire on the Internet. Thus becoming an HPO ensures a company stays competitive and maintains high levels of customer satisfaction

The Guru Guide to the Knowledge Economy

Author: Joseph H. Boyett
Publisher: John Wiley & Sons
ISBN:
Format: PDF, Docs
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An easy-to-follow guide to understanding some of business's most important ideas and best practices Most business readers don't have time to read every book they'd like for inspiration and guidance. This follow-up to the sleeper success, The Guru Guide(TM), makes it possible to sample the best ideas of leading business thinkers. The Guru Guide(TM) to the New Economy is a clear, concise, and informative guide to the business topics that relate to the new business environment, including electronic commerce, customer relationship management, knowledge management, globalization, and business ethics. Gurus to be profiled include Stan Davis and Chris Meyer, authors of Blur: The Speed of Change in the Connected Economy; Rosabeth Moss Kanter, author of World Class: Thriving Locally in the Global Economy; and Don Pepper, coauthor of The One-to-One Future and Enterprise One-to-One. Joseph H. Boyett and Jimmie T. Boyett (Alpharetta, GA) are cofounders of Boyett & Associates, a consulting and research firm that specializes in helping companies implement state-of-the-art management and organizational practices. Joseph and Jimmie Boyett are the coauthors of Beyond Workplace 2000 and The Guru Guide(TM) (0-471-38054-7) (Wiley).