The Next Crash

Author: Amy L. Fraher
Publisher: Cornell University Press
ISBN: 080147048X
Format: PDF
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If you are one of over 700 million passengers who will fly in America this year, you need to read this book. The Next Crash offers a shocking perspective on the aviation industry by a former United Airlines pilot. Weaving insider knowledge with hundreds of employee interviews, Amy L. Fraher uncovers the story airline executives and government regulators would rather not tell. While the FAA claims that this is the "Golden Age of Safety,” and other aviation researchers assure us the chance of dying in an airline accident is infinitesimal, The Next Crash reports that 70 percent of commercial pilots believe a major airline accident will happen soon. Who should we believe? As one captain explained, “Everybody wants their $99 ticket,” but “you don’t get [Captain] Sully for ninety-nine bucks" Drawing parallels between the 2008 financial industry implosion and the post-9/11 airline industry, The Next Crash explains how aviation industry risk management processes have not kept pace with a rapidly changing environment. To stay safe the system increasingly relies on the experience and professionalism of airline employees who are already stressed, fatigued, and working more while earning less. As one copilot reported, employees are so distracted “it’s almost a miracle that there wasn’t bent metal and dead people” at his airline. Although opinions like this are pervasive, for reasons discussed in this book, employees’ issues do not concern the right people—namely airline executives, aviation industry regulators, politicians, watchdog groups, or even the flying public—in the right way often enough. In contrast to popular notions that airliner accidents are a thing of the past, Fraher makes clear America is entering a period of unprecedented aviation risk.

The Dark Side 3

Author: Fernanda Sauerbronn
Publisher: Routledge
ISBN: 135126902X
Format: PDF, Docs
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This third collection of outstanding contributions from the Critical Management Studies (CMS) Division of the Academy of Management (AOM) continues to challenge business practice in ways not tackled by other more typical business case studies. There is a critical need for business educators to expose students and managers to the multifaceted phenomena of doing business in the twenty-first century; to support critical, reflective moral development; and to reflect and understand the complexities of organizational life. Is the system broken? Is there need for more systemic change? The cases explore a number of critical issues at some of the largest industries and companies in the world, including wealth creation and human rights in mining, the CSR approaches at Coca-Cola, the palm oil industry, and the supply chain at Apple Inc. Online Teaching Notes to accompany each chapter are available on request with the purchase of the book.

Business Psychology in Action

Author: Pauline Grant
Publisher: Troubador Publishing Ltd
ISBN: 178589546X
Format: PDF, ePub, Docs
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Interested in our brains? Find out what we can learn from neuroscience and what myths to discard in Business Psychology in Action. Discover “embodied leadership” and learn how to appreciate and accommodate neurodiversity. From the inner mind to the outer limits, this book looks at global context and “intercultural competence”, as well as relating diversity to performance. Coaching can help clients to be at their best more consistently and contribute to safety-critical environments. This book segues into how risk builds in human behaviour through assumptions – and how to counter them. There is also a robust model to understand, assess and address the psychological elements of risk, and how it isn’t just in high-risk environments where things go wrong. Business Psychology in Action looks at conflict from a more general perspective, as well as career derailers and how they intersect with organisational culture. Wondering how technology is changing coaching, assessment and development? A new school of thought suggests that psychology-based tools can be moved appropriately into client control. Business Psychology in Action also identifies the features of leadership that make for sustainable organisations that contribute morally, as well as economically, to society. It’s easy to be overwhelmed by the magnitude of “leadership” literature, so instead enjoy a historical journey through leadership research and the giants on whose shoulders modern leadership thinking sits. Business Psychology in Action will appeal to those looking to improve their understanding of the psychology surrounding the corporate world, with the help of practical applications in real-life situations.

Fire and Fury

Author: Michael Wolff
Publisher: Henry Holt and Company
ISBN: 1250158079
Format: PDF, Mobi
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#1 New York Times Bestseller With extraordinary access to the West Wing, Michael Wolff reveals what happened behind-the-scenes in the first nine months of the most controversial presidency of our time in Fire and Fury: Inside the Trump White House. Since Donald Trump was sworn in as the 45th President of the United States, the country—and the world—has witnessed a stormy, outrageous, and absolutely mesmerizing presidential term that reflects the volatility and fierceness of the man elected Commander-in-Chief. This riveting and explosive account of Trump’s administration provides a wealth of new details about the chaos in the Oval Office, including: -- What President Trump’s staff really thinks of him -- What inspired Trump to claim he was wire-tapped by President Obama -- Why FBI director James Comey was really fired -- Why chief strategist Steve Bannon and Trump’s son-in-law Jared Kushner couldn’t be in the same room -- Who is really directing the Trump administration’s strategy in the wake of Bannon’s firing -- What the secret to communicating with Trump is -- What the Trump administration has in common with the movie The Producers Never before in history has a presidency so divided the American people. Brilliantly reported and astoundingly fresh, Fire and Fury shows us how and why Donald Trump has become the king of discord and disunion. “Essential reading.”—Michael D’Antonio, author of Never Enough: Donald Trump and the Pursuit of Success, CNN.com “Not since Harry Potter has a new book caught fire in this way...[Fire and Fury] is indeed a significant achievement, which deserves much of the attention it has received.”—The Economist

The Mystery of Flight 427

Author: Bill Adair
Publisher: Smithsonian Institution
ISBN: 1588344029
Format: PDF, ePub, Docs
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The immediate human toll of the 1994 Flight 427 disaster was staggering: all 132 people aboard died on a Pennsylvania hillside. The subsequent investigation was a maze of politics, bizarre theories, and shrouded answers. Bill Adair, an award-winning journalist, was granted special access to the five-year inquiry by the National Transportation Safety Board (NTSB) while its investigators tried to determine if the world's most widely used commercial jet, the Boeing 737, was really safe. Their findings have had wide-ranging effects on the airline industry, pilots, and even passangers. Adair takes readers behind the scenes to show who makes decisions about airline safety—and why.

Thinking Through Crisis

Author: Amy L. Fraher
Publisher: Cambridge University Press
ISBN: 1139498495
Format: PDF, ePub, Mobi
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Bridging the gap between theory and practice, this strikingly original analysis of the complex dynamics of high-risk fields demonstrates that teamwork is more important than technical prowess in averting disasters. Thinking Through Crisis narrates critical incidents from initiation to resolution in five elegantly constructed case studies: the USS Greeneville collision, the Hillsborough football crush, the American Airlines flight 587 in-flight break-up, the Bristol Royal Infirmary pediatric fatalities and the US Airways flight 1549 Hudson River landing. Drawing on a variety of theoretical and real-world perspectives, this vivid, well-documented book provides innovative ways to understand risk management, develop new models of crisis decision making, enhance socially responsible leadership and encourage deep questioning of the behavior of individuals and groups in complex systems. Its insights will resonate with professionals in a wide range of fields and with a general audience interested in understanding crises in complex systems.

Introduction to Air Transport Economics

Author: Bijan Vasigh
Publisher: Routledge
ISBN: 1315299054
Format: PDF
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Introduction to Air Transport Economics: From Theory to Applications uniquely merges the institutional and technical aspects of the aviation industry with their theoretical economic underpinnings. Its integrative approach offers a fresh point of view that will find favor with many students of aviation. This third edition has been extensively updated throughout. It features new material that stresses the dynamic aspects of demand and supply and the ongoing competitive aspects of the marketplace. It now features an introductory chapter, and specific examples, to more directly relate management decisions to the economic theory. Also, in addition to an expanded coverage of revenue management and pricing decisions, the third edition includes case studies that give real-world examples to reflect actual industry practice as well as a discussion of the more up-to-date computer applications that make the new techniques so effective. This book offers a self-contained theory and applications-oriented text for any individual intent on entering the aviation industry as a practicing professional in the management area. It will be of greatest relevance to undergraduate and graduate students interested in obtaining a more complete understanding of the economics of the aviation industry. It will also appeal to many professionals who seek an accessible and practical explanation of the underlying economic forces that shape the industry.

The Glorious Heresies

Author: Lisa McInerney
Publisher: Tim Duggan Books
ISBN: 0804189080
Format: PDF, Kindle
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From Lisa McInerney, hailed by The Irish Times as “arguably the most talented writer at work in Ireland today,” comes The Glorious Heresies, a searing debut novel about life on the fringes of Ireland’s post-crash society. When grandmother Maureen Phelan is surprised in her home by a stranger, she clubs the intruder with a Holy Stone. The consequences of this unplanned murder connect four misfits struggling against their meager circumstances. Ryan is a fifteen-year-old drug dealer desperate not to turn out like his alcoholic father, Tony, whose feud with his next-door neighbor threatens to ruin his family. Georgie is a sex worker who half-heartedly joins a born-again movement to escape her profession and drug habit. And Jimmy Phelan, the most fearsome gangster in the city and Maureen’s estranged son, finds that his mother’s bizarre attempts at redemption threaten his entire organization. Biting and darkly funny, The Glorious Heresies presents an unforgettable vision of a city plagued by poverty and exploitation, where salvation still awaits in the most unexpected places. — New York Time's Book Review's "10 Best Crime Novels" of the year

Beyond the Checklist

Author: Suzanne Gordon
Publisher: Cornell University Press
ISBN: 0801465788
Format: PDF, ePub, Docs
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The U.S. healthcare system is now spending many millions of dollars to improve "patient safety" and "inter-professional practice." Nevertheless, an estimated 100,000 patients still succumb to preventable medical errors or infections every year. How can health care providers reduce the terrible financial and human toll of medical errors and injuries that harm rather than heal? Beyond the Checklist argues that lives could be saved and patient care enhanced by adapting the relevant lessons of aviation safety and teamwork. In response to a series of human-error caused crashes, the airline industry developed the system of job training and information sharing known as Crew Resource Management (CRM). Under the new industry-wide system of CRM, pilots, flight attendants, and ground crews now communicate and cooperate in ways that have greatly reduced the hazards of commercial air travel. The coauthors of this book sought out the aviation professionals who made this transformation possible. Beyond the Checklist gives us an inside look at CRM training and shows how airline staff interaction that once suffered from the same dysfunction that too often undermines real teamwork in health care today has dramatically improved. Drawing on the experience of doctors, nurses, medical educators, and administrators, this book demonstrates how CRM can be adapted, more widely and effectively, to health care delivery. The authors provide case studies of three institutions that have successfully incorporated CRM-like principles into the fabric of their clinical culture by embracing practices that promote common patient safety knowledge and skills.They infuse this study with their own diverse experience and collaborative spirit: Patrick Mendenhall is a commercial airline pilot who teaches CRM; Suzanne Gordon is a nationally known health care journalist, training consultant, and speaker on issues related to nursing; and Bonnie Blair O'Connor is an ethnographer and medical educator who has spent more than two decades observing medical training and teamwork from the inside.