Usability and Internationalization of Information Technology

Author: Nuray Aykin
Publisher: CRC Press
ISBN: 9781410611093
Format: PDF, ePub, Mobi
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Today, more and more Web sites are providing content in multiple languages for targeted countries, and more and more products are being designed for cultural differences in mind. However, the concept of cross-cultural design has not yet become a strong force in the practitioners' and educators' agenda. This book looks at techniques, software, tools, the current state of the art, and future directions that one needs to understand for a successful application of cross-cultural interface design. Usability and Internationalization of Information Technology provides a bridge between theoretical foundations and practical examples, as well as guidelines for designing information technology for different cultures, languages, and locales. Written by some of the foremost practitioners from the United States, Europe, and Asia, the book is organized into three sections. It begins with a general introduction to the topic and discusses cultural considerations. Part II focuses on some aspects of design, cost justification and international usability evaluations. Part III covers three case studies on international user interface design. An appendix is included at the end of the book, providing a list of books and magazines published in the area of internationalization in the user interface design, project management, software design and development fields, as well as valuable resources, the leading journals, and the non-profit organizations that deal with internationalization.

Human Factors and Ergonomics in Consumer Product Design

Author: Waldemar Karwowski
Publisher: CRC Press
ISBN: 1420046241
Format: PDF, Docs
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Every day we interact with thousands of consumer products. We not only expect them to perform their functions safely, reliably, and efficiently, but also to do it so seamlessly that we don’t even think about it. However, with the many factors involved in consumer product design, from the application of human factors and ergonomics principles to reducing risks of malfunction and the total life cycle cost, well, the process just seems to get more complex. Edited by well-known and well-respected experts, the two-volumes of Handbook of Human Factors and Ergonomics in Consumer Product Design simplify this process. The second volume, Human Factors and Ergonomics in Consumer Product Design: Uses and Applications, discusses challenges and opportunities in the design for product safety and focuses on the critical aspects of human-centered design for usability. The book contains 14 carefully selected case studies that demonstrate application of a variety of innovative approaches that incorporate Human Factor and Ergonomics (HF/E) principles, standards, and best practices of user-centered design, cognitive psychology, participatory macro-ergonomics, and mathematical modeling. These case studies also identify many unique aspects of new product development projects, which have adopted a user-centered design paradigm as a way to attend to user requirements. The case studies illustrate how incorporating HF/E principles and knowledge in the design of consumer products can improve levels of user satisfaction, efficiency of use, increase comfort, and assure safety under normal use as well as foreseeable misuse of the product. The book provides a comprehensive source of information regarding new methods, techniques, and software applications for consumer product design.

Usability and Internationalization Global and Local User Interfaces

Author: Nuray Aykin
Publisher: Springer
ISBN: 3540732896
Format: PDF, Kindle
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This is the second of a two-volume set that constitutes the refereed proceedings of the Second International Conference on Usability and Internationalization, UIHCII 2007, held in Beijing, China in July 2007. The papers of this second volume cover global and local user interfaces and are organized in topical sections on designing global and local products and services, as well as enhancing and personalizing the user experience.

Content Preparation Guidelines for the Web and Information Appliances

Author: Huafei Liao
Publisher: CRC Press
ISBN: 9781420067781
Format: PDF, Docs
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Content preparation is an integral part of the usability equation: it answers the question of what information is needed for effective decision making. Once content preparation has been established, the question "how to present what" can be answered. Content Preparation Guidelines for the Web and Information Appliances: Cross-Cultural Comparisons provides a theoretical foundation and operational tools to effectively prepare content so that users are able to make correct decisions regarding the purchase of goods and services. Traditionally, human aspects of computing have been assessed by usability evaluation methods, which determine how well the system is designed for joyful, satisfying, and productive use. But, effectively designing the how without providing a solid foundation for designing the what can not result in effective web and information appliance-based operations. This book presents a review and reappraisal of the science base of content preparation and descriptions of four major studies on content preparation involving more than 1,200 participants. Based on these studies, it establishes a factor structure of content preparation and relative importance of each factor in effective decision making and concludes with guidelines for the design of content for a variety of populations. Unlike previous publications in usability that have predominantly concentrated on how to present information, this book focuses on what information should be presented and the information appliances for different cultures. With a cross-cultural comparison and a review of fundamental theories, the book not only answers the question of what information needs to be presented for effective decision making, but also addresses the impact of culture on content usability.

Interactions

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ISBN:
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A magazine for designers of interactive products.

Cross Cultural Design for IT Products and Services

Author: Pei-Luen Patrick Rau
Publisher: CRC Press
ISBN: 1439838739
Format: PDF
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With the increase of globalization of business and industry, IT products and services are often produced and marketed across geographical cultural boundaries without adequate consideration of culture. There is a high probability that IT products and services developed in one country may not be effectively used in another country, which may hinder their market penetration, sales, and use. Based on research and practice, Cross-Cultural Design for IT Products and Services provides a resource for human factors engineers, designers, and marketing professionals who define and develop IT products and services for the global market. With its extensive review of cross-cultural theory and cross-cultural design literature, it is also a resource for those who are interested in research on cross-cultural design. The book presents an overview of the dimensions of culture that have implications for human information processing and affective response. It examines a set of user interface design guidelines grouped into five areas: language, use of color, icons and images, navigation, and information architecture. Also, it addresses physical ergonomics and anthropometry issues. The text translates theory and guidelines into a practical methodology and discusses how to integrate methods of cross-cultural design into a standard engineering process for product development. The authors review and reappraise theories, models, principles, and techniques for design of IT products and services that will be marketed globally. They provide guidelines for user interface design across North American, Asian, and other cultures. Applying the guidelines within the methodological framework provided will enhance the usability and effectiveness of the IT product or service, and contribute to greater user satisfaction, increased productivity, higher sales, and lower product support costs.

Advances in the Human Side of Service Engineering

Author: James C. Spohrer
Publisher: CRC Press
ISBN: 1439870276
Format: PDF, Mobi
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If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary manufacturing systems. Topics include: Adoption of health information technology (HIT) Aging society: the impact of age on traditional service system constructs Anthropology in service science Applying service design techniques to healthcare Co-creating value Cognitive systems modeling of service systems Context-related service: the human aspect of service systems Designing services for underserved populations Ethics dividend in services: how it may be cultivated, grown, and measured Governance of service systems Human aspects of change when applying Lean Six Sigma methods and tools Human side of service dominant logic in B2B settings Human-computer interaction and HF in software technologies Service network configuration impacts on customer experience Simulating employees and customers in service systems Systems design and the customer experience Usability and human side of electronic financial services The book also discusses issues that arise in shop floor and office environments in the quest for manufacturing agility, i.e. enhancement and integration of human skills with hardware performance for improved market competitiveness, management of change, product and process quality, and human-system reliability. It provides a foundation upon which researchers and practitioners can contribute to this quickly evolving area and make lasting contributions.

Human Computer Interaction Handbook

Author: Julie A. Jacko
Publisher: CRC Press
ISBN: 1439829446
Format: PDF, Mobi
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Winner of a 2013 CHOICE Outstanding Academic Title Award The third edition of a groundbreaking reference, The Human–Computer Interaction Handbook: Fundamentals, Evolving Technologies, and Emerging Applications raises the bar for handbooks in this field. It is the largest, most complete compilation of HCI theories, principles, advances, case studies, and more that exist within a single volume. The book captures the current and emerging sub-disciplines within HCI related to research, development, and practice that continue to advance at an astonishing rate. It features cutting-edge advances to the scientific knowledge base as well as visionary perspectives and developments that fundamentally transform the way in which researchers and practitioners view the discipline. New and Expanded Topics in the Third Edition: HCI and global sustainability HCI in health care Social networks and social media Enterprise social computing Role of HCI in e-Government Role of creativity and cognition in HCI Naturalistic approach to evaluation, persuasion, and globalization The chapter authors include experts from academia, industry, and government agencies from across the globe — all among the very best and most respected in their fields. The more than 80 tables, 400 figures, nearly 7,000 references, and four-page color insert combine to provide the single most comprehensive depiction of this field. Broad in scope, the book pays equal attention to the human side, the computer side, and the interaction of the two. This balanced, application-focused design coverage makes the book not only an excellent research guide but also an authoritative handbook for the practice of HCI and for education and training in HCI.

Advances in Human Factors Business Management Training and Education

Author: Jussi Ilari Kantola
Publisher: Springer
ISBN: 3319420704
Format: PDF
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This book reports on practical approaches for facilitating the process of achieving excellence in the management and leadership of organizational resources. It shows how the principles of creating shared value can be applied to ensure faster learning, training, business development, and social renewal. In particular, the book presents novel methods and tools for tackling the complexity of management and learning in both business organizations and society. It covers ontologies, intelligent management systems, methods for creating knowledge and value added. It gives novel insights into time management and operations optimization, as well as advanced methods for evaluating customers’ satisfaction and conscious experience. Based on the AHFE 2016 International Conference on Human Factors, Business Management and Society, held on July 27-31, 2016, Walt Disney World®, Florida, USA, the book provides both researchers and professionals with new tools and inspiring ideas for achieving excellence in various business activities.